Safaricom
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BUSINESS
Inside Peter Ndegwa’s strategy to grow Safaricom’s financial and digital services business
Safaricom is expanding M-Pesa into investments and wealth management, developing more services for merchants and bringing its digital products together…
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News
Thugge links Kenya’s shilling stability to billions in capital inflows and reserve accumulation
Central Bank of Kenya (CBK) Governor Kamau Thugge has attributed the stability of the Kenyan shilling to improving balance-of-payments conditions,…
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News
African fintech companies want a bigger role in how businesses operate, not just how they get paid
African fintech companies are expanding beyond payment acceptance as they seek to provide the financial and operational services businesses need…
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News
KRA and Safaricom explore using M-Pesa to issue tax invoices for small businesses
The Kenya Revenue Authority (KRA) is in discussions with Safaricom over M-Pesa tax invoicing for businesses, with the proposed arrangement…
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News
Safaricom reports KSh21.1 billion in assets under M-PESA wealth management
Safaricom reported 2.2 million active customers for its M-PESA wealth management service and KSh21.1 billion in assets under management in…
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News
M-PESA processed 46.4 billion transactions as Safaricom expanded merchant services
Safaricom’s M-PESA merchant network reached 3.13 million businesses in the financial year ended 31 March 2026, as the mobile money…
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BUSINESS
Fuliza borrowers rise to 18.1m as merchant loans sour
Safaricom more than doubled the number of Kenyans eligible to borrow on Fuliza to 18.1 million in the year to…
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News
Safaricom joins Jamii’s legal fight over Kenya’s revised spectrum fees
Safaricom has won a High Court bid to join a dispute challenging the Communications Authority of Kenya’s revised spectrum fees,…
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News
Safaricom logs 1.25bn intrusion attempts in FY26
Safaricom detected and monitored about 1.25 billion intrusion attempts in its 2026 financial year (FY26), according to the Kenyan telco’s…
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News
Safaricom Family Share offers convenience as rivals push down fibre prices
Safaricom Family Share adds mobile data or voice minutes to a Home Fibre subscription for up to five family members,…
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News
Safaricom extends Fuliza overdraft to Pochi La Biashara users
Safaricom has introduced Fuliza Ya Pochi, an overdraft facility that lets qualifying Pochi La Biashara merchants access short-term credit when…
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News
Safaricom lets fibre users share data with up to family members
Safaricom has launched a plan that lets home fibre customers share mobile data or minutes with up to five family…
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News
TECNO, Safaricom cut POVA Curve 2 5G price by Sh11,000
Phone maker TECNO has partnered with Safaricom to cut the price of one of its 5G smartphones by Sh11,000. The…
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News
How a simple internet setting can block some malware and adult-content domains at home
Families looking for ways to reduce children’s exposure to harmful websites can start with controls built into their internet connection.…
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News
Managed security services could help small businesses close the cybersecurity gap
Small and medium-sized enterprises need cybersecurity that fits their budgets, technical capacity and day-to-day operations. Many cannot employ specialists to…
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News
Richard Muthua joins Safaricom to lead cloud, cybersecurity and IoT
Richard Muthua has joined Safaricom PLC as Head of Cloud, Cyber Security and IoT, bringing experience in enterprise cloud services,…
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News
Safaricom turns enterprise networks into a managed service with its new SD-WAN offering
Safaricom has today launched its SD-WAN offering which gives Kenyan businesses a new way to manage the growing number of…
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News
Safaricom launches Sharia-compliant money market fund on M-Pesa
Safaricom has launched a Sharia-compliant money market fund on M-Pesa. The move is a bid to pull more Muslim and…
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News
When a phone number changes hands: MPs examine Safaricom’s SIM deactivation and recycling rules
Kenya’s approach to inactive mobile numbers is facing fresh scrutiny after MPs began examining how Safaricom handles SIM deactivation and…
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News
Safaricom, Pesapal bring M-Pesa tap-to-pay to shop tills
Safaricom has partnered with payments firm Pesapal to roll out tap-to-pay and dynamic QR code payments for M-Pesa at shop…
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News
Banks, fintechs and payment providers circle Kenya’s expanding SACCO economy
SACCO payments in Kenya are becoming a bigger market for commercial banks, fintechs and other payment providers as deposit-taking SACCOs…
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News
Six Kenyan creatives win KES 4.5 million in Safaricom Capture the Good Challenge
Six Kenyan photographers and videographers have won a combined KES 4.5 million in the inaugural Safaricom and M-Pesa Foundation Capture…
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News
Safaricom gains ground in Kenya’s mobile market as broadband and mobile money shares edge lower
Safaricom increased its share of Kenya’s mobile subscription market during the fourth quarter of the 2025/26 financial year, even as…
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News
Kenya’s mobile market hits 88 million SIM subscriptions as smartphones replace feature phones
Kenya’s mobile market reached almost 88 million SIM subscriptions by June 2026, but the more revealing change is happening in…
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News
Kenya’s fixed internet market grows 32% as fibre, wireless and satellite expand
Kenya’s fixed internet market reached 2.84 million connections in the year to June 2026, giving the country a much larger…
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News
Safaricom, Vodacom respond after High Court nullifies stake sale
Safaricom PLC has confirmed the High Court’s ruling nullifying the government’s sale of its 15 per cent stake to Vodacom,…
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BUSINESS
High Court nullifies Safaricom’s 15pc stake sale to Vodacom
Kenya’s High Court has declared the government’s sale of a 15 per cent stake in Safaricom PLC to Vodacom Group…
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News
Vodacom names Khumo Shuenyane as next chairman as Safaricom governance changes continue
Vodacom has named Khumo Shuenyane as its next chairman, confirming a leadership transition that will take effect on 21 July…
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News
What Safaricom’s latest board appointments reveal about Vodacom’s growing influence
Safaricom’s board changes answer a question that has lingered since Vodacom became the telecom giant’s majority shareholder in June: when…
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News
Safaricom names Vodacom Executives Cassim, Mbungela to board
Safaricom Plc has appointed two senior Vodacom Group executives, Mariam Cassim and Matimba Mbungela, as Non-Executive Directors effective August 13,…
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News
Western and Nyanza get bigger data bundles and M-PESA savings through Safaricom’s PATA MORE campaign
Fawzia Ali, Chief Consumer Business Officer at Safaricom, addresses customers during the PATA MORE campaign launch in Siaya County.Safaricom has…
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News
Safaricom introduces nine new number prefixes as demand for mobile lines grows
Safaricom has introduced nine new number prefixes in Kenya, giving customers access to additional mobile number ranges as the telecommunications…
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News
The biggest myths about data privacy and why they still catch people out
As the digital landscape continues to evolve, data privacy has become a fundamental concern due to increased awareness of cyber…
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News
Safaricom declares record dividend as Vodacom deal closes out
Safaricom shareholders approved a final dividend of KSh1.15 per share at the company’s 18th Annual General Meeting on 31 July,…
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News
Safaricom to Build 300 Masts as It Enhances Data Bundles
Safaricom plans to build 300 additional network masts and enhance several of its data bundles as demand for mobile connectivity…
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BUSINESS
Why Safaricom Raised Pochi la Biashara’s Fee-Free Payment Limit to KSh200
Safaricom is temporarily raising the fee-free payment limit on Pochi la Biashara from KSh100 to KSh200 as part of a…
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News
Safaricom Formalizes Vodacom’s Governance Rights While Preserving State Safeguards
Safaricom shareholders have approved 14 special resolutions that formally align the company’s governance framework with Vodacom’s majority ownership following the…
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News
Why Meaningful Consent Matters Every Time You Share Personal Data
Every day, people are asked to accept privacy policies before opening an account, installing an app or completing a transaction.…
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News
Safaricom Ethiopia Reaches 14.7 Million Customers as Profitability Nears
Safaricom Ethiopia reached 14.7 million active customers in June 2026, strengthening its path toward EBITDA profitability by March 2027 and…
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News
Vodacom’s Higher Growth Targets Put Safaricom at the Heart of Its Next Chapter
Vodacom has raised its medium-term growth ambitions less than a month after completing the Vodacom Safaricom acquisition, offering one of…
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News
Customer Trust Begins With Responsible Data Protection
You probably think about your personal data when an app asks for permission to access your contacts or location. What…
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News
Safaricom Expands Youth Skills Programme to Prepare Students for Digital Economy
Safaricom has expanded its youth empowerment initiative by equipping students at Kiambu National Polytechnic with practical digital and entrepreneurial skills…
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News
Safaricom’s Esther Waititu Departs After Leading M-PESA’s Platform Expansio
Safaricom Plc Chief Financial Services Officer Esther Waititu will leave the telecommunications company on July 31, bringing to a close…
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News
Why Safaricom Adds Extra Steps to Keep Your M-PESA Account Secure
Asking for your phone number has become routine. So has scanning a QR code, logging into an app or confirming…
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TRENDING
Safaricom Secures Affordable Housing Fibre Deal, Starting With Mukuru Project
Safaricom has secured a deal to provide fibre internet connectivity to Kenya’s Affordable Housing Programme, positioning the telco at the…
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News
CAK Rejects Airtel’s Complaint Against Safaricom Over Discounted Calls
The Competition Authority of Kenya (CAK) has dismissed Airtel’s complaint against Safaricom over discounted voice call prices, ruling that the…
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News
Visa and Safaricom Step Up Awareness of M-Pesa GlobalPay Virtual Visa Card
Visa and Safaricom are increasing awareness of the M-Pesa GlobalPay Virtual Visa Card, through football-themed consumer campaigns to demonstrate how…
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News
Safaricom’s Bigger Ethiopia Stake Comes With an Important Catch
Safaricom’s Ethiopia stake increased to 54.17% after the company led a fresh capital injection into its Ethiopian subsidiary during the…
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News
Kenyan Court Says DTB and Safaricom Share Liability in SIM Swap Fraud Case
A High Court judgment stemming from a SIM swap fraud case in Kenya has clarified where responsibility lies when failures…
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News
Safaricom’s Executive Share Awards Reflect a Deliberate Choice on Shareholder Capital
When investors read that Safaricom transferred 20.1 million shares worth Sh707.5 million to eligible employees during the year ended March…
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News
Safaricom’s Share Buyback Proposal Reveals a Different Capital Strategy
Safaricom’s proposal to prohibit the use of retained earnings for share buybacks may appear to be a technical amendment to…
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News
Kenya Moves to Control Safaricom’s Future Expansion Beyond Ethiopia
Safaricom’s next international expansion may be decided as much in Nairobi as in the boardroom. Among the governance changes due…
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News
Safaricom AGM Vote Puts Board Changes in Focus
Safaricom shareholders will vote on a sweeping set of governance changes later this month that could formally cement Vodafone Kenya…
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News
CMA Clears Vodafone’s $1.6bn Safaricom Deal
Vodafone Kenya Limited (VKL) has announced that the Capital Markets Authority (CMA) has granted it an exemption from the requirement…
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News
Why Wi-Fi Calling Is Appearing on Some Safaricom Smartphones
Safaricom has explained how Wi-Fi Calling works, offering customers a way to make and receive voice calls over a Wi-Fi…
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News
Safaricom Stake Sale Back on Track After Court of Appeal Ruling
The Court of Appeal has recently suspended High Court orders that had halted the Kenyan government’s planned sale of its…
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News
Safaricom Fixed Internet Share Hits 35.5%, Nears 1M Subscribers
Safaricom has strengthened its leadership in Kenya’s fixed internet market, growing its market share to 35.5 per cent and increasing…
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News
Women Account for 52% of Active Pochi Users as Adoption Accelerates
Women now account for more than half of all active Pochi la Biashara users, marking a significant milestone for one…
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News
Kenyan Women Entrepreneurs Turn to Pochi to Keep Business Money Separate
For thousands of Kenyan women running small businesses, one of the biggest obstacles to business growth is no longer attracting…
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News
Kenya Seeks Faster Recovery of Wrongly Sent Mobile Money
On June 24, the Interior Ministry’s National Computer and Cybercrime Coordination Committee announced plans to work more closely with banks…
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News
My OneApp’s Latest Updates Suggest Safaricom Is Solving for Access First
On April 16, Safaricom publicly apologised to customers after the rollout of My OneApp left some users struggling to access…
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News
The Fibre Revolution Bringing Full-Speed Internet Home
For many people using home Wi-Fi, internet access can fluctuate depending on their location in the house. The signal seems…
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News
Safaricom Governance Changes Put Future CEO Appointments Under Vodacom Control
The mechanics of corporate control often emerge long after a share purchase agreement is announced. Documents tied to the planned…
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News
Kenya’s High Court Has Slowed Vodacom’s Push for Safaricom
Kenya’s High Court has temporarily halted the government’s planned sale of a 15 percent stake in Safaricom to Vodacom Group,…
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News
Safaricom Gets 25-Year Operating Approval Under Revised CA Framework
A new long-term operating permit from Kenya’s telecom regulator pushed Safaricom Plc higher into licence spending during the year ended…
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News
How 58% Free Transactions Have Propelled the Growth of M-PESA
Beyond the remarkable growth in transaction volumes and value, one of M-PESA’s most momentous milestones in the last financial year…
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News
Safaricom Turns to Oil Marketers to Protect Network Operations During Fuel Supply Strain
Fuel availability has become an operational concern for Safaricom Plc as pressure builds within Kenya’s petroleum distribution chain following instability…
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News
Safaricom Puts More Money Into Ethiopia as Its Stake Climbs Past 54%
Safaricom has increased its shareholding in the Ethiopian telecom venture to 54.1 percent after committing additional capital to the operation…
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News
Vodacom Expands Earnings Base Through Fintech and Regional Operations
Vodacom reported stronger full-year earnings after growth from digital financial services and operations across multiple African markets lifted overall performance.…
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News
EXCLUSIVE: Safaricom Takes Fibre Internet Into Every Room With New FTTR Service
Safaricom has introduced FTTR (fibre-to-the-room) home broadband in Kenya, expanding fibre connectivity beyond a single router setup to deliver wired-grade…
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News
Court Awards Innovator Sh1.4bn in Safaricom M-Pesa Dispute
A High Court decision has exposed Safaricom to a multibillion-shilling payout after the company lost a copyright case tied to…
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News
Safaricom Ethiopia Total Funding Hits $2.65 Billion as PLC Deepens Stake to 54%
Safaricom Telecommunications Ethiopia closed the financial year ended 31 March 2026 with total funding of $2.65 billion, a 17% increase…
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News
Fuliza Is Becoming Embedded in Kenya’s Digital Economy
Small financial gaps increasingly get resolved through a mobile overdraft sitting inside a payments platform already woven into daily life.…
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News
Why Safaricom’s Tech Company Transition Feels Bigger This Year
For years, telecom companies measured themselves through coverage maps, call minutes and subscriber growth. Increasingly, the language coming from large…
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News
Why Ethiopia Matters to Safaricom’s Future
Safaricom used its FY2026 results presentation to frame Ethiopia as a long-duration infrastructure project tied to digital systems, network reach…
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News
How Safaricom’s Infrastructure Powers State Digital Systems
A growing share of Kenya’s public services now runs through systems linked to Safaricom, extending the company’s influence far beyond…
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BUSINESS
Safaricom Group Service Revenue Hits KES 414 Billion
Safaricom grew Group service revenue to KES 414 billion in the year ended 31 March 2026, as strong performance in…
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News
Safaricom Increases Home Fibre Speeds by up to 2.5 Times
Safaricom has announced an upgrade to its Home Fibre offering, increasing internet speeds by up to 2.5 times at no…
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News
Leaders Call for Seamless Connectivity and Policy Harmonisation Connected Africa Summit
Industry leaders, policymakers and technology stakeholders convened at the 15th annual Connected Africa Summit, held at the Edge Convention Centre,…
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News
Digital Policy Harmonisation Surfaces at Connected Africa Summit
At a moment when Africa’s digital infrastructure can already handle mass-scale transactions, attention is turning to a different constraint: policy…
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News
The Super App Bet in Africa Runs Into the Limits of User Behaviour
Orange S.A. and Safaricom PLC are building toward the same idea: one app that brings payments, telecom services, and digital…
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TRENDING
Safaricom Pushes First Major Update to Stabilize My OneApp
Safaricom has released version 5.1.5 of My OneApp on the Google Play Store, addressing key user complaints in what the…
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News
Safaricom Apologises Over My OneApp Rollout, Promises Urgent Fixes
Safaricom PLC has issued a public apology to its customers following a troubled rollout of its new My OneApp platform,…
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News
Huawei Brings High-Speed Internet to Nairobi’s Mukuru Housing Project in Digital Inclusion Push
Huawei has donated a suite of broadband and digital learning equipment to a primary school within the Mukuru Affordable Housing…
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News
Kenya’s Telecom Sector Shifts Focus as Growth Moves Beyond Subscriber Numbers
Kenya’s telecommunications sector is entering a phase of maturity, with overall mobile subscriptions showing a marginal growth as usage patterns…
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News
Safaricom’s Hold on Kenya’s Telecom Market Loosens at the Edges
Safaricom’s market share in Kenya edged lower by December 2025, with fresh data showing pressure in both mobile money and…
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News
Ziidi Reports Sh784 Million in MMF Profit, With Daily Accruals Drawing In Retail Investors
Safaricom-owned money market fund Ziidi reported a Ziidi MMF profit of Sh784.28 million in its first 14 months of operation…
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TRENDING
Parliament Approves Partial Sale of Safaricom Stake to Vodacom
Kenya’s National Assembly on Tuesday approved the sale of a 15 per cent government stake in Safaricom PLC to South…
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News
At Decode 4.0, Safaricom Moves Its Center of Gravity Toward AI and Retools M-Pesa to Match
Safaricom Group Chief Technology Officer James Maitai officially opened Safaricom Decode 4.0 , declaring this the “Year of AI” for…
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News
Government Pushes Inclusive, Local-Language AI at Safaricom Decode 4.0
The Kenyan government is pushing to make artificial intelligence accessible to all citizens regardless of location or language, with Steve…
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News
Safaricom Decode 4.0 Puts Focus on AI Talent Gap in Kenya
Safaricom hosted the fourth edition of its annual technology summit, Decode 4.0 today, centering on the practical application of artificial…
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TRENDING
Kenya’s Digital Ambition Takes Centre Stage as Decode 4.0 Summit Kicks Off in Nairobi
Kenya’s push to cement its position as a regional technology powerhouse gathered momentum today with the opening of the three-day…
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News
At Decode 4.0, the Work of Building Kenya’s AI Backbone Comes Into View
The next leap for Kenya’s economy will not be defined by physical infrastructure alone, but by a sophisticated layer of…
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TRENDING
Safaricom’s Decode 4.0 “Made of Kenya Edition” Kicks Off March 31
Safaricom’s annual engineering summit, Decode 4.0, kicks off next week. Tagged the “Made of Kenya Edition,” the summit opens its…
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News
M-Pesa Captures 60% of Trades as Retail Participation Jumps
At some point, a payments tool stops being just a payments tool. It becomes the place where money sits, moves,…
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News
As M-PESA Masks Numbers, Transaction Codes Take Over Payment Proof
On most days, the message that settles a payment is no longer a voice call, a handshake, or even a…
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BUSINESS
Safaricom’s M-Pesa Update Masks Phone Numbers and Ends an Era of Open Customer Data
The digital footprints left behind after a simple 500-shilling transfer are about to shrink. Starting Tuesday, 24 March 2026, Safaricom…
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TRENDING
Mobile Number Ruling in Kenya Complicates Telco Operations
On March 19, 2026, the High Court placed a mobile number in the same legal space as personal data. Justice…
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TRENDING
Telecom AI Meets Mobile Money in Safaricom–Indosat Deal
The Safaricom–Indosat partnership brings together two operators that arrived at the digital economy from different directions. Indosat Ooredoo Hutchison (IOH)…
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TRENDING
From Cell on Wheels to Smart Sensors, Safaricom Brings Connectivity to the 2026 Safari Rally
The Safari Rally Kenya has long been associated with the image of raw endurance. Cars pound through volcanic dust. And…
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News
Iladho Galgallo Returns to Marsabit to Encourage Girls in STEM Through Safaricom Mentorship
The road to Marsabit tests a lot of drivers thanks to how long it takes to reach there. It’s dusty,…
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