Search Results for: Safaricom
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BUSINESS
Safaricom Surpasses 50 Million Customers in Kenya
Kenya’s leading telco, Safaricom, on Thursday announced a major milestone, surpassing 50 million customers across its mobile network in the…
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News
Airtel Kenya Subscriber Growth Outpaces Safaricom, Signaling a Market Shift That’s Catching Attention Across the Telecom Sector
Airtel Kenya just hit a major milestone. For the first time ever, the telco has crossed the 24 million mark…
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News
You Get to Keep Your Bonga Points. Safaricom’s Expiry Policy Still on Ice
If you’ve been holding on to old Safaricom Bonga Points, you can exhale—again. Safaricom’s attempt to bring back expiry dates…
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BUSINESS
Cynthia Karuri-Kropac Exits Safaricom as Telco Reshapes Its B2B Strategy
Cynthia Karuri-Kropac has left Safaricom. After nearly two years leading the enterprise business unit, she’s exited her role as Chief…
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BUSINESS
Safaricom Ethiopia Hits 10 Million Active Customers
Safaricom Ethiopia has announced a major milestone, reaching 10 million active customers within just four years of receiving its operating…
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News
World MSME Day 2025: How Safaricom is Enabling Kenyan MSMEs to Scale
As the world marks World MSME Day 2025, the spotlight turns to the micro, small, and medium-sized enterprises that form…
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News
Michael Joseph Post-Safaricom Path: What the Tech Titan Is Pursuing Next
If you say “MJ,” most people think of Michael Jackson or Michael Jordan, depending on your playlist or your sneaker…
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News
Why the Safaricom Stake Sale Budget Could Reshape Kenya’s 2025 Fiscal Strategy
As Kenya prepares to roll out its Sh4.24 trillion national budget for the 2025/26 fiscal year, the government is placing…
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BUSINESS
Safaricom Unveils M-PESA Sokoni Festival Offers for Customers
As Safaricom celebrates its year-long 25th anniversary in October this year, the telco has announced a nationwide campaign, “M-PESA Sokoni…
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News
Safaricom Pushes for Infrastructure Sharing to Bridge Africa’s Connectivity Gap
According to the latest data from GSMA, Sub-Saharan Africa remains the least connected region globally. While mobile internet access is…
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News
Safaricom is Investing Over $500 Million in AI Infrastructure Across East Africa
Safaricom is making a bold move into artificial intelligence (AI), with Chief Enterprise Business Officer (CEBO) Cynthia Kropac announcing that…
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News
Safaricom Expands MSME Credit Solutions: M-PESA Loans to Support Small Businesses in Kenya
Safaricom is shaking up business lending in Kenya with an upgrade to its MSME credit solutions, designed to give small…
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News
Safaricom Launches Campaign to Drive 4G Smartphone Adoption
Safaricom has unveiled a new nationwide campaign dubbed “Maisha Poa Ni Digital”, aimed at accelerating digital inclusion by enabling more…
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News
Safaricom Partners with Quickmart to Expand 4G & 5G Home Internet Access Across Kenya
The Safaricom strategic partnership with top retailer Quickmart is aimed at enhancing access to its 4G and 5G home internet…
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News
Safaricom, iXAfrica Partner to Launch East Africa’s First AI-Ready Data Centre
Safaricom has partnered with iXAfrica Data Centre, Kenya’s hyperscale-ready data centre operator, to deliver East Africa’s first AI-ready data centre…
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News
Inside the Ethiopia Mobile Duopoly: What Ethio Telecom and Safaricom’s Next Moves Mean for the Market
In Ethiopia, the mobile duopoly consists of the state-run Ethio Telecom and privately run Safaricom Ethiopia, and it is evolving…
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News
Safaricom FY25 Results: M-PESA and Mobile Data Lead the Charge in Kenya and Beyond
Safaricom PLC declared resilient Safaricom FY25 results, showcasing stellar growth despite macroeconomic issues in East Africa. Revenue was up by…
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News
Safaricom Lipa Mdogo Mdogo Device Sales Hit 2 Million
Safaricom’s device financing program, Lipa Mdogo Mdogo, has achieved a significant milestone by selling over 2 million 4G smartphones since…
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News
Is M-Pesa 2.0 Upgrade Enough to Keep Airtel Money at Bay? Here’s What Safaricom’s $309M Bet Means
Making its boldest move with M-Pesa 2.0 upgrade, Safaricom, however, is investing over $309 million annually to transform the mobile…
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News
Which ISP Reigns Supreme in Kenya’s Internet Speed Comparison: Faiba vs Safaricom vs Zuku
As Kenya’s digital landscape keeps growing, the demand for quality and high-speed internet keeps rising. The latest Kenya internet speed…
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Startups
Safaricom Opens Applications for Spark Accelerator Program Phase 2
Nine startups who are part of the inaugural cohort of the Safaricom Spark Accelerator Program recently part in an investor…
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News
Safaricom Slashes 5G Router Price to Ksh 2,999, Cuts Internet Costs
In another twist, Safaricom has pricked the Kenyan internet market with a massive price drop on its 5G Wi-Fi router,…
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News
Safaricom’s Bold Tech Pivot: Decode 2025 Event Highlights AI, Cybersecurity, and Climate Innovation
Safaricom Decode 2025 event has just concluded making a milestone in the company’s tech transformation. Safaricom Decode, the company’s three-day…
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News
Safaricom Decode Earth Arena: A Call for Climate Resilience and Innovation
Safaricom Decode, the telco’s annual Engineering Summit finally ended on Thursday. The event brought together young engineers, scientists, tech enthusiasts,…
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News
Cybersecurity Discussions Take Center Stage at Safaricom Decode 3.0
Safaricom’s annual Engineering Summit (Safaricom Decode 3.0) kicked off on Wednesday with a strong emphasis on cybersecurity as an important…
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News
Safaricom Annual Engineering Summit EA Edition Kicks Off in Nairobi
Safaricom has today kicked off its third edition of the annual Safaricom Engineering Summit. The summit provides a platform for…
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BUSINESS
Safaricom’s Mobile Money Service M-Pesa Turns 18
Safaricom’s mobile financial service M-PESA has today marked 18 years since its launch in March 2007. M-PESA is currently available…
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BUSINESS
NBA Africa and Safaricom Launch Youth Development Program in Kenya
NBA Africa has teamed up with Kenya’s leading telco Safaricom to launch the M-PESA Jr. NBA program. The program seeks…
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News
Safaricom Hosts 3rd Annual Investors Forum, Unveils Five-Year Strategy
Kenya’s leading telco Safaricom recently hosted its 3rd Annual Investors Forum in Mombasa. Themed “Becoming Africa’s Leading Purpose-Led Technology Company…
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News
Safaricom Launches AI Chatbot for Smallholder Farmers in Kenya
Kenya’s leading telco Safaricom has launched a new AI chatbot for smallholder farmers in underserved communities in Kenya. Known as…
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BUSINESS
Safaricom’s ‘Wai Ndai’ Challenge Awards Two Winners with Brand New Cars
Safaricom on Friday celebrated the first grand prize winners of its ongoing ‘Wai Ndai’ challenge by handing over two brand-new…
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News
Safaricom Offering Free Data in ‘Data Dabo Dabo’ Promo
Safaricom has launched its latest customer promotion dubbed ‘Data Dabo Dabo’ designed to offer more value to customers through free…
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News
Safaricom seeks approval from CA to build undersea cable
Kenya’s leading telco Safaricom is seeking regulatory approval from the Communications Authority of Kenya (CA) to build its own undersea…
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News
Safaricom’s New Money Market Fund Ziidi Officially Launched
Ziidi MMF: After receiving regulatory approval from the country’s Capital Market Authority (CMA) in November last year to launch its…
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News
Safaricom Venturing Into Device Insurance Business
Safaricom, Kenya’s leading telco has begun seeking proposals for a comprehensive device insurance solution. The communication service provider aims to…
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News
Safaricom Hosts its Inaugural SME Exhibition in Nairobi
More than 100 small businesses are taking part in Safaricom’s Inaugural SME Exhibition hosted in Nairobi. The Expo, under the theme,…
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News
Safaricom Announces Upgraded 5G for Business Plans
Safaricom has announced a revamped 5G for Business plans for SMEs. The telco stated that the new plans will provide…
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News
Safaricom Secures Approval to Launch its Second Money Market Fund, Ziidi
Safaricom PLC has received regulatory approval from the country’s Capital Market Authority (CMA) to launch its second money market fund…
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News
Safaricom unveils tech re-skilling program for persons with disabilities
Safaricom has unveiled a tech re-skilling program to train young Persons with Disabilities (PWDs) in digital skills to improve their…
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News
Cars and Cash Vouchers up for grabs in Safaricom’s new gaming challenge
Safaricom has kicked-off a 90-day online gaming challenge that will see customers compete on simple puzzle, arcade and action games…
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News
Safaricom announces ‘Sambaza Furaha’ Christmas campaign
Safaricom has embarked on its annual Christmas Festive campaign dubbed ‘Sambaza Furaha’ to reward and celebrate its customers across the…
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News
Safaricom Ethiopia hits 6.1 million monthly active users
Kenya’s leading Safaricom on Thursday announced impressive growth in its customer base in Ethiopia, reporting a 47.3% increase in monthly…
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BUSINESS
Safaricom records Sh28.1bn in half year profit
Kenya’s leading telco, Safaricom PLC, has posted a KES 28.1 Billion in net income for the six months ended September…
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News
Safaricom Zero-Rates Uber App for Drivers and Riders, Offers Free Mobile Data
Kenyans can now use the Uber app for free thanks to a partnership between Uber and Safaricom, which offers free…
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News
Safaricom addresses allegations of sharing customer data with police
Safaricom has come out strongly to address allegations that it’s aiding in abductions by sharing its customer data with the…
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News
Safaricom, Government and Vodafone Launch Ksh.240m Digital Skills Program
Kenya’s leading telco Safaricom through its charity arm, the Safaricom Foundation, has partnered with the government and Vodafone Foundation to…
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News
Safaricom Awarded Data Privacy Certification
Safaricom PLC has been awarded the ISO 27701 Privacy Information Management System (PIMS) certificate. This certification was granted by the…
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CYBER SECURITY
Safaricom Urges For Investment in Advanced Cybersecurity Tech
In recognition of Cybersecurity Awareness Month, Kenya’s leading telco Safaricom is hosting a two-day industry-wide Cybersecurity Summit in Nairobi Kenya.…
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News
Safaricom Contributes KES 983 Billion to the Kenyan Economy, As it Celebrates 24 Years
Safaricom contributed KES 983 billion to the Kenyan economy as it sustained 1,283,329 jobs in the last Financial Year. This…
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BUSINESS
Safaricom Celebrates 24 Years of Connecting and Transforming Kenyans’ Lives
Kenya’s leading technology company, Safaricom, is celebrating 24 years of connecting and transforming lives of Kenyans since its official launch…
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News
Safaricom Teams Up with MultiChoice for Exclusive Showmax and DStv Stream Content
MultiChoice in Kenya has partnered with Safaricom to offer exclusive TV shows, movies, sports, and documentaries on Showmax and DStv…
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News
Safaricom partners with tappi to digitize Kenyan MSMEs
Kenyan digital commerce startup tappi has partnered with Safaricom’s M-PESA to digitize 650,000 business users across Kenya. According to a…
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News
Safaricom’s Chief Information Officer George Njuguna Exits After 5 Years
Safaricom PLC’s Chief Information Officer (CIO) George Njuguna has exited the firm after a 5- year stint According to a…
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News
Safaricom Extends Its M-Pesa Global Service to Ethiopia
MPESA Kenya users can now send mobile money to MPESA Ethiopia users through Safaricom’s MPESA International Remittance, as long as…
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News
Safaricom Hook Kicks Off ‘Circle’ Youth Development Bootcamps
Safaricom Plc through its youth platform, Safaricom Hook (S-Hook), has officially kicked off a nationwide series of upskilling bootcamps dubbed…
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News
Safaricom-Led Health Digitalisation Project Gets House Committee Approval
The National Assembly Health Committee has cleared the Safaricom-led Sh104 billion health digitalisation project, saying everything above board. Safaricom had…
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BUSINESS
Safaricom secures another Sh15 billion sustainability linked loan
Safaricom has announced that it has secured another Sh 15 billion sustainability linked loan, bringing the total loan facility to…
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News
Safaricom, Mastercard partner to boost remittances, payments for Kenyan Merchants
Safaricom and Mastercard have signed a partnership with an aim to accelerate the adoption of payment acceptance and cross-border remittance…
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News
Safaricom Upgrades Home Fiber Packages, Launches Gigabit Plan
With growing competition from local and international internet service providers and consumer pressure, Safaricom has upgraded its offerings under its…
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News
Safaricom led consortium to implement an Sh104 billion health-tech system in Kenya
Kenya’s leading telecommunications company Safaricom has partnered with a consortium of companies for an Integrated Healthcare Information Technology System (IHTS…
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News
Safaricom and Google partner to provide digital literacy training to small businesses in Migori
Safaricom PLC and Google have teamed up to offer financial and digital literacy training to small businesses in Kenya’s Migori…
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News
Safaricom unveils a tech-fit experiential store in Nairobi
Safaricom has today launched a tech-fit and experiential outlet at BBS Mall in Eastleigh, Nairobi. The telco says phygital outlet…
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News
Safaricom receives payment facilitator certificate from Visa
Digital payments company Visa has awarded Safaricom a Payment Facilitator Certificate, marking a major milestone in its ongoing partnership with…
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News
Lobby group sues Safaricom and CA over Starlink
A Kenyan lobby group has filed a lawsuit against Kenya’s leading telco Safaricom, the regulator the Communications Authority of Kenya…
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News
CA addresses Safaricom’s call for Starlink regulation
Kenya’s communications regulator, the Communications Authority of Kenya (CA), has responded to Safaricom’s calls for the regulation of Elon Musk’s…
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News
Safaricom 5G network now available in all 47 counties
Safaricom has expanded the coverage of its 5G network to all 47 counties in Kenya growing the 5G footprint to…
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BUSINESS
Safaricom awards 5 more Kenyans with a million each
Safaricom has awarded five more winners with KES 1 million each in the ongoing countrywide Shine Kenya Shinda Mamilii Kama…
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News
Ory Okolloh and Francesco Bianco exit Safaricom board
Safaricom announced on Thursday the departure of Ory Okolloh and Francesco Bianco from its board of directors. In a statement…
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News
Safaricom’s system maintenance rescheduled
Safaricom has rescheduled the system maintenance that was to happen on today, Sunday from 11 pm to 4 am on…
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News
Safaricom donates Sh15m to assist victims of protests
Safaricom and M-PESA Foundations have made a KES 15 million donation to assist victims of protests as well as infrastructure…
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Startups
Nine startups selected for the Safaricom Spark Accelerator Program
Safaricom has announced the nine startups selected for its Spark Accelerator Program. The program aims to accelerate early-stage startups in…
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BUSINESS
Safaricom Earnings Hit Ksh.140B
Safaricom PLC recorded Ksh.139.9 billion in earnings before interest and tax (EBIT) in the period ending March 31, 2024. The…
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News
Safaricom announces Ksh.20 million sponsorship for Connected Africa Summit 2024
Safaricom has today announced a Ksh.20 million sponsorship for the upcoming Connected Africa Summit 2024. The summit is scheduled to…
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BUSINESS
Safaricom Unveils “Grow With Safaricom Business” Platform For MSMEs
Safaricom has launched the “Grow with Safaricom Business” engagement platform for Micro, Small and Medium Enterprises (MSMEs). The platform, according…
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BUSINESS
Safaricom shares its accomplishments and future strategies for Ethiopia
Safaricom PLC on Friday held its second Investor Day in Addis Ababa, providing an opportunity for the investment community to…
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News
Safaricom halts money transfers to unregistered M-PESA users
Kenya’s leading telco Safaricom will no longer allow unregistered mobile money users to receive money from users of its M-Pesa…
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News
Safaricom and partners launch accelerator program for local startups
Kenya’s leading telco Safaricom has launched an accelerator program targeting local startups. Known as Spark Accelerator the program aims to…
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News
Safaricom’s M-Pesa is currently down
Safaricom’s mobile money platform M-Pesa is down with users nationwide reporting delays. The service is unavailable on both the M-Pesa…
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News
Mdundo and Safaricom Launch Ksh 5 Per Day Music Subscription Service
Popular music streaming platform, Mdundo.com has partnered with Safaricom to launch a new subscription service that will enable Kenyans to access…
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News
Kenya-assembled (Safaricom) Neon Ultra First Impressions Review
Neon Ultra Review: The Kenyan-assembled smartphones were finally unveiled a couple of weeks ago. The devices feature the Neon branding…
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News
Safaricom’s fixed internet business revenue hit KES 7.4 billion
Safaricom Plc has reported a 9.1% growth in revenue for its fixed internet business to reach Ksh 7.4 billion for…
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BUSINESS
Safaricom now has 1.2 million M-PESA customers in Ethiopia
Safaricom has now registered 1.2 million M-PESA customers since launching the mobile money service in the country in August this…
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News
[24Bit Podcast] Unpacking Safaricom Hook: A New Digital Horizon for Kenya’s Youth
Recently, Safaricom unveiled Hook, well of course we never saw it coming but Safaricom Hook is what replaces BLAZE. Safaricom…
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News
Safaricom Expands 5G Coverage to 35 Counties, Slashes 5G Router Prices
Safaricom has increased its 5G coverage to select towns across 35 counties as it continues to increase its 5G coverage…
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News
Safaricom seeks government support to protect telecoms infrastructure from vandalism
Safaricom CEO Peter Ndegwa has asked for the government’s support to classify telecommunications infrastructure as critical infrastructure. This comes in…
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News
Safaricom to showcase its network and payments strengths at OktobaFest
Kenya’s leading telco Safaricom has signed a technology sponsorship deal with Kenya Breweries Limited’s flagship beer brand, Tusker that will…
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News
You can now use your Safaricom Bonga Points for exclusive Samsung smartphone deals
Samsung Electronics has joined forces with Safaricom, to roll out exciting new rewards for customers. Through this collaboration, known as…
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News
Safaricom targets the youth with a new “S-Hook” platform
Kenya’s leading telco Safaricom has unveiled a new platform targeting the youth. Know as Safaricom Hook, also S-Hook, the engagement…
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News
Safaricom’s myCounty app goes live in Kitui County
Kitui County is the latest County to take up Safaricom’s MyCounty App, an all-in-one platform aimed at digitizing county services.…
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News
[24Bit Podcast] Unpacking the 2023 Safaricom Engineering Summit (Decode 2.0)
In this first episode of our series on the 2023 Safaricom Engineering Summit (Decode 2.0), hosts Chenze Emmanuel and myself…
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BUSINESS
A Step-by-Step Guide: How to Buy Safaricom Shares in Kenya
Safaricom PLC is a publicly traded company whose headquarters are in Nairobi, Kenya and which provides mobile network services. Safaricom…
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CLOUD
Safaricom targets local enterprises with new cloud services
Kenya’s leading telco Safaricom on Wednesday launched in-country cloud computing platform and services targeting local businesses. The new cloud services, hosted…
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News
Safaricom increases M-PESA transaction limit to KSh. 250,000
Kenya’s leading telco Safaricom has today increased M-PESA transactions limit to KSh. 250,000 for each transaction. The move will see…
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News
Over 1 million Kenyans have upgraded to 4G devices via Safaricom’s Lipa Mdogo Mdogo
More than 1 million Kenyans have upgraded to 4G devices via Safaricom’s Lipa Mdogo Mdogo since it was launched in…
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News
Safaricom’s Gomoka na Go Monthly Promotion 2nd 1M winner announced
Dickson Wandera based in Nairobi, has secured the second KES 1 million grand prize in Safaricom’s Gomoka na Go monthly…
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News
[24Bit Podcast] Discussing Safaricom’s Home Fibre Offer Over The Years
In this episode, we discuss Safaricom Home Fibre with Stephen Maina from Safaricom. He answers our questions on the service,…
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News
10 more counties including Nairobi sign up for Safaricom’s MyCounty App
Ten more counties have taken up MyCounty App, an all-in-one app experience for all county services that empowers citizens to…
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News
Safaricom launches M-PESA in Ethiopia
Safaricom has finally launched its mobile money service M-PESA in Ethiopia. The service went live on Wednesday three months after…
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News
Michael Joseph resigns from Safaricom board
Michael Joseph has resigned as a Director on the Board of Safaricom, the telco giant announced on Tuesday. In a…
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