Safaricom
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News
Safaricom increases M-PESA transaction limit to KSh. 250,000
Kenya’s leading telco Safaricom has today increased M-PESA transactions limit to KSh. 250,000 for each transaction. The move will see…
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News
Safaricom’s Gomoka na Go Monthly Promotion 2nd 1M winner announced
Dickson Wandera based in Nairobi, has secured the second KES 1 million grand prize in Safaricom’s Gomoka na Go monthly…
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News
[24Bit Podcast] Discussing Safaricom’s Home Fibre Offer Over The Years
In this episode, we discuss Safaricom Home Fibre with Stephen Maina from Safaricom. He answers our questions on the service,…
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News
10 more counties including Nairobi sign up for Safaricom’s MyCounty App
Ten more counties have taken up MyCounty App, an all-in-one app experience for all county services that empowers citizens to…
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News
Safaricom launches M-PESA in Ethiopia
Safaricom has finally launched its mobile money service M-PESA in Ethiopia. The service went live on Wednesday three months after…
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News
You can now transact up to Ksh 500,000 daily on M-PESA
Kenya’s leading telco Safaricom is set to increase M-PESA daily transaction limits to KSh. 500,000 following approval from the Central…
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News
Michael Joseph resigns from Safaricom board
Michael Joseph has resigned as a Director on the Board of Safaricom, the telco giant announced on Tuesday. In a…
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News
Uber now makes it possible for riders to set M-pesa as their default payment option
Ride-hailing app Uber has announced a new partnership with Safaricom that will now allow riders across Kenya to pay for…
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Startups
Safaricom to start investing in tech startups with two new subsidiaries
Kenya’s leading telco Safaricom will soon start investing in local tech startups after its shareholders approved two new subsidiaries. The…
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News
Safaricom’s interest-free M-Pesa credit service goes live
Safaricom has finally rolled out Faraja, the interest-free service targeting customers who purchase goods via Lipa Na M-pesa. Faraja will…
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News
![[UPDATE] MPESA super app currently down](https://i0.wp.com/techtrendske.co.ke/wp-content/uploads/2023/07/MPESA-APP-DOWN.png?resize=390%2C220&ssl=1)
[UPDATE] MPESA super app currently down
Safaricom’s MPESA app is currently down. Several users have reported being unable to use the app in the last few…
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News
Safaricom’s M-Pesa targets remittances to Southeast Asia with new TerraPay partnership
Safaricom has partnered with TerraPay, to enable more than 32 million M-PESA customers to send and receive money to more…
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News
Police arrest two suspects for vandalising Safaricom fibre cables
Two suspects have been arrested for vandalizing overhead Safaricom fibre cables running along Kenya Power lines. The suspects were arrested…
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News
More than 3 million customers are now using the M-PESA Super App
Safaricom’s M-PESA super app has surpassed three million users up from 1.2 million in April 2023. Safaricom revealed this on…
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News
Safaricom picks new CEO for its Ethiopia business unit
Wim Vanhelleputte has been named the new CEO for Safaricom Ethiopia effective September 1. His appointment comes just a week…
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News
M-Pesa services to be unavailable on Monday morning
Kenya’s leading telco Safaricom has issued a notice to its customers of planned system maintenance that will affect its mobile…
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BUSINESS
Safaricom is offering 5G customers free 5GB data bundle
If you’re a Safaricom customer using a 5G smartphone, you can enjoy a free 5GB data bundle from the telco to…
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BUSINESS
Safaricom M-PESA revenue hits Ksh.117.2 billion
M-PESA continues to be one of the biggest revenue streams for Safaricom. In the full year ended March 2023, the…
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BUSINESS
Safaricom records a 22.2% decline in net profit
Kenya’s leading telco Safaricom net profit stood at Ksh.52.48 billion in the full year ended March 2023, down from Ksh.67.49…
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News
Safaricom’s myCounty app goes live in Elgeyo Marakwet County
The County Government of Elgeyo Marakwet has become the second county after Makueni to be integrated into myCounty App, developed…
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News
Safaricom extends Fuliza to business owners on Lipa Na M-PESA
After launching Fuliza to all subscribers on its mobile money platform M-Pesa in January 2019, Safaricom is now extending the…
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News
Safaricom to launch M-Pesa in Ethiopia this year
Safaricom has revealed that its mobile money service M-Pesa will go live in Ethiopia this year. Dilip Pal, Safaricom’s chief…
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News
Kenya rolls out a QR code standard for facilitating digital payments
The Central Bank of Kenya (CBK) on Wednesday unveiled the Kenya Quick Response (QR) Code Standard 2023. The QR code…
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News
Safaricom Chapa Dimba returns, prize money doubled to KES 20 Million
Safaricom, in partnership with the Football Kenya Federation (FKF) has launched the fourth edition of the Safaricom Chapa Dimba football…
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News
HELB loans will now be disbursed via M-PESA
Safaricom and the Higher Education Loans Board (HELB) made some key announcements today that will affect how students loan will…
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News
Makueni becomes first county to integrate to Safaricom’s myCounty app
Makueni has become the first county to be integrated into myCounty app developed by Safaricom. The app enables all 47…
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News
Safaricom 5G coverage now available in 28 towns
Safaricom announced on Monday that it has increased its 5G coverage to 28 towns across 21 counties in the country.…
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News
How to apply for the M-Pesa Foundation Academy 2023 scholarship program
The M-Pesa Foundation Academy has opened applications for its 2023 scholarship program targeting learners who will sit for their KCPE…
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News
Hustler Fund: Kenyans have so far borrowed more than Ksh26.4 billion
Kenyans have borrowed more than Ksh26.4 billion from the Hustler Fund since it was launched on November 30, 2022. This…
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News
Safaricom has dropped 4G Wi-Fi routers prices by up to 40%
Safaricom has announced a drop in the prices of its 4G Wi-Fi routers by 40%. This makes the Safaricom home…
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BUSINESS
M-PESA Africa opens a $2 Million in Shared Service Operations Centre in Nairobi
M-Pesa Africa on Wednesday launched a Shared Service Operations Centre (SSOC) in Nairobi to oversee service operations and technical support.…
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News
Fawzia Ali appointed new Safaricom Chief Consumer Business Officer
Safaricom has confirmed the appointment of Fawzia Ali as its new Chief Consumer Business Officer. Fawzia has been holding the…
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News
Safaricom Go Monthly bundles explained
In December last year, Kenya’s leading telco Safaricom announced that it was merging its PostPay and All-in-One plans into one…
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News
Nairobi County Partners With Safaricom to Revamp Revenue Collection
Successive Nairobi county governments have grappled with inefficient revenue collection systems since the devolved units came into operation. Every Governor…
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BUSINESS
6 Banks sign up to Safaricom’s SIM-swap check anti-fraud solution
Safaricom has announced that it has signed up 6 banks to its SIM-Swap-Check Anti-fraud solution. The solution provides banks with…
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BUSINESS
M-PESA partners with Amazon in rush for the global remittance market
M-Pesa, Safaricom’s highly-regarded mobile money remittance service has signed a new strategic partnership with American e-commerce giant Amazon to provide…
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News
Ethiopia sets $150 million license fee for M-pesa entry
The telecommunications landscape in Ethiopia has largely lagged behind its neighbors, owing to strict observance of monopolistic regulations. Until Safaricom…
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News
Eight suspects arrested by DCI in KSh.500 million M-Pesa Fuliza fraud scheme
Detectives from the Directorate of Criminal Investigation (DCI) have arrested eight suspects in a high-profile fraud scheme where telecommunications firm…
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News
Safaricom CEO Peter Ndegwa listed among Top 20 Digital Economy leaders
Peter Ndegwa, Safaricom CEO has been named among the Top 20 Digital Economy leaders in Kenya by Digital Economy Magazine.…
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News
Safaricom announces new appointments in latest leadership shake up
Just a few days after appointing Adil Arshed Khawaja as its new board chairman, telecommunications giant Safaricom has announced a…
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News
Safaricom Appoints Arshed Khawaja Its New Board Chairman
Safaricom has appointed Mr. Adil Arshed Khawaja as its new board chairman effective today. Khawaja takes over from John Ngumi…
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News
Bank to mobile charges are back as High Court declines to extend order
Safaricom will continue to charge its customers transfer fees for transactions between banks and mobile wallets after the High Court…
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News
Safaricom introduces M-Pesa ‘store number’ for easier verification during cash withdrawals
A common challenge that customers face when making cash withdrawals from M-Pesa agents is entering the wrong agent number from…
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News
Safaricom now lets you withdraw your Fuliza balance at M-Pesa agents
Fuliza, the overdraft facility from Kenya’s leading telco Safaricom is one of the most popular digital loans and its ease…
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News
Zuku faces angry customers as network glitches mar the weekend
You’ve probably seen the tweets or Facebook posts from Zuku internet customers already complaining about an outage that has left…
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BUSINESS
Safaricom Ethiopia goes live in five more cities
Safaricom Ethiopia has switched on its network and services in five more cities. The cities include Hawassa, Assela, Jigjiga, Sodo…
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News
Safaricom Goes Even Bigger With Their Fixed Wireless Connectivity in Kenya
Safaricom Fixed Wireless: Remember when Safaricom rolled out home fibre back in 2014? Although the telco was late to the…
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News
Safaricom achieved 93% customer SIM Card registration by the 15th October deadline
When the Communications Authority of Kenya (CA) sought to have all SIM Cards registered earlier this year, it was forced…
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News
Safaricom PostPay and All-in-One monthly plans consolidated under Go Monthly proposition
Safaricom is merging its PostPay and All-in-One plans into one Go Monthly proposition. The telco says this move will see…
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News
Safaricom’s YouTube Shorts Challenge Kicks-Off, KES 60 Million Worth of Prizes up for Grabs
Safaricom in partnership with YouTube has kicked-off a new YouTube Shorts Challenge which will see up to 3 million customers…
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News
Hustler Fund: How to apply and everything else you need to know
The Hustler Fund finally went live this week. President William Ruto launched the digital financial initiative on November 30th which…
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News
Increased taxation on SIM Cards and phones eat into Safaricom’s half-year profits
In the Finance Act 2022, the government of Kenya imposed a 10% excise duty on the importation of cellular phones…
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News
Safaricom M-PESA Go for juniors explained
M-Pesa Go: A number of banks in Kenya offer what they call special kids savings accounts that enable young children…
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News
Safaricom Bonga Points will now have an expiry date from January 2023
Starting January 1st, 2023, Safaricom’s loyalty program popularly known as Bonga Points will be expiring if not used up, in…
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News
![[24Bit Podcast] What is Safaricom 5G WiFi for Home and Businesses?](https://i0.wp.com/techtrendske.co.ke/wp-content/uploads/2022/11/Safaricom-5G-Network-.webp?resize=390%2C220&ssl=1)
[24Bit Podcast] What is Safaricom 5G WiFi for Home and Businesses?
Safaricom went commercial with 5G in Kenya a couple of weeks ago officially becoming the first operator in East Africa…
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News
Safaricom plans to introduce mobile numbers for juniors, allow them save on M-Pesa
Safaricom has been contemplating the idea of mobile numbers for juniors for a while, and the idea is seemingly taking…
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News
New Mobile Termination Rates affected Safaricom’s half-year results
In August this year, the Communication Authority (CA) introduced new Fixed and Mobile Termination Rates (FTR and MTR). These are…
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News
You Can Now Purchase LG Products in Kenya Using Your Safaricom Bonga Points
LG Electronics has partnered with Safaricom to offer customers access to home electronics and appliances at a discounted price of…
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News
Safaricom now offering Boomplay customers dedicated music streaming bundles
Safaricom has announced a new partnership with music streaming platform Boomplay to avail the service to its customers via affordable daily,…
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News
Safaricom launches Daima for customers who want to keep their dormant lines active
Safaricom has introduced Daima, a service that will enable customers to keep their dormant lines in service even when they…
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News
Safaricom officially goes commercial with 5G in Kenya
Safaricom 5G: A couple of weeks ago I did a piece on how 5G deployment across Africa has been very…
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BUSINESS
Safaricom Rallies Kenyan CEOs to Commit to UN Global Compact Coalition
Safaricom’s CEO Peter Ndegwa on Tuesday mobilised his Kenyan counterparts to join the Africa Business Leaders Coalition (ABLC). The telco…
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News
Safaricom and Faiba lead with fastest internet speeds in the country, report
A report by Ookla, a research firm that tracks internet speeds across the world has revealed that Safaricom and Faiba…
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News
Safaricom officially goes live in Ethiopia
About 16 months after winning a telecom license to operate in Ethiopia, Safaricom has today finally gone live in the…
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News
Safaricom, NCBA back President Ruto’s push to delist loan defaulters from CRB list
Safaricom, NCBA bank and other partners have agreed to back the government’s plan to delist Kenyans who are negatively listed…
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BUSINESS
Fuliza restructured, here is everything you need to know
Kenya’s leading telco Safaricom, NCBA and KCB Bank Kenya have announced a restructuring of the popular Fuliza overdraft facility. Fuliza…
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News
Safaricom has the third fastest internet speeds in Africa, report
Speedtest Intelligence report by Ookla has ranked Safaricom 3rd among African countries with the fastest internet speeds, just behind South…
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News
Safaricom, NCPWD Link Persons with Disabilities with Job Opportunities Through Online Portal
Safaricom has partnered with the National Council of Persons with Disabilities (NCPWD) to connect persons with disabilities with job opportunities…
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News
Register your sim card before October 15th to avoid getting disconnected
At the beginning of the year, the Communications Authority (CA) reinforced its push to have mobile users register their sim…
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News
Safaricom Ethiopia pilots its services in Dire Dawa ahead of national launch
After announcing plans to launch commercial operations in Ethiopia within the year, Safaricom has now started large-scale customer pilot of…
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News
![[24Bit Podcast] A discussion on 5G Networks and what Kenyans can expect!](https://i0.wp.com/techtrendske.co.ke/wp-content/uploads/2021/04/24bit_podcast_on_Safaricom_5G.jpg?resize=390%2C220&ssl=1)
Just how slow is 5G adoption in Africa?
5G deployment across Africa has been very slow despite telecom operators around the world having rolled out the network since…
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News
AT&T Senior Director Cynthia Karuri-Kropac joins Safaricom as new enterprise manager
Safaricom on Wednesday announced the appointment of Cynthia Karuri-Kropac as its Chief Enterprise Business Officer effective 1st September 2022. Cynthia…
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News
Safaricom is Closing its Outlet at Two Rivers Mall from August 31st
Safaricom has announced it will be permanently closing down its retail shop at Two Rivers Mall effective 31 August 2022.…
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News
You can now pre-order the Samsung Galaxy Z Fold 4 and Galaxy Z Flip 4 from Masoko
Samsung has opened pre-orders for the Galaxy Z Fold 4 and Galaxy Z Flip p4 in Kenya. The new foldables…
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News
Nokia and Safaricom complete Africa’s first Fixed Wireless Access 5G slicing trial
Nokia today announced that it has successfully piloted its 4G and 5G Fixed Wireless Access (FWA) network slicing with mobile operator, Safaricom…
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News
How High 4G/3G Penetration Influenced Elections in Kenya
The just-concluded general elections in Kenya presented the country with yet another opportunity to showcase its progress in the uptake…
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News
![Communications Authority Director General Ezra Chiloba [Photo:Courtesy]](https://i0.wp.com/techtrendske.co.ke/wp-content/uploads/2022/08/Ezrah-Chilba_Communications-Authority.jpg?resize=390%2C220&ssl=1)
Telcos to refund airtime to users in case of network outages
The Communications Authority (CA) has issued new guidelines requiring telecommunication companies to give credit rebates to customers in case of…
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News
Kenyans to pay cheaper for calls across mobile networks starting this month
Mobile operators in Kenya have agreed to cut the cost of calls between them from Sh0.99 per minute to Sh0.58…
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TRENDING
#KenyaDecides: What role are Mobile Network Operators playing during the elections?
Kenya goes to elections on August 9th to elect new leaders from the county to the National level. A key…
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BUSINESS
Local telcos settle for Ksh.0.58 Mobile and Fixed Termination Rates
The Communications Authority has announced new Mobile and Fixed Termination Rates for local telcos. In December last year, CA cut…
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News
Safaricom’s Tuinuane Campaign To Foster Optimism Among Kenyans
Kenyan’s leading telco Safaricom has unveiled a Tuinuane, a campaign that aims to foster optimism, brotherhood and confidence in the…
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News
Airtel Kenya buys additional spectrum to boost its 4G network
Kenya’s second largest mobile services provider Airtel has purchased additional spectrum from the Communication Authority to boost its 4G network.…
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News
Safaricom intends to build most of its technology in-house
Kenya’s leading telco Safaricom has revealed that it intends to ensure a huge percentage of the technology it uses is…
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News
Safaricom Engineering Summit brings together a community of Kenyan engineers
Safaricom recently hosted a two-day engineering summit forum for industry and other related stakeholders to showcase new technology and emerging…
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News
M-Pesa Pay Bill Numbers now accept Airtel and Telkom mobile money payments
Telkom and Airtel customers in Kenya will now be able to now make direct mobile money payments to an M-PESA…
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24BIt
[24Bit Podcast] Our Experiences Using The New M-Pesa VISA Virtual Card
Listen in on Emmanuel Chenze, Dickson Otieno and Nick Kanali as we discuss our personal experiences with the recently launched…
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News
Safaricom’s Consumer Business Officer Sylvia Mulinge is leaving the telco
Safaricom’s Chief Consumer Business Officer, Sylvia Mulinge is leaving the company. According to a statement from the telco, Sylvia will…
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News
Showmax slashes subscriptions paid for via M-PESA, starting at Ksh 299
Showmax has announced revamped prices of its mobile subscriptions bought and paid for via M-PESA. This will see customers enjoy…
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News
Safaricom Customers To Enjoy 100% Bonus Data In Revamped Nyakua Data Bonus Campaign
Safaricom has today announced the return of Nyakua 100% Data Bonus, a campaign which was unveiled earlier this year for…
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24BIt
[24Bit Podcast] What is the new M-Pesa VISA Virtual Card, and how can you use it?
In this episode, we discuss Safaricom’s latest Globalpay initiative where they’ve partnered with VISA to launch a Virtual CARD tied…
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News
We’re not killing the reverse call feature, Safaricom CEO says
Safaricom CEO Peter Ndegwa has refuted claims that the telco is planning to kill its reverse call service. The CEO…
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News
Safaricom and Visa roll out virtual card for global payments via M-Pesa
Kenya’s leading telco Safaricom and payments leader Visa on Thursday launched a virtual payment card to enable users to make…
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News
This new feature will protect Safaricom customers from unauthorized sim swap
Over the last couple of weeks, there have been overwhelming reports of Kenyans getting their SIM cards illegally swapped, leading…
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News
Kris Senanu leaves Safaricom
Safaricom’s Chief Enterprise Business Officer Kris Senanu has left the company. According to a statement from the telco, Kris’ last working…
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24BIt
[24Bit Podcast] Dissecting Safaricom’s Cloud Offerings
In March this year, Safaricom announced that it is expanding its enterprise business unit to offer cloud computing, cyber security…
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BUSINESS
Safaricom to launch commercial operations in Ethiopia this year
Safaricom is set to launch commercial operations in Ethiopia within the year. Safaricom CEO Peter Ndegwa confirmed this while releasing…
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BUSINESS
Safaricom’s M-Pesa revenue hit Ksh 107.69 Billion
Safaricom M-Pesa revenue grew by 30.3% to hit Ksh. 107.69 Billion. This is according to the telco’s Full Year 2021/2022…
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BUSINESS
Safaricom to hide customer identity on Lipa Na M-Pesa
Safaricom is adopting a new model for its Lipa Na M-Pesa platform aimed at curbing leakage of personal information. Effective…
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News
Safaricom’s Chief of Special Projects Retires After 17 Years
Safaricom’s long-serving Chief of Special Projects Joe Ogutu is set to retire after serving the company for 17 years. Ogutu,…
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News
Safaricom to launch M-pesa in Ethiopia after new law changes
There is a wave of transformation sweeping across the telecommunications sector in Ethiopia. It started with reforms effected by Prime…
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News
Safaricom Partners with Zeraki Learning for Digital Learning Platform
Safaricom has partnered with Zeraki Learning to enable secondary school learners to access affordable education services from well trained teachers…
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