Tag: Safaricom

Safaricom Neon smartphone

Safaricom introduces 3 Android Go devices in its latest Maisha Ni Digital Campaign

Safaricom has today launched three new 4G devices in the country - Neon Ray, Neon Nova and the Neon Storm under its latest Maisha...

Safaricom Partners With Showmax on One-Month free Streaming Offer for Home Fibre Customers

Safaricom Home Fibre customers will be able to enjoy one-month unlimited access to Showmax at no cost starting this April. The telco has partnered...
M-Pesa AliExpress partnership

Kenyans can now pay for purchases on Alibaba’s AliExpress via M-Pesa

Kenyans shopping on AliExpress will from today be able to pay for their purchases using M-Pesa. Safaricom has entered into a partnership with Ant...

Understanding Zuri, Safaricom’s AI Chatbot and Why it’s Important

In December 2018, Safaricom introduced Zuri, an Artificial Intelligence (AI) Chatbot to help customers perform a wide range of tasks. What this basically means...

Safaricom Deploys 400G Network Link To Support Increasing Demand For Mobile Data and Fibre...

Safaricom has today announced the deployment of a 400G network link to cater for the increasing demand for mobile data and fibre across its network....

Safaricom launches ‘Shukrani KochoKocho’ promo to reward its customers

Safaricom has today unveiled a new promotion to reward its customers. Dubbed “ Shukrani Kocho Kocho Kenya Nzima”, the ten-week campaign will reward more...

Safaricom Announces New Bundles That Offer Both Calls and Data

Safaricom has today announced new “All in One Monthly Bundles” that will see customers enjoy discounted data and calling rates in one package. The...

Safaricom Partners With KAPS to Enable M-PESA Parking Payment

Safaricom has partnered with KAPS to enable motorists across the country pay for their parking by M-PESA. The partnership will see the service provider...

Safaricom’s M-PESA Global nominated for Global Mobile Awards 2019

Safaricom’s M-PESA Global has been shortlisted for the Global Mobile Awards 2019 (GLOMO Awards). The service which was launched in November last year has...

Safaricom Introduces I.T Security Solutions For its Enterprise Customers

The services include Managed Security Solutions, Security Assurance and Advisory services as well as Managed Security Operations Center solutions and will enable the customers to access a wide range of security solutions to protect their information technology (I.T) systems.

Fuliza M-Pesa Overdraft Facility is finally here: Everything you need to know

Safaricom has now made it possible for M-Pesa customers to send money or pay for goods and services even when they have insufficient funds...

24Bit Podcast: Discussion on Safaricom’s Neon Kicka 4 Smartphone

  The Safaricom Neon Kicka 4 was unveiled in October 2018 under the company’s #MaishaNiDigital campaign and is selling at Ksh.3,499. It is an Android...

More collaborative efforts required to fight mobile money fraud and cyber crime, says DPP

The Director of Public Prosecution Noordin Haji has called on all stakeholders in financial institutions and banking sector to work together to strengthen the fight against mobile...

Safaricom Introduces ZURI, an AI Chatbot to manage customer queries

Safaricom has introduced an artificial intelligence (AI) Chatbot to manage customers’ queries. Known as Zuri, the chatbot is currently available on Telegram and Facebook...

Safaricom will refund customers All Mobile Data they use this weekend

Safaricom customers will get a refund of all the data they use on Friday 23rd and Saturday 24th November 2018. Through a promotion dubbed...

Everything You Need To Know About The Safaricom “Asante Data Sunday” Promotion

As part of its 18th-anniversary campaign, Safaricom has recently been throwing a number of goodies to its customers. The company recently announced a promotion...

You can now Lipa Na M-PESA without showing your message or give out your...

Safaricom has now made it possible for M-Pesa customer to pay with Lipa Na M-Pesa without having to show their message or even give...

Safaricom New Home Fibre Plus Package Now Combines Mobile Data, Calls and Home Insurance

Safaricom has unveiled new Home Fibre packages that will combine mobile voice, mobile data, SMS and Home Fibre as well as home insurance in...

Safaricom takes M-Pesa Global Through A New partnership with Western Union

Safaricom has entered into a partnership with Western Union to launch M-PESA Global, a new service will allow anyone from virtually anywhere in the...

Safaricom opens new retail shop in Eldoret town

Safaricom has opened its new retail outlet in Eldoret town as part of its regional expansion strategy to reach customers in the region. The shop...

Safaricom Neon Kicka 4: Kenya’s Cheapest Android Go Smartphone

Safaricom Neon Kicka 4: In August this year at the GSMA ‘Mobile 360 – Africa’ event held in Kigali. GSMA unveiled its Mobile Economy...

Safaricom Voice, Data, SMS Cost go up after recent taxes

Kenyans will from today start paying more for Safaricom voice calls and data. Safaricom in a statement sent out yesterday said this was as...

Cross-network money transfer between Safaricom and Telkom goes live

Cross-network mobile money transfer between Safaricom and Telkom went live in Kenya on Thursday.  This came as the country’s main telcos come together to...

Video: Safaricom Neon Kicka 4 Unboxing

Unboxing the Safaricom Neon Kicka 4. https://www.youtube.com/watch?v=3hpgRx9Mkj4&feature=youtu.be Read more about the specs here. We have a full review coming up in the coming week. Have anything to add to...

Safaricom named UN Global Compact LEAD company

Safaricom has been recognized as a UN Global Compact LEAD company for its ongoing commitment to the United Nations Global Compact and its Ten...

Safaricom’s Android Go Neon Kicka 4 specs, price and availability

The Safaricom Neon Kicka 4 started going on sale just recently and you have probably seen the ads running on your tv screens. The...

Safaricom introduces optional Internet Plus Package for its Home Fiber customers

Safaricom has introduced new packages for its Home Fiber customers. The company is calling it Internet Plus and is describing it as a converged...

Safaricom Data Center attains Tier 3 Design Certification

Safaricom has received Tier III Design Certification from Uptime Institute for the Thika Data Center, thus joining elite data centers in the world to...

Safaricom announces plans to unveil new data packages

Safaricom has announced plans to unveil new data packages. According to the company, this is in line with its customer needs who have recently...

M-Pesa puts Safaricom on Fortune Magazine’s 2018 Change the World List of Companies

Safaricom has been recognized in Fortune Magazine’s 2018 Change the World List of Companies for its efforts in tackling society challenges using M-Pesa. According...

Safaricom opens new retail shop in Busia

Safaricom has today opened a new retail shop in Busia. The new shop is an addition to the retail centers in the Greater Western...

DCI George Kinoti says efforts to fight SIM swap fraud on course

The Director of Criminal Investigations George Kinoti has assured the public that the fight against Sim Swap fraud is on course. The DCI was speaking...

mSurvey, Safaricom partner to enable merchants collect customer feedback via Lipa Na M-Pesa

Kenyan SaaS Mobile Consumer Feedback Company mSurvey has announced a new partnership with Safaricom’s M-Pesa. The partnership, announced today, will enable merchants across the...

Safaricom launches two base stations in Coast, Expands its FTH Connectivity In The Region

Safaricom has launched two base stations in the coastal region and expanded its Fiber-To-Home connectivity in the Coastal region. This brings the number of...

Safaricom’s BLAZE Be Your Own Boss Third Edition Launched

Safaricom launched the third edition of its BLAZE Be Your Own Boss youth engagements, which will this year be held in Mombasa, Kisumu and...

Safaricom hit by major voice and data outage

Safaricom has today morning been hit by a major outage. Most subscribers countrywide have been cut off from internet connectivity in what the mobile...

Young Scientists Kenya National Science and Technology Exhibition kicks off at KICC

The inaugural Young Scientists Kenya (YSK) National Science and Technology Exhibition, has kicked off today at the KICC. Over 160 secondary school students are...

Here are the new M-Pesa transaction charges effective July 1st 2018

You will now have to dig deeper into your pockets starting today, July 1 when sending money via M-Pesa. Safaricom has announced new charges...

Alipay and WeChat Pay expanding to Kenya. What does this mean for M-Pesa?

China’s biggest Internet-based mobile messaging platform, WeChat has been planning to go international for a long time now. In fact, in 2013 it launched...

Safaricom’s “Maisha Ni M-PESA Tu” Campaign to reward M-Pesa customers and agents

Safaricom has today unveiled a ten-week loyalty promotion to reward its M-Pesa customers and agents. The promotion, dubbed “ Maisha Ni M-PESA Tu ’’...

Browse more for less with Safaricom’s Tunukiwa Internet Offers

Just recently, Safaricom introduced a new data bundle which was actually some good news for people who spend most of their time online like...

Safaricom launches Digifarm Depot in Burnt Forest town to bolster agribusiness

Safaricom recently partnered with agricultural supply chain experts iProcure to launch Digifarm Depot, an integrated mobile platform that offers farmers one-stop access to high-quality...

Safaricom Foundation Launches New Strategy To Bolster Health, Education And Economic Empowerment

Safaricom Foundation has today launched it's 2018 -2021 strategy that will focus on three pillars, namely; health, education and economic empowerment. The pillars which are...

Safaricom hits Ksh.55.3 billion in full-year profit as Collymore announces comeback

Safaricom net profit for the year ended March 2018 grew to Ksh.55.3 billion. This is according to the company’s financial year results released today...

Safaricom launches ‘Safaricom Twaweza Live’ campaign

Safaricom has today unveiled a new campaign for its customers and communities around the country. Known as the ‘Safaricom Twaweza Live’ , the campaign...

M-PESA receives GSMA Mobile Money Certification for Operational Excellence

Safaricom’s M-PESA service has successfully passed the GSMA Mobile Money Certification, a global initiative that defines and promotes excellence in the provision of mobile...

Cross network mobile money transfer to start next week on Tuesday

Mobile money users in the country will from next week Tuesday be able to send and receive money from across the different networks without...

Safaricom launches ‘’SONGA’’ music streaming app for customers and artists

Safaricom has launched a music streaming app that will allow customers to access over 2 million vernacular, local music and a world class international...

Safaricom Launches custom emoji for its #Twaweza campaign

Safaricom has become the first Twitter account in Kenya to launch custom emoji for its #Twaweza campaign. This, the company says will help it...

Kenya’s opposition party NASA asks its supporters to boycott Safaricom

Kenya’s opposition party NASA has called on its supporters to boycott Safaricom products and services. The move comes after Raila Odinga, the party leader...

Safaricom CEO Bob Collymore takes prolonged sick leave, Company’s CFO to be in charge.

Safaricom CEO Bob Collymore will be away for a couple of months to receive specialized treatment, the company’s chairman Nicholas Ng’ang’a has announced. According...

Safaricom, CA dismiss NASA claims that the telecommunications operator helped rig August polls.

Telecommunications operator Safaricom has dismissed claims by Kenya’s opposition leader Raila Odinga that it was complicit in manipulating the August 8 presidential elections. Through...

Breaking: Safaricom Network is down countrywide, calls, data and Mpesa services affected

If you have tried making calls this morning, or even doing any transaction using your Safaricom number chances are you were not able to...

Here is what you need to know about the Safaricom FLEX Bundle

Safaricom has announced a new product targeting users across its wide range of services. Known as FLEX Bundle, the product will allow users to...

Why Wechat is a threat to Safaricom’s M-Pesa.

A few days ago I visited Chinese internet finance museum for a blockchain event organized by okcoin, one of Bitcoin’s large players. The 3...

Treasury pays KSh7.5B initial installment to Safaricom for security network job

The Kenyan Treasury has paid telecoms operator Safaricom Sh7.5 billion as the initial installment for the 2014 building of a digital security system in...

Safaricom named 2016 Best Mobile Operator in Africa

Safaricom has been named the ‘African Mobile Operator of the Year’ at the annual CommsMEA Awards for 2016. Safaricom was nominated for the award which...
Twenty social entrepreneurs from across East Africa are set to join the prestigious Acumen East Africa Fellows Program in a partnership between KCB, Safaricom and Acumen.

KCB, Safaricom Join Acumen in Selecting 20 East Africa’s Emerging Social Leaders

Twenty social entrepreneurs from across East Africa are set to join the prestigious Acumen East Africa Fellows Program in a partnership between KCB, Safaricom...

Taxi Chap Chap launches app in Kenya, goes head to head with Uber...

Taxi Chap Chap mobile app was officially launched yesterday. The launch came after a successful trialing for the last six month. The Taxi Chap Chap...

Little Cabs launches USDD short code to target more users.

Safaricom powered Taxi-hailing service Little Cabs will now be accessible to non-smartphone users. Craft Silicon, the organisation behind the cab services has announced the...

Safaricom to offer real-time refund for network related call disconnections

Safaricom has unveiled a new set of product that will give customers on its network to control how they use voice, data or value...
on the Left INTEL East Africa General Manager, Danie Steyn listens as Microsoft’s General Manager for East Africa- Kunle Awosika explains the Microsoft offerings to Mwalimu National Sacco CEO- Robert Shibutse.

Mwalimu Digital Program to provide teachers with computers at low interest loans

Mwalimu National Sacco has launched a new initiative to digitize and improve service delivery in the country’s education sector.  Dubbed ‘’ Mwalimu Digital ’’...

Safaricom Has Launched ”My Safaricom App”, Here’s what you can do with it.

With companies now looking for better and faster ways to interact with customers, Safaricom has today launched a new app that will enable the...

Finnish telco companies coming to Kenya to look for partnerships

As the number of mobile network technology in Kenya continues to increase, it is creating room for new international business opportunities in the local...

Kenyan Power and Safaricom sign MoU to provide broadband Internet to more Kenyans

Kenya Power, through its subsidiary Kenya Power International has signed Memorandum of Understanding (MoU) with telecom service provider Safaricom to provide broadband Internet to...

M-Pesa Records 27.1 pc Global Growth to Million 25 Active Users

25 million active users are now on Vodafone M-Pesa, the company has announced, marking another accelerated growth for the innovative mobile money transfer service. The...

M-Pesa Customers to access their monthly statements via email

Safaricom has announced a new service that allow M-PESA customers to access monthly statements free of charge via email. The service is one of the...

Airtel renews M-Pesa agents battle with Safaricom

Airtel Kenya has renewed its battle with Safaricom over the sharing of mobile money agents. Airtel, through its lawyers Mukite Musangi Advocates, has written...

Video: Safaricom At 15, a look at its History

Last week, telecommunications company Safaricom celebrated 15 years of being in the Kenyan Market. In a blog post, Safaricom thanked its customers for the...

M-Pesa to now indicate recipients’ last name to stop worrying transactions

M-pesa will now indicate recipients last name to stop its users over worrying transactions this is after Safaricom  introduced a new enhancement to M-PESA that will...

Safaricom opens up M-Pesa platform for Developers

  Safaricom has opened up its M-PESA platform to allow local and international developers to come up with next-generation applications that will work with the...

Safaricom introduces ”Advantage Plus”, a new post-pay tariff

Safaricom has announced the launch of a new post-pay tariff offering bundled Voice, SMS and Data services. Dubbed “Advantage Plus,” the tariff will be...

This is what happens to money in your M-Pesa Account when you pass on

So many questions have always been asked on what happens to the money in an M-Pesa account if the account holder passes on Safaricom...

Ericsson signs deal with Safaricom to deploy Wi-Fi technology

Ericsson has signed a multi-year agreement with Kenya`s largest mobile operator Safaricom, to support the upgrade and expansion of its converged mobile network infrastructure in densely-populated...

Safaricom opens new data centre in Kapsoya

Safaricom has opened its first state-of-the-art equipment hub in Eldoret in a move that is aimed at enhancing network quality in the North Rift...

Safaricom aims at e-payment billions with M-Pesa cards

Safaricom plans to introduce M-Pesa payment cards that will be used for settling government services and taxes, in yet another move that puts the...

Gemalto prepaid EMV banking cards extend reach of Vodacom m-pesa mobile wallet in South...

 Gemalto, the world leader in digital security, announces the deployment of prepaid EMV banking cards to complement Vodacom’s m-pesa mobile wallet service in South...

Safaricom subscribers to receive calls for free while roaming in Uganda

Safaricom has discounted roaming rates for roaming calls made in Uganda following the adoption of the One Network Area initiative by the country. This comes...

Safaricom launches the LTE Advanced Safaricom 4G Network in Nairobi

By Nixon Kanali After months of testing in several parts of Nairobi, Safaricom has finally launched the LTE Advanced! Safaricom 4G which the company says...

Safaricom’s Lipa Na M-Pesa ranked top In Cashless Transactions

With less than a year after it was introduced, Safaricom’s Lipa Na M-PESA has been ranked as the most preferred method of making payments...

Vodacom customers to make cash withdrawals on Umoja Switch ATMs using M-Pesa

  Vodacom Tanzania customers can now withdraw cash from Umoja Switch ATMs using Vodacom’s M-Pesa service. Speaking in Dar es Salaam today when announcing the new...

Safaricom and Infinix Mobility launch Alpha Marvel Smartphone in Kenya

Infinix Mobility and Safaricom have  launched a new Smartphone in the Kenyan Market  which will retail at Kshs 29,999 and also come with...

Tracing the roots of M-PESA

  With 18.2 million customers and currently contributing up to 43% of Kenya’s GDP, M-PESA has been seen as a disruptive innovation that threatens incumbent...