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10 more counties including Nairobi sign up for Safaricom’s MyCounty App


Ten more counties have taken up MyCounty App, an all-in-one app experience for all county services that empowers citizens to pay for county government services and engage county leadership seamlessly.

MyCounty App was first launched in Makueni in April this year. Since then, Safaricom has continued collaborating and co-creating with more counties to onboard the additional counties in the last four months.

The counties include Nairobi, Uasin Gishu, Samburu, Bomet, Narok, Kitui, Busia, Kilifi, Elgeyo Marakwet and Kajiado.

“Digitising devolution is a collaborative agenda bringing together the public and private sectors to serve all Kenyans. With guidance from the leadership of various counties, Safaricom is integrating the MyCounty App channels to the various systems,” said Peter Ndegwa, CEO, of Safaricom during the ongoing Devolution Conference in Eldoret.

MyCounty Apps are available on various channels namely Android, iOS, on M-PESA Super App as a Mini App, on USSD and on the Web for desktop/laptop channels.

At the same time, Safaricom signed an MoU with the Council of Governors that highlighted various areas of collaboration including the establishment of IT security and related cyber security guidelines, Own Source revenue, strengthen knowledge management through Maarifa Centre, CSR activities, capacity building among other areas of collaboration.

“This MoU represents more than just a partnership; it symbolises a shared vision for a better tomorrow. By embracing collaboration, we are not just creating pathways for progress but building bridges that will allow us to overcome challenges together.

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