Tag: Safaricom

Safaricom Now Notifies You When Someone Tries To Register a SIM Card Using your...

SIM swap frauds are pretty common in Kenya but Safaricom has been stepping up its game to tackle the menace. The company has in the...

Safaricom’s Sanda Ojiambo Appointed United Nations Global Compact Executive Director

Sanda Ojiambo, Safaricom’s Head of Sustainable Business and Social Impact  has been appointed as the Executive Director of the United Nations Global Compact (UNGC),...
Safaricom CEO Peter Ndegwa

Safaricom did not steal Okoa Jahazi idea, court rules

Safaricom did not steal the Okoa Jahazi idea, the court ruled on March 11, 2020. The complainants, Christopher Omare and Michael Otachi t/a Omare...
Safaricom CEO and other panel members

Safaricom Extends Bonga For Good Program By 30 Days

Safaricom is extending its Bonga For Good campaign for an extra 30 days. That means the program will now end on June 3rd. The...

Going cashless is helping contain the spread of Covid-19 in Africa

As the effects of the coronavirus continue to bite, many countries in Africa are turning to technology to fight this pandemic.   In most African...
Safaricom CEO and other panel members

Safaricom to provide free data, voice call minutes and SMSs to over 5,500 Government...

As the effects of the coronavirus continue to bite, Safaricom has announced that it will provide communication support for the pandemic response teams. The...

#TechTrendsChats : Safaricom CEO, Peter Ndegwa on Telco’s expansion plans to Ethiopia and other...

Safaricom expansion plans to Ethiopia:  Safaricom has been planning to expand to the Ethiopian market for a while now. When the company announced its...

Safaricom partners with Visa to develop M-Pesa products for customers and merchants

Safaricom  has entered into a new partnership with digital payments leader Visa to develop products that will support digital payments for M-PESA customers.   The partnership...
Safaricom CEO and other panel members

Safaricom to Launch Lipa Mdogo Mdogo, A Cheap Device Financing Product With Flexible Payment

Amidst the financial year results announcement today, Safaricom has revealed plans to launch a smartphone financing product dubbed Lipa Mdogo Mdogo. The telco has partnered...
Safaricom's Sateesh Kamath

Free Cash Transfers Cost Safaricom Ksh.650 Million In losses In March

The removal of transaction charges for M-PESA transactions below Kshs,1,000 over coronavirus outbreak has seen Safaricom lose Ksh.650 million in March. This was part of...

Safaricom’s M-PESA revenues from betting declined by Ksh.1.9B

Safaricom's M-Pesa revenue shrunk by 33%, amounting to a whooping 1.9 Billion due to reduced betting activities in the country. This is according to...
Safaricom CEO and other panel members

Safaricom FY20 Revenue Grew by an impressive 14.3% to KShs.71.7 Billion Beating Expectations

Kenya’s largest telco, Safaricom, has just released its financial results of the year, which has indicated strong revenue growth. Profits were up from KShs...

Safaricom Data Traffic Up By 40 Percent Due To Stay At Home Order

Kenya’s largest telco, Safaricom, has reported a 40 percent spike in data traffic as more Kenyan stay at home in conjunction with the government...

Safaricom partners with more PSV Matatus to Collect Fares through M-PESA

Safaricom has partnered with more matatu Saccos to collect fares through M-Pesa. The telco first launched the service last month to facilitate cashless payments...

Safaricom And Vodacom Fully Acquire The M-PESA Brand From Vodafone

Safaricom and Vodacom have announced that they have now completed the full acquisition of the M-PESA brand from Vodafone through a newly-created joint venture. The...
Internet Solutions completes Ksh.280 million fibre access network upgrade

Internet Solutions Enters Home Internet Market in Kenya

Converged ICT Services Provider Internet Solutions (IS) has entered into the home internet market in Kenya. The company has unveiled a new solution dubbed...

Safaricom Customers To Pay Less As Telco Implements Government’s Reduction In VAT Order

As of today, you may have already heard that the government slashed the Value Added Tax from 16 percent to 14 percent. This was...

Safaricom, Eneza, Longhorn And Viusasa Partner To Enable Free Access To Educational Content

As the effects of Coronavirus continue to bite Safaricom has partnered with Eneza Education, Longhorn Publishers and Viusasa to provide free access to educational...

Airtel Kenya Is The Only Telco That Grew Its Mobile Subscriptions Market Share In...

The latest insight report into the mobile subscription industry reveals rather shocking details. The Communications Authority of Kenya in its latest Sector Statistics Report,...

Kenyans Deposited Nearly Ksh.607B Via Mobile Money In Q2 2019/2020, Report

Mobile money usage in Kenya has continued to grow in the country tied to its convenience. Using the platforms, you can pay for any...

Zuku Reclaims Top Spot As The Largest Fixed Data Provider In Kenya Surpassing Safaricom

Wanachi-owned Zuku has reclaimed its top spot as the country’s largest fibre internet provider, according to latest Sector Statistics report from the Communications Authority...

Coronavirus: This could be the right time to get home internet

The demand for home internet and wireless connectivity in Kenya might go high as more Kenyans work and learn remotely due to global concerns...

How To Stop Promotional Messages On Safaricom Through WhatsApp

Promotional text messages can be annoying sometimes especially for services you did not subscribe to. A number of users have always complained online about...

Coronavirus: You Can Now Pay Your Matatu Fares Through M-PESA

Safaricom today announced that it has partnered with public transport sector players to accept cashless payments through M-PESA in the ongoing battle to combat...

Safaricom Will Have A System Maintenance On Sunday – Here’s What You Need To...

Kenya’s largest internet service provider, Safaricom, has a planned system maintenance that will take place this Sunday (22nd March). During the upgrade, various services...

Safaricom Waives Fees For M-PESA Transactions Below Ksh 1000 Over Coronavirus Outbreak

Safaricom has announced that they have waived off all the transaction fees for M-PESA transactions below Ksh 1000. In a press release late this...

Safaricom’s AI Chatbot Zuri Brings A One-Stop Support Desk On WhatsApp

Safaricom's AI Chatbot Zuri is a hell of a kind. The telco is the only one in the country with such a service that...

Safaricom’s AI chatbot Zuri now available on WhatsApp – How to activate

Remember Zuri? Safaricom's artificial intelligence (AI) Chatbot to manage customers’ queries. Well, she's now available on WhatsApp. Zuri has been available on Telegram and Facebook...

Understanding The New Safaricom PostPay plan

Safaricom has a revised its PostPay plans to make the product more appealing to more user now. We have already told you almost everything...

Safaricom New PostPay plans – How to join and everything you need to know

Kenya’s leading telco Safaricom finally rolled out new PostPay plans for its consumers. Unlike previously, the new packages have been harmonised to offer value...
Safaricom CCO Slyvia Mulinge

Safaricom Plans To Launch Device Financing Models For PostPay Customers

After unveiling their new PostPay plans yesterday, Safaricom announced that they plan to bring financing models for smartphones. Through this, PostPay customers will be...
Safaricom Chief Customer Officer, Sylvia Mulinge

Safaricom Introduces New PostPay Plans With No Expiry Data And Minutes – How To...

Safaricom has introduced new offerings for its postpaid customers. The new packages have been harmonized to offer more value for money and its not...

Safaricom Becomes Amazon Web Services Reseller In Kenya and EA

Safaricom has today announced a partnership with Amazon Web Services, which will see the telco resell AWS services in Kenya and throughout East Africa....

Safaricom Hits Back Accusing Petitioner Of Stealing Customer Data In The Ksh115 Trillion Lawsuit

Last year July Safaricom was sued in a class-action suit with one Benedict Kabugi Ngungu, for mishandling customer data. According to the case file,...

Safaricom Will Consider Huawei To Build Its 5G Infrastructure

By now it's presumed that you are aware of 5G, the next generation of wireless technology that takes over 4G. In Kenya, we are...

Safaricom’s 200 Percent Storo Bonus Promotion is Back

Kenya’s largest telco, Safaricom, is back with its Stori Ibambe promotion, which offered its subscribers a 200 percent airtime bonus when they hit a...

[Column] Mobile Lending – Non-traditional data in credit decision making

Retail lending in Kenya has taken a unique path. It has skipped some stages typical for developed markets and climbed to heights that can...

Safaricom rolls out new 0110, 0111 mobile prefixes

Safaricom has today announced the introduction of SIM cards with the 0110 and 0111 prefixes.  The sim cards will be available free of charge at...
MPost-launch-event

Posta Kenya’s M-Post Service Hits 150,000 Subscribers

Towards the end of November last year, Posta Kenya, in partnership with Kenya's largest telco Safaricom announced a new service dubbed M-Post that digitalized...

Safaricom Reportedly Plans To Launch 5G In Nairobi This Week

Kenya’s largest telco Safaricom is reportedly planning to roll out 5G in some parts of the country. This is according to a report from...

Safaricom Partners With Ria Money To Enable International Money Transfers With M-PESA

Safaricom has today announced a new partnership with Ria Money Transfer that will allow MPESA users to receive money from over 20 countries across...

Safaricom and M-Gas partner to offer prepaid gas services for Kenyan homes

Safaricom and M-Gas have launched a prepaid gas service for Kenyan households. The new service according to the two is expected to empower Kenyan homes...

Safaricom Denies It Plans To Start Monetizing User Location Data – Here Is What...

Early this week, I am sure you were bombarded with several articles alleging that Kenya’s biggest telco Safaricom was planning on monetizing user data. The...

Safaricom Customers Being Conned Using Telco’s Official Number

Looks like fraudsters are always devising new ways to con people on the Safaricom network. A number of users are now claiming to be...

Safaricom Is Now The Largest Fiber Internet Provider In Kenya

Safaricom has now beaten Zuku to claim the number one spot in the fixed broadband market. The Wananchi Group-owned ISP has been the long-reigning...

Safaricom M-PESA Users Can Now Invest and Earn Interest Through Mali

Mali is a new product by Safaricom that is targeted at M-PESA customers. Through Mali – Swahili name for Wealth, M-PESA users can be...
MPost-launch-event

Safaricom Partners with Posta Kenya to Bring Digital P. O. Boxes tied to your...

Safaricom has today announced a partnership with Posta Kenya in a move to roll out digital post office boxes through a new product dubbed...

Safaricom M-PESA Black Friday Deal: Get 5% Back For Using Lipa Na M-Pesa

Tomorrow (November 29th) is Friday and since it is the last Friday in November, it is Black Friday. Many brands and retailers will be...

Stakeholders meet to discuss future of mobile money platforms in Africa

Key representatives from over 8 countries in Africa gathered  at a workshop organized by Vodacom to look into trends and developments shaping the mobile...

Safaricom Introduces New Internet Plans For Businesses

Apart from the popularly known home fiber plans, which are considerably cheaper, Safaricom also offers internet solutions for businesses. These plans in their nature...

Safaricom, Huawei among companies shortlisted for AfricaCom Awards 2019

Safaricom, MTN and Huawei are among the companies that have been shortlisted for the 2019 AfricaCom Awards. AfricaCom Awards 2019 is one of the global...

New Changes Available on Safaricom | Data Bundles with no Expiry, Free Sim Cards...

Kenya’s biggest Telco Safaricom, in celebration of its 19th birthday, made a few changes to its operations. See, I’ll go straight on this. Data bundles...

Peter Ndegwa is the new Safaricom CEO

Safaricom has announced the appointment of Mr. Peter Ndegwa as the company’s Chief Executive Officer effective April 1, 2020. Ndegwa joins Safaricom from Diageo where he...

More than 3 Million Safaricom Customers Subscribed To The Free YouTube Bundles To Watch...

Today was the D-day when Kenya's renowned Marathon runner Eliud Kipchoge was partaking his INEOS 159 Challenge. As promised before, Safaricom, Kenya's biggest Telco...

Safaricom Has Rebranded M-PESA To Support Eliud Kipchoge’s Challenge

Safaricom has rebranded its M-PESA logo in honor of Eliud Kipchoge in his challenge to become the first-ever athlete to run a full marathon...

M-PESA has been listed among the Top 10 Most Influential Finance Projects Of Last...

M-PESA has been recognised as one of the Top 10 Most Influential Finance Projects of the last 50 years. The Safaricom owned mobile money...
Safaricom Neon smartphone

Safaricom has sold over 0.6 million Neon Devices in 2019

Safaricom’s Neon smartphones have been on the lower end of the smartphone market in Kenya, owing to their puny pricing models. This has given...
Samsung Galaxy S10 Specs, Price and Availability in Kenya

List of hottest top-tier devices selling at Safaricom Shops

Safaricom shops have been known as one of the reputable places in the country to buy gadgets ranging from smartphones, chargers and even earphones....

Safaricom Wants Telkom and Airtel to Pay Ksh 1.3 Billion Debt Before Merger

Telkom Kenya Chief Executive Mugo Kibati on Tuesday said Safaricom was interfering with the  Airtel-Telkom merge. Speaking at a news conference, Mugo Kibati said...

Safaricom Revamps Storo Bonus with Free YouTube Bundles

Safaricom Kenya has unveiled a new plan adding free 200MB YouTube Bundles on top of the 200% Airtime bonus. This is all under the Stori...

Safaricom Home Fibre Now Available at a 50% Discount for New Customers

Safaricom has unveiled plans to capture more Home fibre subscribers by offering a 50% discount for new customers. The offer runs starting this month...

Safaricom says its mobile agriculture platform DigiFarm will outgrow M-PESA five years

Safaricom believes that mobile agriculture platform DigiFarm will outgrow M-PESA in the next five years. Speaking at the Afro-Asian Fintech Festival at the Kenya...

Safaricom’s Masoko Plans Expansion into more Sub-Saharan Countries in 2020

Masoko online retailer by Kenya’s largest telco Safaricom has revealed their expansion plans into more sub- Saharan countries in 2020. The growth has been...

24Bit Podcast Episode 16: Safaricom Reverse Calls

Did you use reverse calls back in the day or are you one of those who didn't know what that is until Safaricom ambushed...

Michael Joseph Named Safaricom Interim CEO

Michael Joseph has been appointed interim Chief Executive Officer of Safaricom following Bob Collymore’s death yesterday. A statement issued by Kathryne Maundu, Safaricom’s Company Secretary...

Safaricom CEO Bob Collymore Passes On

Safaricom C.E.O Bob Collymore has passed on. Bob passed on at his home this morning according to a statement from the telecommunications giant. The statement...

Safaricom VoLTE goes live countrywide

Safaricom has today launched Voice over LTE (VoLTE) and Video over LTE (ViLTE) technology across the country aimed at meeting the rising demand for...

Safaricom ups the game against fraud

Safaricom has today unveiled its new plans for tackling fraud activities on its platforms. Kenya’s largest telco reported that through the implementation of their...

Safaricom Introduces Reverse Call Feature

Safaricom Kenya’s Telecom operator yesterday introduced a new Reverse Call feature which compliments their “Please Call Me” feature that lets customers send a maximum...

Safaricom Super Sunday Talk-Time Offer To Enjoy Madaraka Day

Madaraka Day weekend is here whereby Kenya will be celebrating 56 years since Independence. With the celebrations around the corner, Safaricom has announced Madaraka...

BuuPass Partners with Safaricom on M-PESA Bus Booking Service

Safaricom has announced a new partnership with BuuPass, an online service that allows you to buy bus tickets from your phone using USSD *877#....
Safaricom

Safaricom All In One monthly bundles now comes with free 5GB YouTube access

The Kenyan industry has seen a steep rise in both video and music streaming needs. Thus there has been an opportunity that any mobile...
Africa Shared Value Summit

Nairobi to host the 2019 Africa Shared Value Summit on 23-24 May

Kenya set to host the 2019 Africa Shared Value Summit. The summit will be held from the 23rd to 24th of may and will...
Internet of Good Things

UNICEF and Safaricom launch Internet of Good Things initiative to bridge the digital divide...

UNICEF has announced a new partnership with Safaricom to bridge the digital divide and build knowledge societies in Kenya. This is being done through...
Safaricom’s Kredo Dabo Dabo Airtime Offer to give customers double talk-time to all networks

Safaricom’s Kredo Dabo Dabo Airtime Offer to give customers double talk-time to all networks

Safaricom has today launched what it is calling Kredo Dabo Dabo, a three-month offer that will see the telco’s customers enjoy double talk-time to...
Safaricom Neon smartphone

Safaricom introduces 3 Android Go devices in its latest Maisha Ni Digital Campaign

Safaricom has today launched three new 4G devices in the country - Neon Ray, Neon Nova and the Neon Storm under its latest Maisha...

Safaricom Partners With Showmax on One-Month free Streaming Offer for Home Fibre Customers

Safaricom Home Fibre customers will be able to enjoy one-month unlimited access to Showmax at no cost starting this April. The telco has partnered...
M-Pesa AliExpress partnership

Kenyans can now pay for purchases on Alibaba’s AliExpress via M-Pesa

Kenyans shopping on AliExpress will from today be able to pay for their purchases using M-Pesa. Safaricom has entered into a partnership with Ant...

Understanding Zuri, Safaricom’s AI Chatbot and Why it’s Important

In December 2018, Safaricom introduced Zuri, an Artificial Intelligence (AI) Chatbot to help customers perform a wide range of tasks. What this basically means...

Safaricom Deploys 400G Network Link To Support Increasing Demand For Mobile Data and Fibre...

Safaricom has today announced the deployment of a 400G network link to cater for the increasing demand for mobile data and fibre across its network....

Safaricom launches ‘Shukrani KochoKocho’ promo to reward its customers

Safaricom has today unveiled a new promotion to reward its customers. Dubbed “ Shukrani Kocho Kocho Kenya Nzima”, the ten-week campaign will reward more...

Safaricom Announces New Bundles That Offer Both Calls and Data

Safaricom has today announced new “All in One Monthly Bundles” that will see customers enjoy discounted data and calling rates in one package. The...

Safaricom Partners With KAPS to Enable M-PESA Parking Payment

Safaricom has partnered with KAPS to enable motorists across the country pay for their parking by M-PESA. The partnership will see the service provider...

Safaricom’s M-PESA Global nominated for Global Mobile Awards 2019

Safaricom’s M-PESA Global has been shortlisted for the Global Mobile Awards 2019 (GLOMO Awards). The service which was launched in November last year has...

Safaricom Introduces I.T Security Solutions For its Enterprise Customers

The services include Managed Security Solutions, Security Assurance and Advisory services as well as Managed Security Operations Center solutions and will enable the customers to access a wide range of security solutions to protect their information technology (I.T) systems.

Fuliza M-Pesa Overdraft Facility is finally here: Everything you need to know

Safaricom has now made it possible for M-Pesa customers to send money or pay for goods and services even when they have insufficient funds...

24Bit Podcast: Discussion on Safaricom’s Neon Kicka 4 Smartphone

  The Safaricom Neon Kicka 4 was unveiled in October 2018 under the company’s #MaishaNiDigital campaign and is selling at Ksh.3,499. It is an Android...

More collaborative efforts required to fight mobile money fraud and cyber crime, says DPP

The Director of Public Prosecution Noordin Haji has called on all stakeholders in financial institutions and banking sector to work together to strengthen the fight against mobile...

Safaricom Introduces ZURI, an AI Chatbot to manage customer queries

Safaricom has introduced an artificial intelligence (AI) Chatbot to manage customers’ queries. Known as Zuri, the chatbot is currently available on Telegram and Facebook...

Safaricom will refund customers All Mobile Data they use this weekend

Safaricom customers will get a refund of all the data they use on Friday 23rd and Saturday 24th November 2018. Through a promotion dubbed...

Everything You Need To Know About The Safaricom “Asante Data Sunday” Promotion

As part of its 18th-anniversary campaign, Safaricom has recently been throwing a number of goodies to its customers. The company recently announced a promotion...

You can now Lipa Na M-PESA without showing your message or give out your...

Safaricom has now made it possible for M-Pesa customer to pay with Lipa Na M-Pesa without having to show their message or even give...

Safaricom New Home Fibre Plus Package Now Combines Mobile Data, Calls and Home Insurance

Safaricom has unveiled new Home Fibre packages that will combine mobile voice, mobile data, SMS and Home Fibre as well as home insurance in...

Safaricom takes M-Pesa Global Through A New partnership with Western Union

Safaricom has entered into a partnership with Western Union to launch M-PESA Global, a new service will allow anyone from virtually anywhere in the...

Safaricom opens new retail shop in Eldoret town

Safaricom has opened its new retail outlet in Eldoret town as part of its regional expansion strategy to reach customers in the region. The shop...

Safaricom Neon Kicka 4: Kenya’s Cheapest Android Go Smartphone

Safaricom Neon Kicka 4: In August this year at the GSMA ‘Mobile 360 – Africa’ event held in Kigali. GSMA unveiled its Mobile Economy...

Safaricom Voice, Data, SMS Cost go up after recent taxes

Kenyans will from today start paying more for Safaricom voice calls and data. Safaricom in a statement sent out yesterday said this was as...

Cross-network money transfer between Safaricom and Telkom goes live

Cross-network mobile money transfer between Safaricom and Telkom went live in Kenya on Thursday.  This came as the country’s main telcos come together to...

Video: Safaricom Neon Kicka 4 Unboxing

Unboxing the Safaricom Neon Kicka 4. https://www.youtube.com/watch?v=3hpgRx9Mkj4&feature=youtu.be Read more about the specs here. We have a full review coming up in the coming week. Have anything to add to...

Safaricom named UN Global Compact LEAD company

Safaricom has been recognized as a UN Global Compact LEAD company for its ongoing commitment to the United Nations Global Compact and its Ten...

Safaricom’s Android Go Neon Kicka 4 specs, price and availability

The Safaricom Neon Kicka 4 started going on sale just recently and you have probably seen the ads running on your tv screens. The...

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Tech for humanity: Preparing for the next phase

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DHL acquires minority stake in UK-based Link Commerce

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