Safaricom
-
News
Safaricom introduces M-Pesa ‘store number’ for easier verification during cash withdrawals
A common challenge that customers face when making cash withdrawals from M-Pesa agents is entering the wrong agent number from…
Read More » -
News
Safaricom now lets you withdraw your Fuliza balance at M-Pesa agents
Fuliza, the overdraft facility from Kenya’s leading telco Safaricom is one of the most popular digital loans and its ease…
Read More » -
News
Zuku faces angry customers as network glitches mar the weekend
You’ve probably seen the tweets or Facebook posts from Zuku internet customers already complaining about an outage that has left…
Read More » -
BUSINESS
Safaricom Ethiopia goes live in five more cities
Safaricom Ethiopia has switched on its network and services in five more cities. The cities include Hawassa, Assela, Jigjiga, Sodo…
Read More » -
News
Safaricom Goes Even Bigger With Their Fixed Wireless Connectivity in Kenya
Safaricom Fixed Wireless: Remember when Safaricom rolled out home fibre back in 2014? Although the telco was late to the…
Read More » -
News
Safaricom achieved 93% customer SIM Card registration by the 15th October deadline
When the Communications Authority of Kenya (CA) sought to have all SIM Cards registered earlier this year, it was forced…
Read More » -
News
Safaricom PostPay and All-in-One monthly plans consolidated under Go Monthly proposition
Safaricom is merging its PostPay and All-in-One plans into one Go Monthly proposition. The telco says this move will see…
Read More » -
News
Safaricom’s YouTube Shorts Challenge Kicks-Off, KES 60 Million Worth of Prizes up for Grabs
Safaricom in partnership with YouTube has kicked-off a new YouTube Shorts Challenge which will see up to 3 million customers…
Read More » -
News
Hustler Fund: How to apply and everything else you need to know
The Hustler Fund finally went live this week. President William Ruto launched the digital financial initiative on November 30th which…
Read More » -
News
Increased taxation on SIM Cards and phones eat into Safaricom’s half-year profits
In the Finance Act 2022, the government of Kenya imposed a 10% excise duty on the importation of cellular phones…
Read More » -
News
Safaricom M-PESA Go for juniors explained
M-Pesa Go: A number of banks in Kenya offer what they call special kids savings accounts that enable young children…
Read More » -
News
Safaricom Bonga Points will now have an expiry date from January 2023
Starting January 1st, 2023, Safaricom’s loyalty program popularly known as Bonga Points will be expiring if not used up, in…
Read More » -
News
![[24Bit Podcast] What is Safaricom 5G WiFi for Home and Businesses?](https://techtrendske.co.ke/wp-content/uploads/2022/11/Safaricom-5G-Network--390x220.webp)
[24Bit Podcast] What is Safaricom 5G WiFi for Home and Businesses?
Safaricom went commercial with 5G in Kenya a couple of weeks ago officially becoming the first operator in East Africa…
Read More » -
News
Safaricom plans to introduce mobile numbers for juniors, allow them save on M-Pesa
Safaricom has been contemplating the idea of mobile numbers for juniors for a while, and the idea is seemingly taking…
Read More » -
News
New Mobile Termination Rates affected Safaricom’s half-year results
In August this year, the Communication Authority (CA) introduced new Fixed and Mobile Termination Rates (FTR and MTR). These are…
Read More » -
News
You Can Now Purchase LG Products in Kenya Using Your Safaricom Bonga Points
LG Electronics has partnered with Safaricom to offer customers access to home electronics and appliances at a discounted price of…
Read More » -
News
Safaricom now offering Boomplay customers dedicated music streaming bundles
Safaricom has announced a new partnership with music streaming platform Boomplay to avail the service to its customers via affordable daily,…
Read More » -
News
Safaricom launches Daima for customers who want to keep their dormant lines active
Safaricom has introduced Daima, a service that will enable customers to keep their dormant lines in service even when they…
Read More » -
News
Safaricom officially goes commercial with 5G in Kenya
Safaricom 5G: A couple of weeks ago I did a piece on how 5G deployment across Africa has been very…
Read More » -
BUSINESS
Safaricom Rallies Kenyan CEOs to Commit to UN Global Compact Coalition
Safaricom’s CEO Peter Ndegwa on Tuesday mobilised his Kenyan counterparts to join the Africa Business Leaders Coalition (ABLC). The telco…
Read More » -
News
Safaricom and Faiba lead with fastest internet speeds in the country, report
A report by Ookla, a research firm that tracks internet speeds across the world has revealed that Safaricom and Faiba…
Read More » -
News
Safaricom officially goes live in Ethiopia
About 16 months after winning a telecom license to operate in Ethiopia, Safaricom has today finally gone live in the…
Read More » -
News
Safaricom, NCBA back President Ruto’s push to delist loan defaulters from CRB list
Safaricom, NCBA bank and other partners have agreed to back the government’s plan to delist Kenyans who are negatively listed…
Read More » -
BUSINESS
Fuliza restructured, here is everything you need to know
Kenya’s leading telco Safaricom, NCBA and KCB Bank Kenya have announced a restructuring of the popular Fuliza overdraft facility. Fuliza…
Read More » -
News
Safaricom has the third fastest internet speeds in Africa, report
Speedtest Intelligence report by Ookla has ranked Safaricom 3rd among African countries with the fastest internet speeds, just behind South…
Read More » -
News
Safaricom, NCPWD Link Persons with Disabilities with Job Opportunities Through Online Portal
Safaricom has partnered with the National Council of Persons with Disabilities (NCPWD) to connect persons with disabilities with job opportunities…
Read More » -
News
Register your sim card before October 15th to avoid getting disconnected
At the beginning of the year, the Communications Authority (CA) reinforced its push to have mobile users register their sim…
Read More » -
News
Safaricom Ethiopia pilots its services in Dire Dawa ahead of national launch
After announcing plans to launch commercial operations in Ethiopia within the year, Safaricom has now started large-scale customer pilot of…
Read More » -
News
![[24Bit Podcast] A discussion on 5G Networks and what Kenyans can expect!](https://techtrendske.co.ke/wp-content/uploads/2021/04/24bit_podcast_on_Safaricom_5G-390x220.jpg)
Just how slow is 5G adoption in Africa?
5G deployment across Africa has been very slow despite telecom operators around the world having rolled out the network since…
Read More » -
News
AT&T Senior Director Cynthia Karuri-Kropac joins Safaricom as new enterprise manager
Safaricom on Wednesday announced the appointment of Cynthia Karuri-Kropac as its Chief Enterprise Business Officer effective 1st September 2022. Cynthia…
Read More » -
News
Safaricom is Closing its Outlet at Two Rivers Mall from August 31st
Safaricom has announced it will be permanently closing down its retail shop at Two Rivers Mall effective 31 August 2022.…
Read More » -
News
You can now pre-order the Samsung Galaxy Z Fold 4 and Galaxy Z Flip 4 from Masoko
Samsung has opened pre-orders for the Galaxy Z Fold 4 and Galaxy Z Flip p4 in Kenya. The new foldables…
Read More » -
News
Nokia and Safaricom complete Africa’s first Fixed Wireless Access 5G slicing trial
Nokia today announced that it has successfully piloted its 4G and 5G Fixed Wireless Access (FWA) network slicing with mobile operator, Safaricom…
Read More » -
News
How High 4G/3G Penetration Influenced Elections in Kenya
The just-concluded general elections in Kenya presented the country with yet another opportunity to showcase its progress in the uptake…
Read More » -
News
![Communications Authority Director General Ezra Chiloba [Photo:Courtesy]](https://techtrendske.co.ke/wp-content/uploads/2022/08/Ezrah-Chilba_Communications-Authority.jpg)
Telcos to refund airtime to users in case of network outages
The Communications Authority (CA) has issued new guidelines requiring telecommunication companies to give credit rebates to customers in case of…
Read More » -
News
Kenyans to pay cheaper for calls across mobile networks starting this month
Mobile operators in Kenya have agreed to cut the cost of calls between them from Sh0.99 per minute to Sh0.58…
Read More » -
TRENDING
#KenyaDecides: What role are Mobile Network Operators playing during the elections?
Kenya goes to elections on August 9th to elect new leaders from the county to the National level. A key…
Read More » -
BUSINESS
Local telcos settle for Ksh.0.58 Mobile and Fixed Termination Rates
The Communications Authority has announced new Mobile and Fixed Termination Rates for local telcos. In December last year, CA cut…
Read More » -
News
Safaricom’s Tuinuane Campaign To Foster Optimism Among Kenyans
Kenyan’s leading telco Safaricom has unveiled a Tuinuane, a campaign that aims to foster optimism, brotherhood and confidence in the…
Read More » -
News
Airtel Kenya buys additional spectrum to boost its 4G network
Kenya’s second largest mobile services provider Airtel has purchased additional spectrum from the Communication Authority to boost its 4G network.…
Read More » -
News
Safaricom intends to build most of its technology in-house
Kenya’s leading telco Safaricom has revealed that it intends to ensure a huge percentage of the technology it uses is…
Read More » -
News
Safaricom Engineering Summit brings together a community of Kenyan engineers
Safaricom recently hosted a two-day engineering summit forum for industry and other related stakeholders to showcase new technology and emerging…
Read More » -
News
M-Pesa Pay Bill Numbers now accept Airtel and Telkom mobile money payments
Telkom and Airtel customers in Kenya will now be able to now make direct mobile money payments to an M-PESA…
Read More » -
24BIt
[24Bit Podcast] Our Experiences Using The New M-Pesa VISA Virtual Card
Listen in on Emmanuel Chenze, Dickson Otieno and Nick Kanali as we discuss our personal experiences with the recently launched…
Read More » -
News
Safaricom’s Consumer Business Officer Sylvia Mulinge is leaving the telco
Safaricom’s Chief Consumer Business Officer, Sylvia Mulinge is leaving the company. According to a statement from the telco, Sylvia will…
Read More » -
News
Showmax slashes subscriptions paid for via M-PESA, starting at Ksh 299
Showmax has announced revamped prices of its mobile subscriptions bought and paid for via M-PESA. This will see customers enjoy…
Read More » -
News
Safaricom Customers To Enjoy 100% Bonus Data In Revamped Nyakua Data Bonus Campaign
Safaricom has today announced the return of Nyakua 100% Data Bonus, a campaign which was unveiled earlier this year for…
Read More » -
24BIt
[24Bit Podcast] What is the new M-Pesa VISA Virtual Card, and how can you use it?
In this episode, we discuss Safaricom’s latest Globalpay initiative where they’ve partnered with VISA to launch a Virtual CARD tied…
Read More » -
News
We’re not killing the reverse call feature, Safaricom CEO says
Safaricom CEO Peter Ndegwa has refuted claims that the telco is planning to kill its reverse call service. The CEO…
Read More » -
News
Safaricom and Visa roll out virtual card for global payments via M-Pesa
Kenya’s leading telco Safaricom and payments leader Visa on Thursday launched a virtual payment card to enable users to make…
Read More » -
News
This new feature will protect Safaricom customers from unauthorized sim swap
Over the last couple of weeks, there have been overwhelming reports of Kenyans getting their SIM cards illegally swapped, leading…
Read More » -
News
Kris Senanu leaves Safaricom
Safaricom’s Chief Enterprise Business Officer Kris Senanu has left the company. According to a statement from the telco, Kris’ last working…
Read More » -
24BIt
[24Bit Podcast] Dissecting Safaricom’s Cloud Offerings
In March this year, Safaricom announced that it is expanding its enterprise business unit to offer cloud computing, cyber security…
Read More » -
BUSINESS
Safaricom to launch commercial operations in Ethiopia this year
Safaricom is set to launch commercial operations in Ethiopia within the year. Safaricom CEO Peter Ndegwa confirmed this while releasing…
Read More » -
BUSINESS
Safaricom’s M-Pesa revenue hit Ksh 107.69 Billion
Safaricom M-Pesa revenue grew by 30.3% to hit Ksh. 107.69 Billion. This is according to the telco’s Full Year 2021/2022…
Read More » -
BUSINESS
Safaricom to hide customer identity on Lipa Na M-Pesa
Safaricom is adopting a new model for its Lipa Na M-Pesa platform aimed at curbing leakage of personal information. Effective…
Read More » -
News
Safaricom’s Chief of Special Projects Retires After 17 Years
Safaricom’s long-serving Chief of Special Projects Joe Ogutu is set to retire after serving the company for 17 years. Ogutu,…
Read More » -
News
Safaricom to launch M-pesa in Ethiopia after new law changes
There is a wave of transformation sweeping across the telecommunications sector in Ethiopia. It started with reforms effected by Prime…
Read More » -
News
Safaricom Partners with Zeraki Learning for Digital Learning Platform
Safaricom has partnered with Zeraki Learning to enable secondary school learners to access affordable education services from well trained teachers…
Read More » -
News
Why are African Governments Asking you to Re-Register your Sim Card?
Until last week, The Communication Authority( CA), had maintained that the April 15th SIM card registration deadline will not be…
Read More » -
News
Telkom and Airtel users can now pay for goods and services using Safaricom’s Till number
Airtel and Telkom users will from today be able to pay for goods and services using Safaricom’s Till number. Telkom,…
Read More » -
BUSINESS
Safaricom and Gulf African Bank launch Shari’ah-compliant mobile financing solution
Safaricom has partnered with Gulf African Bank to launch Halal Pesa, the first Sharia-compliant mobile and digital financial product. The…
Read More » -
News
Safaricom revamps its data plans, to offer 100% more data at no extra cost
Safaricom has today made some adjustments to its data plans. With the new changes, customers are set to enjoy up…
Read More » -
BUSINESS
Safaricom expands its enterprise business to offer cloud, cyber security and IoT solutions
Kenya’s leading telco Safaricom is expanding its enterprise business unit to offer cloud computing, cyber security and internet of things…
Read More » -
BUSINESS
Safaricom’s Mobile Money Service M-Pesa Crosses 30 Million Monthly Active Customers in Kenya
Safaricom’s mobile money service M-Pesa has crossed 30 million customers using the service every month in Kenya. The milestone comes…
Read More » -
24BIt
![[24Bit Podcast] International Women's Day: A chat with women in tech at Safaricom](https://techtrendske.co.ke/wp-content/uploads/2022/03/women-in-tech-safaricom-390x220.jpg)
[24Bit Podcast] International Women’s Day: A chat with women in tech at Safaricom
To celebrate International Women’s Day 2022, we sat down with 4 women working a Safaricom PLC for this episode of…
Read More » -
BUSINESS
M-PESA turns 15, processes more than 61 million transactions a day
Safaricom’s mobile money platform M-Pesa turns 15 today. The service which has been ranked as Africa’s largest fintech processes more…
Read More » -
News
How to opt-out of Safaricom’s Nyakua Bonus Flash SMS service
On Saturday I sent out a tweet expressing my frustration on how annoying the new Safaricom Nyakua Bonus Flash SMS…
Read More » -
News
Safaricom’s Diversity and Inclusion initiatives recognized at Zero Project Awards
Kenya’s leading telco Safaricom has been named among the recipients of the 2022 Zero Project Award. The award recognizes innovative…
Read More » -
News
Safaricom’s M-PESA Super App Scoops Global Award at MWC
Safaricom has won a prestigious Global Mobile Award (GLOMO) for the M-PESA Super App at the ongoing Mobile World Congress…
Read More » -
CLOUD
Safaricom selects VMware as its Cloud Platform partner in Ethiopia
Safaricom Ethiopia has selected multi-cloud services provider VMware as its Telco Cloud Platform partner. The announcement was made at the…
Read More » -
News
Safaricom to Pilot Smart Vehicle Tracking System
In October last year, we did an interesting podcast on The Internet of Things (IoT), a topic we believe affects…
Read More » -
News
Showmax is now offering Safaricom customers two months of streaming for the price of one
Video streaming platform Showmax today announced a new partnership with Kenya’s leading telco Safaricom. The partnership will see Showmax offer…
Read More » -
BUSINESS
More than 5 million customers are now using the M-PESA Super App
Safaricom’s M-PESA super app now has over 5 million customers. Launched in June last year, the app brings front-end insights…
Read More » -
BUSINESS
Safaricom opposes CA’s move to slash mobile call rates
Kenya’s leading telco Safaricom has filed a case with the Communications and Multi-media appeals tribunal opposing the recent move by…
Read More » -
BUSINESS
Safaricom Rewards Winners of Biashara Ni M-PESA Promotion
Safaricom has today rewarded 72 M-PESA business owners with pick-ups and tuk-tuks as part of the ongoing Biashara Ni M-PESA…
Read More » -
News
Safaricom’s digital content platform Baze now includes music streaming
Safaricom has expanded its recently launched digital content platform Baze to include music. Customers will now be able to enjoy…
Read More » -
News
Select TECNO and itel Smartphones added to Safaricom’s Lipa Mdogo Mdogo smartphone financing plan
At the launch of its Mwelekeo Ni Internet campaign in November, Kenya’s leading telco Safaricom said it will be adding…
Read More » -
BUSINESS
Safaricom To Facilitate Free Government Funds Transfers To 360,000 Drought-Hit Households
Safaricom has partnered with the government to facilitate mobile money transfer to drought-stricken households in 23 Arid and Semi-Arid Land…
Read More » -
News
[Deal] Galaxy Z Fold3 and Galaxy Z Flip3 get massive price cuts this Safaricom Open Day
Samsung Galaxy Z Fold3 and Galaxy Z Flip3 have received a massive price cut in Kenya at the ongoing Safaricom…
Read More » -
News
[Updated] Safaricom Lipa Mdogo Mdogo Flexible 4G Smartphone Financing Plan Explained
Safaricom launched its much-awaited flexible smartphone financing plan in July last year. The campaign, precisely known as Lipa Mdogo Mdogo,…
Read More » -
Blockchain
Everything You Need To Know About Safaricom’s New Mwelekeo Ni Internet Campaign
Kenya’s leading telco Safaricom recently unveiled a new campaign dubbed Mwelekeo Ni Internet. The campaign will see the service provider…
Read More » -
BUSINESS
Safaricom launches new promotion for its M-Pesa business users
Safaricom has today launched a promotion that will reward business owners on its Lipa Na M-PESA and Pochi La Biashara…
Read More » -
BUSINESS
M-Pesa services to be temporarily unavailable from Saturday midnight
Kenya’s leading telco Safaricom has announced that all M-Pesa services will be unavailable from Saturday 6th November 2021, starting from…
Read More » -
News
Safaricom’s Chief Corporate Affairs Officer Steve Chege joins Vodacom Group
Safaricom’s Chief Corporate Affairs Officer Stephen Chege is joining Vodacom Group. According to a statement by Safaricom, Steve will be…
Read More » -
News
[This Week in Tech] Wapi Pay founders step down from their roles
This has been quite an interesting week in tech in Africa. We covered a number of great announcements here at…
Read More » -
News
Safaricom had the highest internet Speed Score in Kenya in Q3 2021, report
Kenya’s leading telco Safaricom had the highest internet speeds among top providers in Kenya in Q3 2021. This is according…
Read More » -
News
Safaricom Recognized for Net Zero Efforts in the East African Climate Action awards
Kenya’s leading telco Safaricom has received an honorary recognition from the IGAD Climate Prediction and Applications Centre (ICPAC) East African…
Read More » -
BUSINESS
[Updated] Safaricom 5G: Speeds, Availability, Supported Phones, Coverage
Safaricom did 5G tests in the country in 2020. The telco planned to launch the next generation of mobile networks…
Read More » -
News
Safaricom Among Companies Named in UN Global Compact LEAD List
Kenya’s leading telco Safaricom was on Tuesday named among the global firms in the Global Compact LEAD participants list. The…
Read More » -
News
Vodafone Group, ITU launch initiative to connect 3.4BN with smartphones by 2030
Vodafone Group and ITU, the United Nations specialized agency for information and communication technologies, have today launched a new initiative…
Read More » -
News
NCPB partners with Safaricom’s integrated mobile platform DigiFarm to enable farmers access post-harvest services
The National Cereals and Produce Board (NCPB) has signed an MoU with Safaricom’s DigiFarm Kenya to facilitate small-scale farmers in…
Read More » -
BUSINESS
M-PESA is now Africa’s Largest Fintech, Hits 50 Million Active Customers
Safaricom’s mobile money platform M-Pesa has reached 50 million monthly active customers in Africa, making it the continent’s largest fintech.…
Read More » -
News
Safaricom to roll out 5G to smartphone customers in coming weeks
Safaricom 5G: In July this year, Ericsson released a new report on the state of 5G in Sub-Saharan Africa. The…
Read More » -
BUSINESS
Safaricom Ethiopia launches staff recruitment drive ahead of launch
Safaricom Telecommunications Ethiopia PLC on Friday launched a countrywide staff recruitment drive ahead of its commercial launch. The telco also…
Read More » -
News
Nokia, Safaricom and UNICEF connect more primary schools to the Internet across Kenya
Nokia has come together with multiple stakeholders, including Safaricom, UNICEF and the Kenyan Ministries of Education and ICT, to connect…
Read More » -
BUSINESS
Kenyans can now invest in NSE using their Safaricom bonga points
Safaricom has today announced a new partnership with the Nairobi Securities Exchange (NSE)to enable Kenyans to invest in stocks using…
Read More » -
News
Safaricom increases Skiza artists earnings by 33%
Safaricom on Monday announced an increase in Skiza revenue share for artists and content creators by 33%. Following the move, more…
Read More » -
News
GPE Appoints Anwar Soussa To Lead Safaricom-Led Consortium Operations in Ethiopia
The Global Partnership for Ethiopia (GPE) on Monday appointed Mr. Anwar Soussa as the Managing Director (MD) of the Operating…
Read More » -
News
More than 1.3 million customers already using the new M-PESA Super App
More than 1.3 million customers have downloaded the new M-PESA Super App since it was introduced in December last year.…
Read More » -
News
Safaricom’s M-PESA Super App is Now Official
Safaricom has today officially launched “its M-PESA Super App for customers and its M-PESA for Business App. The app has…
Read More »