More collaborative efforts required to fight mobile money fraud and cyber crime, says DPP

The Director of Public Prosecution Noordin Haji has called on all stakeholders in financial institutions and banking sector to work together to strengthen the fight against mobile money fraud and cybercrime. Speaking this week during a forum that brought together stakeholders in banking and financial sectors, Haji noted that there was need to fortify governance and law enforcement […]

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Safaricom Introduces ZURI, an AI Chatbot to manage customer queries

Safaricom has introduced an artificial intelligence (AI) Chatbot to manage customers’ queries. Known as Zuri, the chatbot is currently available on Telegram and Facebook Messenger and will enable over 17 million Safaricom mobile data users to perform a wide range of tasks like manage subscription services including viewing subscriptions and unsubscribing from chargeable SMS services. […]

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Safaricom will refund customers All Mobile Data they use this weekend

Safaricom customers will get a refund of all the data they use on Friday 23rd and Saturday 24th November 2018. Through a promotion dubbed “Asante Data Sunday,” Safaricom says Customers will receive the free data bonus on Sunday 25th November 2018 for use the entire day starting midnight to 11:59 PM. According to Charles Kare, […]

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Everything You Need To Know About The Safaricom “Asante Data Sunday” Promotion

As part of its 18th-anniversary campaign, Safaricom has recently been throwing a number of goodies to its customers. The company recently announced a promotion where customers can call for KES. 1 per minute. Customers will similarly benefit from a free 1 GB data bundle and a special KES. 1 per minute call rate during their […]

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You can now Lipa Na M-PESA without showing your message or give out your phone number

Safaricom has now made it possible for M-Pesa customer to pay with Lipa Na M-Pesa without having to show their message or even give out their phone number. The company has announced that it has deployed a faster and more private cashless payments at over 2,500 Lipa Na M-Pesa merchants, a move that is set […]

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Safaricom New Home Fibre Plus Package Now Combines Mobile Data, Calls and Home Insurance

Safaricom has unveiled new Home Fibre packages that will combine mobile voice, mobile data, SMS and Home Fibre as well as home insurance in one package.  Known as Home Fibre Plus, the new packages come at a time consumer preferences are shifting to a single solution that meets all their communication needs both at home […]

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Safaricom takes M-Pesa Global Through A New partnership with Western Union

Safaricom has entered into a partnership with Western Union to launch M-PESA Global, a new service will allow anyone from virtually anywhere in the world to send money to any M-PESA customer in Kenya. In a first of its kind, all M-PESA customers can now send money to almost any individual across the world through […]

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Safaricom opens new retail shop in Eldoret town

Safaricom has opened its new retail outlet in Eldoret town as part of its regional expansion strategy to reach customers in the region. The shop located at Eldocenter Mall, Uganda Road, next to Huduma Center will be the second Safaricom shop in Eldoret town, the 9th in Rift Valley region and the 52nd in the country. “The […]

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Safaricom Neon Kicka 4: Kenya’s Cheapest Android Go Smartphone

Safaricom Neon Kicka 4: In August this year at the GSMA ‘Mobile 360 – Africa’ event held in Kigali. GSMA unveiled its Mobile Economy report for Africa. The report noted that more than half of the population of Sub-Saharan Africa will be connected to mobile service by 2025.  This means there will be 634 million […]

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Safaricom Voice, Data, SMS Cost go up after recent taxes

Kenyans will from today start paying more for Safaricom voice calls and data. Safaricom in a statement sent out yesterday said this was as a result of the increased taxes passed in the Finance Act 2018. With this new review, Safaricom says its headline price for voice calls and data will now increase by 30 cents […]

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Cross-network money transfer between Safaricom and Telkom goes live

Cross-network mobile money transfer between Safaricom and Telkom went live in Kenya on Thursday.  This came as the country’s main telcos come together to roll out mobile money transfer interoperability that commenced in March this year. Yesterday, the operators announced that the service will finally go live for Safaricom and Telkom subscribers adding that mobile […]

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Video: Safaricom Neon Kicka 4 Unboxing

Unboxing the Safaricom Neon Kicka 4. Read more about the specs here. We have a full review coming up in the coming week. Have anything to add to this story? Leave us a comment in the comments section below. In the meantime, follow or subscribe to our newsletter to ensure you don’t miss out on any future updates. 

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Safaricom named UN Global Compact LEAD company

Safaricom has been recognized as a UN Global Compact LEAD company for its ongoing commitment to the United Nations Global Compact and its Ten Principles for responsible business. Announced at UN Headquarters in New York during the UN Global Compact Leaders Summit 2018, Safaricom was identified as being among the highest-engaged participants of the world’s […]

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Safaricom’s Android Go Neon Kicka 4 specs, price and availability

The Safaricom Neon Kicka 4 started going on sale just recently and you have probably seen the ads running on your tv screens. The device is the cheapest Android Go smartphone in the market right now and with it, Safaricom is trying to pull away from people from the feature phone space. Safaricom is selling […]

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Safaricom introduces optional Internet Plus Package for its Home Fiber customers

Safaricom has introduced new packages for its Home Fiber customers. The company is calling it Internet Plus and is describing it as a converged service that will give customers access to Fiber, mobile data, voice minutes and unlimited SMS. Basically, this is an additional service that customers can subscribe to in addition to the existing […]

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Safaricom Data Center attains Tier 3 Design Certification

Safaricom has received Tier III Design Certification from Uptime Institute for the Thika Data Center, thus joining elite data centers in the world to be certified by the leading Data Center Authority. The certification was achieved after a thorough forensic assessment of all aspects of Safaricom Data Center design by Uptime Institute experts’ team. “We […]

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Safaricom announces plans to unveil new data packages

Safaricom has announced plans to unveil new data packages. According to the company, this is in line with its customer needs who have recently been complaining that their data is being depleted too fast. To address these data complains, Safaricom says it will unveil ways of enabling customers to manage their data usage by choosing […]

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M-Pesa puts Safaricom on Fortune Magazine’s 2018 Change the World List of Companies

Safaricom has been recognized in Fortune Magazine’s 2018 Change the World List of Companies for its efforts in tackling society challenges using M-Pesa. According to the magazine, Safaricom — with an estimated market value of $11,339 million (Sh1.13 trillion) — has used its M-PESA platform to impact millions of people’s lives. “It is indeed a […]

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Safaricom opens new retail shop in Busia

Safaricom has today opened a new retail shop in Busia. The new shop is an addition to the retail centers in the Greater Western region. The new Safaricom retail shop in Busia will cater for the high demand of Safaricom services in the region. According to Safaricom, it is expected to serve an estimated 400 […]

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DCI George Kinoti says efforts to fight SIM swap fraud on course

The Director of Criminal Investigations George Kinoti has assured the public that the fight against Sim Swap fraud is on course. The DCI was speaking during a mobile money fraud risk engagement forum, an initiative by Safaricom in partnership with the banking industry. He called upon all Kenyans to avail information that would help identify […]

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mSurvey, Safaricom partner to enable merchants collect customer feedback via Lipa Na M-Pesa

Kenyan SaaS Mobile Consumer Feedback Company mSurvey has announced a new partnership with Safaricom’s M-Pesa. The partnership, announced today, will enable merchants across the country to access customer feedback via Lipa Na M-Pesa through mSurvey’s platform. The company says merchants using this service will be able to obtain actionable customer insights to inform their strategy […]

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Safaricom launches two base stations in Coast, Expands its FTH Connectivity In The Region

Safaricom has launched two base stations in the coastal region and expanded its Fiber-To-Home connectivity in the Coastal region. This brings the number of Safaricom’s base stations in the region to 586 with 80 new stations opened in the last six months. One of the stations, which is situated at Holili in Taita Taveta County […]

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Safaricom’s BLAZE Be Your Own Boss Third Edition Launched

Safaricom launched the third edition of its BLAZE Be Your Own Boss youth engagements, which will this year be held in Mombasa, Kisumu and Machakos counties. Be Your Own Boss (BYOB) will be preceded by a week of on-ground and in-campus activations and followed by a three-day creation camp, where 350 young, passionate BLAZE subscribers […]

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Safaricom hit by major voice and data outage

Safaricom has today morning been hit by a major outage. Most subscribers countrywide have been cut off from internet connectivity in what the mobile operator says is due to a multiple fiber link cuts which has affected critical transmission equipment. The outage has also affected voice and SMS service, especially for users in Coast and […]

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Young Scientists Kenya National Science and Technology Exhibition kicks off at KICC

The inaugural Young Scientists Kenya (YSK) National Science and Technology Exhibition, has kicked off today at the KICC. Over 160 secondary school students are participating in the event, with 92 projects submitted in the country’s first Science and Technology exhibition. Young Scientists Kenya is a unique platform for young people to demonstrate their innovation and […]

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Here are the new M-Pesa transaction charges effective July 1st 2018

You will now have to dig deeper into your pockets starting today, July 1 when sending money via M-Pesa. Safaricom has announced new charges for the money transfer service, of course, this comes after Treasury CS Henry Rotich during his budget reading announced that customers would now be charged 12 percent up from 10 percent of […]

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Alipay and WeChat Pay expanding to Kenya. What does this mean for M-Pesa?

China’s biggest Internet-based mobile messaging platform, WeChat has been planning to go international for a long time now. In fact, in 2013 it launched its operations in South Africa and later on in Nigeria. Reports had indicated that its next target market would be Kenya as is usually the case with most companies that come […]

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Safaricom’s “Maisha Ni M-PESA Tu” Campaign to reward M-Pesa customers and agents

Safaricom has today unveiled a ten-week loyalty promotion to reward its M-Pesa customers and agents. The promotion, dubbed “ Maisha Ni M-PESA Tu ’’ will see the telecommunication company reward customers every time they send and receive money, transfer money from a bank account to M-PESA and for all Lipa Na M-PESA transactions. The “ Maisha […]

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Browse more for less with Safaricom’s Tunukiwa Internet Offers

Just recently, Safaricom introduced a new data bundle which was actually some good news for people who spend most of their time online like me.  Dubbed Tunukiwa Internet, the offer is probably the best thing to ever happen to mobile data users especially those that are always on the move. Tunukiwa Internet offers you different packages […]

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Safaricom launches Digifarm Depot in Burnt Forest town to bolster agribusiness

Safaricom recently partnered with agricultural supply chain experts iProcure to launch Digifarm Depot, an integrated mobile platform that offers farmers one-stop access to high-quality inputs in Burn Forest town in Uasin Gishu County. The depot targets thousands of farmers in and around the county with high quality seeds, fertilisers, animal feeds and agricultural chemicals. The […]

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Safaricom Foundation Launches New Strategy To Bolster Health, Education And Economic Empowerment

Safaricom Foundation has today launched it’s 2018 -2021 strategy that will focus on three pillars, namely; health, education and economic empowerment. The pillars which are also part of the strategic  development goals of the United Nations with health being pillar no 3, education pillar number 4 and economic empowerment being number 8 on the (SDGs) […]

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Safaricom hits Ksh.55.3 billion in full-year profit as Collymore announces comeback

Safaricom net profit for the year ended March 2018 grew to Ksh.55.3 billion. This is according to the company’s financial year results released today representing a 14.3 percent growth of its full-year after-tax earnings.   During this same period, M-Pesa revenue increased by 14.2 percent to Ksh 62.9 billion while mobile data revenue also grew […]

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Safaricom launches ‘Safaricom Twaweza Live’ campaign

Safaricom has today unveiled a new campaign for its customers and communities around the country. Known as the ‘Safaricom Twaweza Live’ , the campaign will see the company engage with communities across the country through free medical camps, campus takeovers, device offers, talent searches activities, youth mentorship programmes and music concerts. The 7-month long campaign […]

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M-PESA receives GSMA Mobile Money Certification for Operational Excellence

Safaricom’s M-PESA service has successfully passed the GSMA Mobile Money Certification, a global initiative that defines and promotes excellence in the provision of mobile money services. M-PESA becomes one of the first mobile money services to achieve this level of certification, cementing its position as a global leader in mobile money transfer and payments. M-PESA […]

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Cross network mobile money transfer to start next week on Tuesday

Mobile money users in the country will from next week Tuesday be able to send and receive money from across the different networks without extra charge. This follows the completion of the two-month interoperability pilot carried out between Safaricom and Airtel which started in January. In a statement, Safaricom, Airtel, and Telkom say the launch […]

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Safaricom launches ‘’SONGA’’ music streaming app for customers and artists

Safaricom has launched a music streaming app that will allow customers to access over 2 million vernacular, local music and a world class international songs from over 400,000 artists. Dubbed ‘’SONGA’’, and available on Android mobile devices, the service will also give artists additional platform to sell their music. According to Safaricom, the SONGA app […]

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Safaricom Launches custom emoji for its #Twaweza campaign

Safaricom has become the first Twitter account in Kenya to launch custom emoji for its #Twaweza campaign. This, the company says will help it express its personality and encourage more users to join the Twaweza conversation. Safaricom also says the custom emoji reflects its commitment to innovation through which it believes it can transform the […]

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Kenya’s opposition party NASA asks its supporters to boycott Safaricom

Kenya’s opposition party NASA has called on its supporters to boycott Safaricom products and services. The move comes after Raila Odinga, the party leader threatened to call for a boycott of products from corporations the party claims were part of the country’s August 8 poll rigging scheme. According to Suna East Legislator, Junet Mohammed Safaricom […]

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Safaricom CEO Bob Collymore takes prolonged sick leave, Company’s CFO to be in charge.

Safaricom CEO Bob Collymore will be away for a couple of months to receive specialized treatment, the company’s chairman Nicholas Ng’ang’a has announced. According to a statement sent out on Monday during this prolonged sick leave Sateesh Kamath, the current Chief Financial Officer for Safaricom who is also Mr. Collymore’s alternate on the Board, will […]

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Safaricom, CA dismiss NASA claims that the telecommunications operator helped rig August polls.

Telecommunications operator Safaricom has dismissed claims by Kenya’s opposition leader Raila Odinga that it was complicit in manipulating the August 8 presidential elections. Through a statement sent to newsrooms yesterday, Safaricom CEO Bob Collymore termed the allegations made by Raila Odinga and the NASA coalition as factually incorrect and unsupported by any evidence whatsoever that […]

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Breaking: Safaricom Network is down countrywide, calls, data and Mpesa services affected

If you have tried making calls this morning, or even doing any transaction using your Safaricom number chances are you were not able to do so. Well, the Safaricom network! The telecommunications company says there is a slight technical fault with the Network services countrywide. Most Safaricom customers from across the country have reported experiencing […]

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Here is what you need to know about the Safaricom FLEX Bundle

Safaricom has announced a new product targeting users across its wide range of services. Known as FLEX Bundle, the product will allow users to browse, call and SMS easily and conveniently only 1 bundle. So how does it work? FLEX bundle, according to Safaricom will allow customers to use their airtime to buy what the […]

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Why Wechat is a threat to Safaricom’s M-Pesa.

A few days ago I visited Chinese internet finance museum for a blockchain event organized by okcoin, one of Bitcoin’s large players. The 3 giants in Chinese internet: Baidu, Alibaba and Tencent occupied the most entries with their products and their subsidiaries numbering around 20 companies for each(photo below). The event area was in a […]

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Treasury pays KSh7.5B initial installment to Safaricom for security network job

The Kenyan Treasury has paid telecoms operator Safaricom Sh7.5 billion as the initial installment for the 2014 building of a digital security system in Nairobi and Mombasa. The payout is about half of the total Sh14.9 billion that Safaricom expects from the deal it struck with the Government.The contract required Safaricom to install CCTV cameras […]

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Safaricom named 2016 Best Mobile Operator in Africa

Safaricom has been named the ‘African Mobile Operator of the Year’ at the annual CommsMEA Awards for 2016. Safaricom was nominated for the award which is distributed by CommsMEA, a leading Middle Eastern publication that focuses on the telecoms sector. The award recognizes one mobile operator in Africa that has continued to develop, improve and […]

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Twenty social entrepreneurs from across East Africa are set to join the prestigious Acumen East Africa Fellows Program in a partnership between KCB, Safaricom and Acumen.

KCB, Safaricom Join Acumen in Selecting 20 East Africa’s Emerging Social Leaders

Twenty social entrepreneurs from across East Africa are set to join the prestigious Acumen East Africa Fellows Program in a partnership between KCB, Safaricom and Acumen. The pool will be selected from the 50 shortlisted candidates who will present their ideas at a Selection Conference in Nairobi. The program to which KCB Bank and Safaricom […]

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Taxi Chap Chap launches app in Kenya, goes head to head with Uber and Safaricom’s Little cab

Taxi Chap Chap mobile app was officially launched yesterday. The launch came after a successful trialing for the last six month. The Taxi Chap Chap app now goes head to head with Uber and Safaricom’s Little Cabs app which was launched just recently in the market. Taxi Chap Chap Limited says it developed the app […]

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Little Cabs launches USDD short code to target more users.

Safaricom powered Taxi-hailing service Little Cabs will now be accessible to non-smartphone users. Craft Silicon, the organisation behind the cab services has announced the introduction of Unstructured Supplementary Service Data (USSD) hailing option. Through the short code *826# owners of feature mobile phones will also be able to enjoy the benefits of Little cab services. […]

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Safaricom to offer real-time refund for network related call disconnections

Safaricom has unveiled a new set of product that will give customers on its network to control how they use voice, data or value added resources. The products: My Data Manager and My Subscription the company says are designed to enhance customer experience on its network.   ‘’Over the last few years, we have invested […]

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on the Left INTEL East Africa General Manager, Danie Steyn listens as Microsoft’s General Manager for East Africa- Kunle Awosika explains the Microsoft offerings to Mwalimu National Sacco CEO- Robert Shibutse.

Mwalimu Digital Program to provide teachers with computers at low interest loans

Mwalimu National Sacco has launched a new initiative to digitize and improve service delivery in the country’s education sector.  Dubbed ‘’ Mwalimu Digital ’’ the initiative will provide teachers in Kenya with low interest and friendly loans to acquire computers. The Sacco has partnered with Intel Corporation, Microsoft, Lenovo, Total Solutions, Safaricom and smartphone manufacturer […]

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Safaricom Has Launched ”My Safaricom App”, Here’s what you can do with it.

With companies now looking for better and faster ways to interact with customers, Safaricom has today launched a new app that will enable the 7.8 million smartphone users on the network to perform a wide range of operations. Available for Android and Ios users, the My Safaricom App will allow users to purchase of data […]

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Finnish telco companies coming to Kenya to look for partnerships

As the number of mobile network technology in Kenya continues to increase, it is creating room for new international business opportunities in the local telecom industry. Currently, Safaricom and Airtel dominate the market despite the wars on dominance between the two. The competition might however be getting stiffer following the announcement by Connectivity from Finland, […]

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Kenyan Power and Safaricom sign MoU to provide broadband Internet to more Kenyans

Kenya Power, through its subsidiary Kenya Power International has signed Memorandum of Understanding (MoU) with telecom service provider Safaricom to provide broadband Internet to more Kenyans. The MoU, which was signed yesterday sets the stage for the two firms to collaborate to implement a pilot fibre optic project aimed at providing internet to homes via […]

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M-Pesa Records 27.1 pc Global Growth to Million 25 Active Users

25 million active users are now on Vodafone M-Pesa, the company has announced, marking another accelerated growth for the innovative mobile money transfer service. The company says across markets in Africa, Asia and Europe, active customers of M-Pesa increased by 27.1% to 25.3 million in the year ended 31 March 2016. This increase they say […]

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M-Pesa Customers to access their monthly statements via email

Safaricom has announced a new service that allow M-PESA customers to access monthly statements free of charge via email. The service is one of the enhancements made possible to the system following the relocation of the M-PESA servers from Germany to Kenya, which took place last year in April. “Every month an average of 30,000 […]

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Airtel renews M-Pesa agents battle with Safaricom

Airtel Kenya has renewed its battle with Safaricom over the sharing of mobile money agents. Airtel, through its lawyers Mukite Musangi Advocates, has written to Safaricom accusing it of coercing its mobile money transfer agents to remove Airtel branding from their shops and stop offering Airtel Money services failure to which they would have their […]

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Video: Safaricom At 15, a look at its History

Last week, telecommunications company Safaricom celebrated 15 years of being in the Kenyan Market. In a blog post, Safaricom thanked its customers for the 15 years. ”As we celebrate 15 years of transforming lives, we are glad you are a part of this Journey. We appreciate your continued support. Thank you for helping us get […]

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M-Pesa to now indicate recipients’ last name to stop worrying transactions

M-pesa will now indicate recipients last name to stop its users over worrying transactions this is after Safaricom  introduced a new enhancement to M-PESA that will enable customers confirm the name of the intended recipient of funds, before completing an M-PESA transaction. ‘Hakikisha’ which has been under pilot for the last one month will be rolled out […]

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Safaricom opens up M-Pesa platform for Developers

  Safaricom has opened up its M-PESA platform to allow local and international developers to come up with next-generation applications that will work with the most preferred mobile money solution. By availing M-PESA’s Application Programming Interface (API), Safaricom is fulfilling a promise made during the commissioning of the new M-PESA technological platform in April this […]

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Safaricom introduces ”Advantage Plus”, a new post-pay tariff

Safaricom has announced the launch of a new post-pay tariff offering bundled Voice, SMS and Data services. Dubbed “Advantage Plus,” the tariff will be available to all Safaricom customers who may wish to migrate to the monthly post-pay service. “As the market transforms in line with new shifts in customer behavior, our new offering intends […]

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This is what happens to money in your M-Pesa Account when you pass on

So many questions have always been asked on what happens to the money in an M-Pesa account if the account holder passes on Safaricom has now come out clear on what happens to this money. In a blog post posted on its official blog, the mobile operator says funds from a deceased M-Pesa account will […]

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Ericsson signs deal with Safaricom to deploy Wi-Fi technology

Ericsson has signed a multi-year agreement with Kenya`s largest mobile operator Safaricom, to support the upgrade and expansion of its converged mobile network infrastructure in densely-populated areas in the country. Under this agreement, Ericsson will deploy Wi-Fi technology for the first time on the Safaricom network. Safaricom  will also use Ericsson’s microwave transmission products to migrate to an […]

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Safaricom opens new data centre in Kapsoya

Safaricom has opened its first state-of-the-art equipment hub in Eldoret in a move that is aimed at enhancing network quality in the North Rift region. The hub has been set up at Kapsoya in the outskirts of Eldoret Town at a cost of Ksh 200 million. The facility will provide space to house equipment for […]

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Safaricom aims at e-payment billions with M-Pesa cards

Safaricom plans to introduce M-Pesa payment cards that will be used for settling government services and taxes, in yet another move that puts the telco in a head-to-head competition with commercial banks. The M-Pesa debit cards and point of sale (POS) terminals will enable customers to pay for government services, which the State has committed […]

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Gemalto prepaid EMV banking cards extend reach of Vodacom m-pesa mobile wallet in South Africa

 Gemalto, the world leader in digital security, announces the deployment of prepaid EMV banking cards to complement Vodacom’s m-pesa mobile wallet service in South Africa. The card is certified by the major international payment schemes and accepted at any of the 240,000 EMV-compliant payment terminals and over 27,000 ATMs throughout the country, which will significantly […]

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Safaricom subscribers to receive calls for free while roaming in Uganda

Safaricom has discounted roaming rates for roaming calls made in Uganda following the adoption of the One Network Area initiative by the country. This comes a few days after the cut roaming rates for its subscribers in 21 countries. This will see Safaricom subscribers receive calls for free while roaming in Uganda as well as […]

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Safaricom launches the LTE Advanced Safaricom 4G Network in Nairobi

By Nixon Kanali After months of testing in several parts of Nairobi, Safaricom has finally launched the LTE Advanced! Safaricom 4G which the company says will offer peak speeds of up to 100Mbps. The company becomes the first Mobile operator in Sub Saharan Africa to launch 4G technology in partnership with Huawei and Nokia. The […]

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Safaricom’s Lipa Na M-Pesa ranked top In Cashless Transactions

With less than a year after it was introduced, Safaricom’s Lipa Na M-PESA has been ranked as the most preferred method of making payments without money among customers in Kenya.   This is according to a study done by McKinsey, a global management consulting firm. The study found out that nine out of ten payments […]

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Vodacom customers to make cash withdrawals on Umoja Switch ATMs using M-Pesa

  Vodacom Tanzania customers can now withdraw cash from Umoja Switch ATMs using Vodacom’s M-Pesa service. Speaking in Dar es Salaam today when announcing the new development, Vodacom Tanzania Head of Product Development and Marketing, Isack Nchunda, noted that customers can now make use of Umoja Switch ATMs from any part of the country. “M-Pesa […]

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Safaricom and Infinix Mobility launch Alpha Marvel Smartphone in Kenya

Infinix Mobility and Safaricom have  launched a new Smartphone in the Kenyan Market  which will retail at Kshs 29,999 and also come with 500MB worth of data upon purchase. Dubbed as the Alpha Marvel Smartphone, the new phone will be available in all Safaricom retail shops  across the country. Operating on google operating system Android […]

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Tracing the roots of M-PESA

  With 18.2 million customers and currently contributing up to 43% of Kenya’s GDP, M-PESA has been seen as a disruptive innovation that threatens incumbent businesses as well as sparking new businesses and entrepreneurship. This has seen a duo, Nicholas P.Sullivan, a Senior Fellow at the Centre for Emerging Market Enterprises and Tony K. Omwansa, […]

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