Safaricom
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News
Which ISP Reigns Supreme in Kenya’s Internet Speed Comparison: Faiba vs Safaricom vs Zuku
As Kenya’s digital landscape keeps growing, the demand for quality and high-speed internet keeps rising. The latest Kenya internet speed…
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News
Ethiopia Tops East Africa’s Mobile Market With 86.6m Subscriptions
Ethiopia has emerged as the largest telecom market in East Africa, with 86.6 million mobile subscriptions – representing 27.49% of…
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Startups
Safaricom Opens Applications for Spark Accelerator Program Phase 2
Nine startups who are part of the inaugural cohort of the Safaricom Spark Accelerator Program recently part in an investor…
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TechTrends Podcast
TechTrends Podcast | The Mobile Money Shift – Airtel Money vs. M-PESA
In this episode of the TechTrends Podcast, we explore the evolving landscape of mobile money in Kenya, focusing on the…
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News
Safaricom Slashes 5G Router Price to Ksh 2,999, Cuts Internet Costs
In another twist, Safaricom has pricked the Kenyan internet market with a massive price drop on its 5G Wi-Fi router,…
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News
Safaricom’s Bold Tech Pivot: Decode 2025 Event Highlights AI, Cybersecurity, and Climate Innovation
Safaricom Decode 2025 event has just concluded making a milestone in the company’s tech transformation. Safaricom Decode, the company’s three-day…
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News
Safaricom Decode Earth Arena: A Call for Climate Resilience and Innovation
Safaricom Decode, the telco’s annual Engineering Summit finally ended on Thursday. The event brought together young engineers, scientists, tech enthusiasts,…
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News
Cybersecurity Discussions Take Center Stage at Safaricom Decode 3.0
Safaricom’s annual Engineering Summit (Safaricom Decode 3.0) kicked off on Wednesday with a strong emphasis on cybersecurity as an important…
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News
Safaricom Annual Engineering Summit EA Edition Kicks Off in Nairobi
Safaricom has today kicked off its third edition of the annual Safaricom Engineering Summit. The summit provides a platform for…
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News
New Kenyan ID Cards Rejected? Here’s Why You Can’t Get a SIM or Bank Account
For a newly minted young Kenyan‘s national ID, the natural follow-on is to register for a SIM card and bank account. But many are now finding that the new ID documents are being denied by banks and telecom…
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Featured
Kenya’s Telecom Wars: What’s Driving Consumer Choices and Industry Competition?
One of Africa’s rapidly growing sectors is Kenya’s telecom sector, boasting over 65 million mobile subscriptions and a growing demand…
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BUSINESS
NBA Africa and Safaricom Launch Youth Development Program in Kenya
NBA Africa has teamed up with Kenya’s leading telco Safaricom to launch the M-PESA Jr. NBA program. The program seeks…
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News
Safaricom Hosts 3rd Annual Investors Forum, Unveils Five-Year Strategy
Kenya’s leading telco Safaricom recently hosted its 3rd Annual Investors Forum in Mombasa. Themed “Becoming Africa’s Leading Purpose-Led Technology Company…
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News
Safaricom Launches AI Chatbot for Smallholder Farmers in Kenya
Kenya’s leading telco Safaricom has launched a new AI chatbot for smallholder farmers in underserved communities in Kenya. Known as…
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BUSINESS
Safaricom’s ‘Wai Ndai’ Challenge Awards Two Winners with Brand New Cars
Safaricom on Friday celebrated the first grand prize winners of its ongoing ‘Wai Ndai’ challenge by handing over two brand-new…
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News
Safaricom Offering Free Data in ‘Data Dabo Dabo’ Promo
Safaricom has launched its latest customer promotion dubbed ‘Data Dabo Dabo’ designed to offer more value to customers through free…
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News
Safaricom seeks approval from CA to build undersea cable
Kenya’s leading telco Safaricom is seeking regulatory approval from the Communications Authority of Kenya (CA) to build its own undersea…
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News
Safaricom’s New Money Market Fund Ziidi Officially Launched
Ziidi MMF: After receiving regulatory approval from the country’s Capital Market Authority (CMA) in November last year to launch its…
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News
Safaricom Venturing Into Device Insurance Business
Safaricom, Kenya’s leading telco has begun seeking proposals for a comprehensive device insurance solution. The communication service provider aims to…
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News
Safaricom Hosts its Inaugural SME Exhibition in Nairobi
More than 100 small businesses are taking part in Safaricom’s Inaugural SME Exhibition hosted in Nairobi. The Expo, under the theme,…
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BUSINESS
M-PESA Hits 34 Million Customers in Kenya
Kenya’s leading telco Safaricom announced on Thursday that its mobile money platform M-PESA hit 34 million customers in November. In…
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News
Safaricom Announces Upgraded 5G for Business Plans
Safaricom has announced a revamped 5G for Business plans for SMEs. The telco stated that the new plans will provide…
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News
Safaricom Secures Approval to Launch its Second Money Market Fund, Ziidi
Safaricom PLC has received regulatory approval from the country’s Capital Market Authority (CMA) to launch its second money market fund…
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News
Safaricom unveils tech re-skilling program for persons with disabilities
Safaricom has unveiled a tech re-skilling program to train young Persons with Disabilities (PWDs) in digital skills to improve their…
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News
Cars and Cash Vouchers up for grabs in Safaricom’s new gaming challenge
Safaricom has kicked-off a 90-day online gaming challenge that will see customers compete on simple puzzle, arcade and action games…
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News
Safaricom announces ‘Sambaza Furaha’ Christmas campaign
Safaricom has embarked on its annual Christmas Festive campaign dubbed ‘Sambaza Furaha’ to reward and celebrate its customers across the…
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News
Safaricom Ethiopia hits 6.1 million monthly active users
Kenya’s leading Safaricom on Thursday announced impressive growth in its customer base in Ethiopia, reporting a 47.3% increase in monthly…
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BUSINESS
Safaricom records Sh28.1bn in half year profit
Kenya’s leading telco, Safaricom PLC, has posted a KES 28.1 Billion in net income for the six months ended September…
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News
Safaricom Zero-Rates Uber App for Drivers and Riders, Offers Free Mobile Data
Kenyans can now use the Uber app for free thanks to a partnership between Uber and Safaricom, which offers free…
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News
Safaricom addresses allegations of sharing customer data with police
Safaricom has come out strongly to address allegations that it’s aiding in abductions by sharing its customer data with the…
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CYBER SECURITY
Safaricom Urges For Investment in Advanced Cybersecurity Tech
In recognition of Cybersecurity Awareness Month, Kenya’s leading telco Safaricom is hosting a two-day industry-wide Cybersecurity Summit in Nairobi Kenya.…
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News
Safaricom Contributes KES 983 Billion to the Kenyan Economy, As it Celebrates 24 Years
Safaricom contributed KES 983 billion to the Kenyan economy as it sustained 1,283,329 jobs in the last Financial Year. This…
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News
Safaricom Teams Up with MultiChoice for Exclusive Showmax and DStv Stream Content
MultiChoice in Kenya has partnered with Safaricom to offer exclusive TV shows, movies, sports, and documentaries on Showmax and DStv…
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News
Safaricom partners with tappi to digitize Kenyan MSMEs
Kenyan digital commerce startup tappi has partnered with Safaricom’s M-PESA to digitize 650,000 business users across Kenya. According to a…
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News
Safaricom’s Chief Information Officer George Njuguna Exits After 5 Years
Safaricom PLC’s Chief Information Officer (CIO) George Njuguna has exited the firm after a 5- year stint According to a…
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News
![[UPDATE] MPESA super app](https://techtrendske.co.ke/wp-content/uploads/2023/07/MPESA-APP-DOWN-390x220.png)
Safaricom Extends Its M-Pesa Global Service to Ethiopia
MPESA Kenya users can now send mobile money to MPESA Ethiopia users through Safaricom’s MPESA International Remittance, as long as…
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News
Safaricom Hook Kicks Off ‘Circle’ Youth Development Bootcamps
Safaricom Plc through its youth platform, Safaricom Hook (S-Hook), has officially kicked off a nationwide series of upskilling bootcamps dubbed…
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News
Safaricom-Led Health Digitalisation Project Gets House Committee Approval
The National Assembly Health Committee has cleared the Safaricom-led Sh104 billion health digitalisation project, saying everything above board. Safaricom had…
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BUSINESS
Safaricom secures another Sh15 billion sustainability linked loan
Safaricom has announced that it has secured another Sh 15 billion sustainability linked loan, bringing the total loan facility to…
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News
Safaricom Upgrades Home Fiber Packages, Launches Gigabit Plan
With growing competition from local and international internet service providers and consumer pressure, Safaricom has upgraded its offerings under its…
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News
Safaricom led consortium to implement an Sh104 billion health-tech system in Kenya
Kenya’s leading telecommunications company Safaricom has partnered with a consortium of companies for an Integrated Healthcare Information Technology System (IHTS…
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News
Safaricom and Google partner to provide digital literacy training to small businesses in Migori
Safaricom PLC and Google have teamed up to offer financial and digital literacy training to small businesses in Kenya’s Migori…
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News
Safaricom unveils a tech-fit experiential store in Nairobi
Safaricom has today launched a tech-fit and experiential outlet at BBS Mall in Eastleigh, Nairobi. The telco says phygital outlet…
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News
Safaricom receives payment facilitator certificate from Visa
Digital payments company Visa has awarded Safaricom a Payment Facilitator Certificate, marking a major milestone in its ongoing partnership with…
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News
Lobby group sues Safaricom and CA over Starlink
A Kenyan lobby group has filed a lawsuit against Kenya’s leading telco Safaricom, the regulator the Communications Authority of Kenya…
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News
CA addresses Safaricom’s call for Starlink regulation
Kenya’s communications regulator, the Communications Authority of Kenya (CA), has responded to Safaricom’s calls for the regulation of Elon Musk’s…
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News
Safaricom 5G network now available in all 47 counties
Safaricom has expanded the coverage of its 5G network to all 47 counties in Kenya growing the 5G footprint to…
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BUSINESS
M-PESA services to be unavailable on Sunday night
Safaricom has announced that its mobile money services M-PESA will be unavailable on Sunday night due to a scheduled system…
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BUSINESS
Safaricom awards 5 more Kenyans with a million each
Safaricom has awarded five more winners with KES 1 million each in the ongoing countrywide Shine Kenya Shinda Mamilii Kama…
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News
Ory Okolloh and Francesco Bianco exit Safaricom board
Safaricom announced on Thursday the departure of Ory Okolloh and Francesco Bianco from its board of directors. In a statement…
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News
Safaricom’s system maintenance rescheduled
Safaricom has rescheduled the system maintenance that was to happen on today, Sunday from 11 pm to 4 am on…
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News
Safaricom donates Sh15m to assist victims of protests
Safaricom and M-PESA Foundations have made a KES 15 million donation to assist victims of protests as well as infrastructure…
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News
Mpesa Ethiopia, Dahabshiil, sign diaspora remittance partnership
African money transfer company Dahabshiil has signed a partnership with M-Pesa Safaricom Ethiopia to facilitate remittances for Ethiopian diaspora The…
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News
Access Now condemns recent internet disruption in Kenya
Access Now and the #KeepItOn coalition have condemned the the recent disruption of internet access and increased crackdown on the…
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News
Safaricom Ethiopia to use locally manufactured telecom towers
Safaricom Ethiopia has announced that it will be using locally manufactured telecom towers as it seeks to localize its infrastructure. …
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News
Safaricom announces Ksh.20 million sponsorship for Connected Africa Summit 2024
Safaricom has today announced a Ksh.20 million sponsorship for the upcoming Connected Africa Summit 2024. The summit is scheduled to…
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BUSINESS
M-PESA partners with Onafriq for international remittances to Ethiopia
Safaricom has today announced an International Money Transfer Agreement with Onafriq, Africa’s digital payments network to help streamline remittance flows…
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BUSINESS
Safaricom Unveils “Grow With Safaricom Business” Platform For MSMEs
Safaricom has launched the “Grow with Safaricom Business” engagement platform for Micro, Small and Medium Enterprises (MSMEs). The platform, according…
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BUSINESS
Safaricom shares its accomplishments and future strategies for Ethiopia
Safaricom PLC on Friday held its second Investor Day in Addis Ababa, providing an opportunity for the investment community to…
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News
Moringa School partners MPesa Africa to train on Mini Applications and API Development
Moringa School, Safaricom and M-PESA Africa have partnered to provide digital API (Application Programming Interface) training and certification across Africa.…
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News
Safaricom halts money transfers to unregistered M-PESA users
Kenya’s leading telco Safaricom will no longer allow unregistered mobile money users to receive money from users of its M-Pesa…
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News
5G in Kenya: More than 500k users now on the network but adoption is still slow
Kenya was among the first countries in Africa to launch the super-fast fifth-generation (5G) network. The country’s leading telco Safaricom…
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News
Safaricom and partners launch accelerator program for local startups
Kenya’s leading telco Safaricom has launched an accelerator program targeting local startups. Known as Spark Accelerator the program aims to…
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News
Safaricom’s M-Pesa is currently down
Safaricom’s mobile money platform M-Pesa is down with users nationwide reporting delays. The service is unavailable on both the M-Pesa…
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BUSINESS
M-Pesa Global pay to get a tap-to-pay payment option
Safaricom’s mobile money platform M-PESA will soon start offering tap-to-pay services to its more than 60 million customers. This is…
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News
Mdundo and Safaricom Launch Ksh 5 Per Day Music Subscription Service
Popular music streaming platform, Mdundo.com has partnered with Safaricom to launch a new subscription service that will enable Kenyans to access…
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News
Kenya-assembled (Safaricom) Neon Ultra First Impressions Review
Neon Ultra Review: The Kenyan-assembled smartphones were finally unveiled a couple of weeks ago. The devices feature the Neon branding…
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News
Safaricom’s fixed internet business revenue hit KES 7.4 billion
Safaricom Plc has reported a 9.1% growth in revenue for its fixed internet business to reach Ksh 7.4 billion for…
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BUSINESS
Safaricom now has 1.2 million M-PESA customers in Ethiopia
Safaricom has now registered 1.2 million M-PESA customers since launching the mobile money service in the country in August this…
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News
Safaricom Expands 5G Coverage to 35 Counties, Slashes 5G Router Prices
Safaricom has increased its 5G coverage to select towns across 35 counties as it continues to increase its 5G coverage…
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News
Kenyan-assembled NEON RAY ULTRA smartphone specs, price and availability
The Kenyan-assembled smartphones were finally unveiled yesterday. The devices feature the NEON branding that has become synonymous with Safaricom under…
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News
Safaricom seeks government support to protect telecoms infrastructure from vandalism
Safaricom CEO Peter Ndegwa has asked for the government’s support to classify telecommunications infrastructure as critical infrastructure. This comes in…
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News
Safaricom to showcase its network and payments strengths at OktobaFest
Kenya’s leading telco Safaricom has signed a technology sponsorship deal with Kenya Breweries Limited’s flagship beer brand, Tusker that will…
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News
You can now use your Safaricom Bonga Points for exclusive Samsung smartphone deals
Samsung Electronics has joined forces with Safaricom, to roll out exciting new rewards for customers. Through this collaboration, known as…
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News
Safaricom targets the youth with a new “S-Hook” platform
Kenya’s leading telco Safaricom has unveiled a new platform targeting the youth. Know as Safaricom Hook, also S-Hook, the engagement…
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News
Safaricom’s myCounty app goes live in Kitui County
Kitui County is the latest County to take up Safaricom’s MyCounty App, an all-in-one platform aimed at digitizing county services.…
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News
[24Bit Podcast] Unpacking the 2023 Safaricom Engineering Summit (Decode 2.0)
In this first episode of our series on the 2023 Safaricom Engineering Summit (Decode 2.0), hosts Chenze Emmanuel and myself…
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News
Sign language interpretation mini app assistALL now available on M-PESA app
Safaricom has partnered with Signs Media to host the assistALL mini app, which provides on-demand sign language interpretation services, within…
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News
Safaricom increases M-PESA transaction limit to KSh. 250,000
Kenya’s leading telco Safaricom has today increased M-PESA transactions limit to KSh. 250,000 for each transaction. The move will see…
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News
Safaricom’s Gomoka na Go Monthly Promotion 2nd 1M winner announced
Dickson Wandera based in Nairobi, has secured the second KES 1 million grand prize in Safaricom’s Gomoka na Go monthly…
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News
[24Bit Podcast] Discussing Safaricom’s Home Fibre Offer Over The Years
In this episode, we discuss Safaricom Home Fibre with Stephen Maina from Safaricom. He answers our questions on the service,…
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News
10 more counties including Nairobi sign up for Safaricom’s MyCounty App
Ten more counties have taken up MyCounty App, an all-in-one app experience for all county services that empowers citizens to…
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News
Safaricom launches M-PESA in Ethiopia
Safaricom has finally launched its mobile money service M-PESA in Ethiopia. The service went live on Wednesday three months after…
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News
You can now transact up to Ksh 500,000 daily on M-PESA
Kenya’s leading telco Safaricom is set to increase M-PESA daily transaction limits to KSh. 500,000 following approval from the Central…
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News
Michael Joseph resigns from Safaricom board
Michael Joseph has resigned as a Director on the Board of Safaricom, the telco giant announced on Tuesday. In a…
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News
Uber now makes it possible for riders to set M-pesa as their default payment option
Ride-hailing app Uber has announced a new partnership with Safaricom that will now allow riders across Kenya to pay for…
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Startups
Safaricom to start investing in tech startups with two new subsidiaries
Kenya’s leading telco Safaricom will soon start investing in local tech startups after its shareholders approved two new subsidiaries. The…
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News
Safaricom’s interest-free M-Pesa credit service goes live
Safaricom has finally rolled out Faraja, the interest-free service targeting customers who purchase goods via Lipa Na M-pesa. Faraja will…
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News
[UPDATE] MPESA super app currently down
Safaricom’s MPESA app is currently down. Several users have reported being unable to use the app in the last few…
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News
Safaricom’s M-Pesa targets remittances to Southeast Asia with new TerraPay partnership
Safaricom has partnered with TerraPay, to enable more than 32 million M-PESA customers to send and receive money to more…
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News
Police arrest two suspects for vandalising Safaricom fibre cables
Two suspects have been arrested for vandalizing overhead Safaricom fibre cables running along Kenya Power lines. The suspects were arrested…
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News
More than 3 million customers are now using the M-PESA Super App
Safaricom’s M-PESA super app has surpassed three million users up from 1.2 million in April 2023. Safaricom revealed this on…
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News
Safaricom picks new CEO for its Ethiopia business unit
Wim Vanhelleputte has been named the new CEO for Safaricom Ethiopia effective September 1. His appointment comes just a week…
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News
M-Pesa services to be unavailable on Monday morning
Kenya’s leading telco Safaricom has issued a notice to its customers of planned system maintenance that will affect its mobile…
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BUSINESS
Safaricom is offering 5G customers free 5GB data bundle
If you’re a Safaricom customer using a 5G smartphone, you can enjoy a free 5GB data bundle from the telco to…
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BUSINESS
Safaricom M-PESA revenue hits Ksh.117.2 billion
M-PESA continues to be one of the biggest revenue streams for Safaricom. In the full year ended March 2023, the…
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BUSINESS
Safaricom records a 22.2% decline in net profit
Kenya’s leading telco Safaricom net profit stood at Ksh.52.48 billion in the full year ended March 2023, down from Ksh.67.49…
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News
Safaricom’s myCounty app goes live in Elgeyo Marakwet County
The County Government of Elgeyo Marakwet has become the second county after Makueni to be integrated into myCounty App, developed…
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News
Safaricom extends Fuliza to business owners on Lipa Na M-PESA
After launching Fuliza to all subscribers on its mobile money platform M-Pesa in January 2019, Safaricom is now extending the…
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News
Safaricom to launch M-Pesa in Ethiopia this year
Safaricom has revealed that its mobile money service M-Pesa will go live in Ethiopia this year. Dilip Pal, Safaricom’s chief…
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News
Kenya rolls out a QR code standard for facilitating digital payments
The Central Bank of Kenya (CBK) on Wednesday unveiled the Kenya Quick Response (QR) Code Standard 2023. The QR code…
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