Search Results for: Safaricom
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News
15 million customers later, Safaricom Ethiopia must turn rapid growth into a commercially sustainable business
Safaricom Ethiopia’s profitability has become the more important question now that the operator has passed 15 million 90-day active subscribers.…
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News
Safaricom Ethiopia crosses 15m subscribers at five-year mark
Safaricom Ethiopia has surpassed 15 million 90-day active subscribers, marking five years since the Ethiopian government awarded it a full-service…
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News
After KES 700m invested since 2019, Safaricom Foundation takes Ndoto Zetu into Phase 8
Safaricom Foundation has recently launched phase eight of its Ndoto Zetu initiative and has committed KES 100 million to community…
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News
Vodacom names Khumo Shuenyane as next chairman as Safaricom governance changes continue
Vodacom has named Khumo Shuenyane as its next chairman, confirming a leadership transition that will take effect on 21 July…
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News
What Safaricom’s latest board appointments reveal about Vodacom’s growing influence
Safaricom’s board changes answer a question that has lingered since Vodacom became the telecom giant’s majority shareholder in June: when…
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News
Safaricom names Vodacom Executives Cassim, Mbungela to board
Safaricom Plc has appointed two senior Vodacom Group executives, Mariam Cassim and Matimba Mbungela, as Non-Executive Directors effective August 13,…
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News
Western and Nyanza get bigger data bundles and M-PESA savings through Safaricom’s PATA MORE campaign
Fawzia Ali, Chief Consumer Business Officer at Safaricom, addresses customers during the PATA MORE campaign launch in Siaya County.Safaricom has…
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News
Safaricom introduces nine new number prefixes as demand for mobile lines grows
Safaricom has introduced nine new number prefixes in Kenya, giving customers access to additional mobile number ranges as the telecommunications…
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News
Safaricom declares record dividend as Vodacom deal closes out
Safaricom shareholders approved a final dividend of KSh1.15 per share at the company’s 18th Annual General Meeting on 31 July,…
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News
Safaricom to Build 300 Masts as It Enhances Data Bundles
Safaricom plans to build 300 additional network masts and enhance several of its data bundles as demand for mobile connectivity…
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BUSINESS
Why Safaricom Raised Pochi la Biashara’s Fee-Free Payment Limit to KSh200
Safaricom is temporarily raising the fee-free payment limit on Pochi la Biashara from KSh100 to KSh200 as part of a…
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News
Safaricom Formalizes Vodacom’s Governance Rights While Preserving State Safeguards
Safaricom shareholders have approved 14 special resolutions that formally align the company’s governance framework with Vodacom’s majority ownership following the…
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News
Safaricom Continues Backing Ethiopia as Investment Tops KSh159.6 Billion
Safaricom Plc increased its financial commitment to its Ethiopia subsidiary by KSh1.4 billion during the three months to June 2026,…
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News
Safaricom Ethiopia Reaches 14.7 Million Customers as Profitability Nears
Safaricom Ethiopia reached 14.7 million active customers in June 2026, strengthening its path toward EBITDA profitability by March 2027 and…
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News
Vodacom’s Higher Growth Targets Put Safaricom at the Heart of Its Next Chapter
Vodacom has raised its medium-term growth ambitions less than a month after completing the Vodacom Safaricom acquisition, offering one of…
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News
Safaricom Expands Youth Skills Programme to Prepare Students for Digital Economy
Safaricom has expanded its youth empowerment initiative by equipping students at Kiambu National Polytechnic with practical digital and entrepreneurial skills…
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News
Safaricom’s Esther Waititu Departs After Leading M-PESA’s Platform Expansio
Safaricom Plc Chief Financial Services Officer Esther Waititu will leave the telecommunications company on July 31, bringing to a close…
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News
Why Safaricom Adds Extra Steps to Keep Your M-PESA Account Secure
Asking for your phone number has become routine. So has scanning a QR code, logging into an app or confirming…
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News
Safaricom Hook Circle Equips 5,000 Students With Future-Ready Skills
Safaricom, through its youth platform Safaricom Hook Circle, has hosted a two-day skills and career development programme at Kiambu National…
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TRENDING
Safaricom Secures Affordable Housing Fibre Deal, Starting With Mukuru Project
Safaricom has secured a deal to provide fibre internet connectivity to Kenya’s Affordable Housing Programme, positioning the telco at the…
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News
CAK Rejects Airtel’s Complaint Against Safaricom Over Discounted Calls
The Competition Authority of Kenya (CAK) has dismissed Airtel’s complaint against Safaricom over discounted voice call prices, ruling that the…
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New Appointments
Stanbic Turns to Safaricom’s Michael Mutiga as Banks Look Beyond Traditional Banking Talent
Stanbic Bank Kenya has appointed Safaricom Chief Business Development and Strategy Officer Michael Mutiga as its next Chief Executive Officer,…
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News
Visa and Safaricom Step Up Awareness of M-Pesa GlobalPay Virtual Visa Card
Visa and Safaricom are increasing awareness of the M-Pesa GlobalPay Virtual Visa Card, through football-themed consumer campaigns to demonstrate how…
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News
How Safaricom Is Helping Customers Better Protect Their Personal Data
Every day, millions of Kenyans use their phones to send money through M-PESA, pay bills, access banking services, shop online…
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News
Safaricom’s Bigger Ethiopia Stake Comes With an Important Catch
Safaricom’s Ethiopia stake increased to 54.17% after the company led a fresh capital injection into its Ethiopian subsidiary during the…
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News
Kenyan Court Says DTB and Safaricom Share Liability in SIM Swap Fraud Case
A High Court judgment stemming from a SIM swap fraud case in Kenya has clarified where responsibility lies when failures…
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News
Safaricom’s Executive Share Awards Reflect a Deliberate Choice on Shareholder Capital
When investors read that Safaricom transferred 20.1 million shares worth Sh707.5 million to eligible employees during the year ended March…
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News
Safaricom’s Share Buyback Proposal Reveals a Different Capital Strategy
Safaricom’s proposal to prohibit the use of retained earnings for share buybacks may appear to be a technical amendment to…
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News
Kenya Moves to Control Safaricom’s Future Expansion Beyond Ethiopia
Safaricom’s next international expansion may be decided as much in Nairobi as in the boardroom. Among the governance changes due…
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News
Safaricom AGM Vote Puts Board Changes in Focus
Safaricom shareholders will vote on a sweeping set of governance changes later this month that could formally cement Vodafone Kenya…
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News
CMA Clears Vodafone’s $1.6bn Safaricom Deal
Vodafone Kenya Limited (VKL) has announced that the Capital Markets Authority (CMA) has granted it an exemption from the requirement…
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News
Why Wi-Fi Calling Is Appearing on Some Safaricom Smartphones
Safaricom has explained how Wi-Fi Calling works, offering customers a way to make and receive voice calls over a Wi-Fi…
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News
Safaricom Stake Sale Back on Track After Court of Appeal Ruling
The Court of Appeal has recently suspended High Court orders that had halted the Kenyan government’s planned sale of its…
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News
How My OneApp Fits Into Safaricom’s Bigger Digital Strategy
When Safaricom introduced My OneApp, the conversation centred on replacing separate customer applications with a single platform. Customers immediately noticed…
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News
Safaricom Fixed Internet Share Hits 35.5%, Nears 1M Subscribers
Safaricom has strengthened its leadership in Kenya’s fixed internet market, growing its market share to 35.5 per cent and increasing…
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News
My OneApp’s Latest Updates Suggest Safaricom Is Solving for Access First
On April 16, Safaricom publicly apologised to customers after the rollout of My OneApp left some users struggling to access…
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News
Safaricom Governance Changes Put Future CEO Appointments Under Vodacom Control
The mechanics of corporate control often emerge long after a share purchase agreement is announced. Documents tied to the planned…
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News
My OneApp Now Supports Roaming and Rival Networks as Safaricom Widens Access
Safaricom has widened access to My OneApp by allowing customers to use the platform across rival mobile networks, Wi-Fi connections…
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News
Kenya’s High Court Has Slowed Vodacom’s Push for Safaricom
Kenya’s High Court has temporarily halted the government’s planned sale of a 15 percent stake in Safaricom to Vodacom Group,…
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News
Safaricom Gets 25-Year Operating Approval Under Revised CA Framework
A new long-term operating permit from Kenya’s telecom regulator pushed Safaricom Plc higher into licence spending during the year ended…
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News
Safaricom Hosts Spark Accelerator Demo Day To Support Innovation and Technology
Safaricom has hosted the Spark Accelerator Program Demo Day, with nine startups pitching their businesses to leading investors and venture…
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News
Safaricom Turns to Oil Marketers to Protect Network Operations During Fuel Supply Strain
Fuel availability has become an operational concern for Safaricom Plc as pressure builds within Kenya’s petroleum distribution chain following instability…
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News
Safaricom Puts More Money Into Ethiopia as Its Stake Climbs Past 54%
Safaricom has increased its shareholding in the Ethiopian telecom venture to 54.1 percent after committing additional capital to the operation…
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News
EXCLUSIVE: Safaricom Takes Fibre Internet Into Every Room With New FTTR Service
Safaricom has introduced FTTR (fibre-to-the-room) home broadband in Kenya, expanding fibre connectivity beyond a single router setup to deliver wired-grade…
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News
Court Awards Innovator Sh1.4bn in Safaricom M-Pesa Dispute
A High Court decision has exposed Safaricom to a multibillion-shilling payout after the company lost a copyright case tied to…
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News
Safaricom Ethiopia Total Funding Hits $2.65 Billion as PLC Deepens Stake to 54%
Safaricom Telecommunications Ethiopia closed the financial year ended 31 March 2026 with total funding of $2.65 billion, a 17% increase…
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News
Why Safaricom’s Tech Company Transition Feels Bigger This Year
For years, telecom companies measured themselves through coverage maps, call minutes and subscriber growth. Increasingly, the language coming from large…
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News
Why Ethiopia Matters to Safaricom’s Future
Safaricom used its FY2026 results presentation to frame Ethiopia as a long-duration infrastructure project tied to digital systems, network reach…
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News
How Safaricom’s Infrastructure Powers State Digital Systems
A growing share of Kenya’s public services now runs through systems linked to Safaricom, extending the company’s influence far beyond…
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BUSINESS
Safaricom Group Service Revenue Hits KES 414 Billion
Safaricom grew Group service revenue to KES 414 billion in the year ended 31 March 2026, as strong performance in…
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News
Safaricom Increases Home Fibre Speeds by up to 2.5 Times
Safaricom has announced an upgrade to its Home Fibre offering, increasing internet speeds by up to 2.5 times at no…
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News
M-PESA Processes Sh100 Billion Daily as Safaricom Eyes Deeper Public Sector Push
M-PESA, Safaricom’s flagship mobile money service, now processes roughly Sh100 billion, approximately $800 million, every single day, CEO Peter Ndegwa…
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TRENDING
Safaricom Pushes First Major Update to Stabilize My OneApp
Safaricom has released version 5.1.5 of My OneApp on the Google Play Store, addressing key user complaints in what the…
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News
Safaricom PLC Showcases Business Solutions to Empower SMEs Across Kenya
Safaricom has hosted a Grow with Safaricom Business solutions showcase, bringing together medium-sized enterprises from the education, healthcare, and insurance…
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News
Safaricom Apologises Over My OneApp Rollout, Promises Urgent Fixes
Safaricom PLC has issued a public apology to its customers following a troubled rollout of its new My OneApp platform,…
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BUSINESS
Safaricom Redefines M-Pesa Privacy With Consent-Based Verification
In a significant step toward strengthening digital privacy in Kenya, Safaricom is gradually discontinuing the automatic display of full customer…
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News
Safaricom’s Hold on Kenya’s Telecom Market Loosens at the Edges
Safaricom’s market share in Kenya edged lower by December 2025, with fresh data showing pressure in both mobile money and…
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News
Safaricom Announces Decode 5.0 As Pan-African AI Supergrid Initiative
Safaricom has announced Decode 5.0, formally titled De{c0}de 5.0: The Rise of Africa’s AI Supergrid, outlining a plan to build…
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News
Safaricom Baze Platform Opens Interactive Demo to Showcase Creator Economy Model
At Safaricom Decode 4.0, the company used a live session to demonstrate how the Safaricom Baze platform is structured as…
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News
Safaricom Hosts a Hard Conversation on Creator Monetization in Kenya at Decode 4.0
Creator monetization in Kenya is becoming a central question as artists and digital creators push for systems that match their…
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News
Safaricom Decode Ethics and Representation Panel Focuses on Creator Ownership
At Day 3 of Decode 4.0, the Safaricom Decode ethics and representation panel turned to a central question facing Kenya’s…
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News
Safaricom Lays Out How Kenya’s Creative Economy Is Being Built From the Rails Up
At Day 3 of Decode 4.0, Safaricom, through remarks delivered by Fawzia Ali, outlined a clear direction for its creative…
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News
Safaricom’s Bet on Agentic Wallets in Kenya
At Safaricom Decode 4.0, the discussion around agentic wallets and personalized payments in Kenya moved beyond product demos into the…
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News
Safaricom Daraja Awards Winners Highlight M-PESA API Ecosystem Growth
The Safaricom Daraja Awards winners were announced at the close of Day 2 of Safaricom Decode 4.0, with Safaricom using…
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News
Safaricom’s FinTech 2.0 Buildout Pulls Developers Into the Core
Safaricom PLC has outlined a deeper push into platform infrastructure with its FinTech 2.0 strategy, positioning its systems as a…
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News
Daraja 3.0, Agentic AI, and 5G Gaming: What Safaricom’s Decode 4.0 Means for Kenyan Developers
Twenty-five years ago, Safaricom launched as a telecommunications company. Today, it is something considerably more difficult to define: part infrastructure…
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News
A Shift Is Taking Shape in Safaricom’s APIs and AI Ecosystem as AI Moves Into Production
Safaricom’s APIs and AI ecosystem are emerging as a core layer for developers building financial and digital services, as highlighted…
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News
Safaricom My OneApp Combines M-Pesa and Telecom Services Into a Single Platform
Safaricom PLC has unveiled its Safaricom My OneApp, a consumer-facing platform designed to bring together mobile money and telecom services,…
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TRENDING
Parliament Approves Partial Sale of Safaricom Stake to Vodacom
Kenya’s National Assembly on Tuesday approved the sale of a 15 per cent government stake in Safaricom PLC to South…
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News
At Decode 4.0, Safaricom Moves Its Center of Gravity Toward AI and Retools M-Pesa to Match
Safaricom Group Chief Technology Officer James Maitai officially opened Safaricom Decode 4.0 , declaring this the “Year of AI” for…
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News
Government Pushes Inclusive, Local-Language AI at Safaricom Decode 4.0
The Kenyan government is pushing to make artificial intelligence accessible to all citizens regardless of location or language, with Steve…
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News
Safaricom Decode 4.0 Puts Focus on AI Talent Gap in Kenya
Safaricom hosted the fourth edition of its annual technology summit, Decode 4.0 today, centering on the practical application of artificial…
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TRENDING
Safaricom’s Decode 4.0 “Made of Kenya Edition” Kicks Off March 31
Safaricom’s annual engineering summit, Decode 4.0, kicks off next week. Tagged the “Made of Kenya Edition,” the summit opens its…
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BUSINESS
Safaricom’s M-Pesa Update Masks Phone Numbers and Ends an Era of Open Customer Data
The digital footprints left behind after a simple 500-shilling transfer are about to shrink. Starting Tuesday, 24 March 2026, Safaricom…
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TRENDING
Telecom AI Meets Mobile Money in Safaricom–Indosat Deal
The Safaricom–Indosat partnership brings together two operators that arrived at the digital economy from different directions. Indosat Ooredoo Hutchison (IOH)…
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TRENDING
From Cell on Wheels to Smart Sensors, Safaricom Brings Connectivity to the 2026 Safari Rally
The Safari Rally Kenya has long been associated with the image of raw endurance. Cars pound through volcanic dust. And…
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News
Iladho Galgallo Returns to Marsabit to Encourage Girls in STEM Through Safaricom Mentorship
The road to Marsabit tests a lot of drivers thanks to how long it takes to reach there. It’s dusty,…
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News
Safaricom’s Ziidi Platform Wins Global Fintech Award at MWC 2026
Safaricom’s Ziidi Money Market Fund has won the Best Fintech and Digital Commerce Innovation Award at the Global Mobile Awards…
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News
Safaricom and MTN Ranked Among World’s Top 10 Strongest Telecoms Brands
African telecommunications powerhouses are outperforming global peers in brand resilience and consumer trust, according to the 2026 Telecoms 150 report…
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News
Kenya Cuts Mobile Termination Rates as Safaricom Faces Revenue Dip
In the language of telecom regulation, the phrase sounds bureaucratic. A few cents trimmed from the cost operators charge each…
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TRENDING
Safaricom and NSE Launch Ziidi Trader to Democratize Stock Market Access via M-PESA
Safaricom has partnered with the Nairobi Securities Exchange (NSE) to launch Ziidi Trader. The new platform, embedded directly within the…
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News
Safaricom Moves Deeper Into Investing as Share Trading Arrives on M-Pesa and the Brokerage Model Faces Pressure
Participation in the Nairobi Securities Exchange has for years followed a familiar sequence. An investor chose a broker, opened a…
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News
Ethiopia Gave M-Pesa Users in the Millions but Not the Revenue Safaricom Expected
Safaricom entered Ethiopia with a familiar story in mind. A large population, low formal banking penetration, and a mobile network…
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TRENDING
The TechTrends Podcast | When a Nation Talks: The Safaricom Sale Question
From M-Pesa to mobile data, Safaricom powers how millions of Kenyans live, work, and connect. So when news emerges about…
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Interviews
How Safaricom’s T4D Unit is Engineering Social Change
In the rapidly evolving landscape of African telecommunications, the phrase “Transforming Lives” is often seen on billboards and marketing collateral.…
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TRENDING
Safaricom Ownership Tightens Under Regulatory Watch
The Vodafone Safaricom merger is now formally under review by the East African Community Competition Authority, and the scrutiny reflects…
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News
Safaricom Is Repricing Broadband Around Real Life, Not the Billing Cycle
Safaricom plans to introduce tokenised Wi-Fi with hourly, daily, and weekly access. The move rests on a simple reading of…
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News
A Safaricom Sale, A Nervous Shilling, And A Central Bank Choosing Arithmetic Over Symbolism
Central banks rarely volunteer opinions on how governments should raise money. They police inflation, manage liquidity, and safeguard market confidence.…
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TRENDING
Safaricom Appoints Sylvia Anampiu to Lead Fixed Business
Safaricom has announced the appointment of Sylvia Anampiu as the Director of Fixed Business, signaling a major strategic shift as…
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BUSINESS
Kenyan Regulators Back Government’s Safaricom Stake Sale
Kenyan regulatory heads have formally endorsed the government’s plan to divest a 15% stake in Safaricom PLC to the Vodacom…
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News
36+ Kenyans to Be Awarded LG Smart Electronics in Safaricom’s 25 Year Celebrations
LG Electronics (LG) East Africa and its main distribution partner, Opalnet, have today announced partnering in Safaricom’s Green Box Experience, a…
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News
Safaricom Ethiopia announces aggressive data price hike amid currency volatility
Safaricom Ethiopia has announced a sweeping 44% average increase in mobile data tariffs, marking its most aggressive pricing adjustment since…
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News
Why Ruto Is Personally Backing Safaricom and Ethio Telecom’s Regional Expansion Push
When William Ruto and Abiy Ahmed stood together in Addis Ababa, the moment carried more weight than the polite language…
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News
Safaricom grew into a tech power as its foreign owners learned to step back
Safaricom is often discussed as a stock, a dividend story, or a political proxy. That framing misses what the company…
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COLUMNS
Frankline Okata | How Safaricom is helping enterprises build cyber resilience
Imagine this, It is 7:00 a.m. The operations team walks in, coffee cups in hand, ready to start the day.…
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BUSINESS
Safaricom green bond officially listed on NSE
Safaricom PLC has today officially listed its Green Bond at the Nairobi Securities Exchange (NSE), marking a historic moment for…
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News
Standard Bank injects $138 million into Safaricom Ethiopia to fuel network expansion
Standard Bank, trading as Stanbic Bank in Kenya, has announced a USD 138 million (approximately KES 17.94 billion) financing deal…
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BUSINESS
Safaricom’s Green Bond oversubscribed by 176% as investors pour in KES 41.6 billion
Safaricom has recorded a significant uptake for its first Green Bond issuance, receiving applications totalling KES 41.6 billion, surpassing its…
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News
Safaricom’s slow, determined march toward a technology-first identity
Safaricom spent years defined by mobile connectivity and a financial product that transformed how money moves in Kenya. That foundation…
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BUSINESS
Kenya rules out expatriate leadership for Safaricom in Vodacom deal
The Kenyan government has moved to ensure local control over Safaricom by establishing strict leadership conditions for Vodacom Group as…
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TRENDING
Government Sells 15% Stake in Safaricom to Vodafone for Ksh 245 Billion
The Government of Kenya has offloaded majority control of Safaricom Plc to Vodafone Kenya Limited in a deal valued at…
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