Safaricom’s M-Pesa is currently down

Safaricom’s mobile money platform M-Pesa is down with users nationwide reporting delays.

The service is unavailable on both the M-Pesa app, USSD code and the SIM card tool.

Users have taken to social media platforms to complain about the outage that has seen several services relying on M-Pesa brought to a half.

Safaricom has not issued an official statement yet but a message from the telco notes that the service is undergoing scheduled maintenance.

”M-PESA is undergoing scheduled maintenance,” read a message from Safaricom.

M-Pesa is Safaricom’s largest revenue earner. According to the telco’s results for the last financial year, the company processed 6.4 billion payments through M-PESA.

…to be updated 

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Nixon Kanali

Tech journalist based in Nairobi. I track and report on tech and African startups. Founder and Editor of TechTrends Media. Nixon is also the East African tech editor for Africa Business Communities. Send tips to

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