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Safaricom’s M-Pesa targets remittances to Southeast Asia with new TerraPay partnership


Safaricom has partnered with TerraPay, to enable more than 32 million M-PESA customers to send and receive money to more than 200 million people across Bangladesh and Pakistan.

M-PESA customers can send and receive money to the two countries through the M-PESA Global service under the M-PESA Super App or by dialling *334# and selecting M-PESA Global under the “Send Money” option.

According to Ambar Sur, Founder & CEO of TerraPay, the partnership will provide Safaricom customers with fast and affordable borderless payment options and access to TerraPay’s widespread partner network of 4.5 billion bank accounts and 1.5 billion mobile wallets.

“We believe this breakthrough collaboration with Safaricom will spur the development of mobile financial service operators enabling them to directly scale globally and provide customers with the choice to send payments in a secure, transparent, and swift manner. ” he said.

Commenting on the partnership, Safaricom CEO Peter Ndegwa noted that remittances have become an economic lifeline for thousands of households and businesses in the country, connecting them to opportunities and empowering our customers to transact conveniently and affordably around the world.

”We are therefore delighted to partner with TerraPay to enable anyone in the country to send and receive money to and from more than 200 million people across Bangladesh and Pakistan with M-PESA. This partnership opens up one of the world’s largest remittance markets making Kenyans more globally connected,”  he said.

TerraPay joins a roster of more than 35 partners under the M-PESA Global service which enables customers in Kenya to send and receive money and make and receive payments across more than 170 countries.

In Safaricom’s last financial year to March 2023, more than 917,000 customers used the M-PESA Global service, transacting more than Kshs.418 billion in over 31.8 million transactions. Accordingly, M-PESA processed more than 90% of all remittances into the country.

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Nixon Kanali

Tech journalist based in Nairobi. I track and report on tech and African startups. Founder and Editor of TechTrends Media. Nixon is also the East African tech editor for Africa Business Communities. Send tips to nkanali@techtrendske.co.ke.

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