Safaricom
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News
Safaricom Ethiopia pilots its services in Dire Dawa ahead of national launch
After announcing plans to launch commercial operations in Ethiopia within the year, Safaricom has now started large-scale customer pilot of…
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News
Just how slow is 5G adoption in Africa?
5G deployment across Africa has been very slow despite telecom operators around the world having rolled out the network since…
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News
AT&T Senior Director Cynthia Karuri-Kropac joins Safaricom as new enterprise manager
Safaricom on Wednesday announced the appointment of Cynthia Karuri-Kropac as its Chief Enterprise Business Officer effective 1st September 2022. Cynthia…
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News
Safaricom is Closing its Outlet at Two Rivers Mall from August 31st
Safaricom has announced it will be permanently closing down its retail shop at Two Rivers Mall effective 31 August 2022.…
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News
You can now pre-order the Samsung Galaxy Z Fold 4 and Galaxy Z Flip 4 from Masoko
Samsung has opened pre-orders for the Galaxy Z Fold 4 and Galaxy Z Flip p4 in Kenya. The new foldables…
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News
Nokia and Safaricom complete Africa’s first Fixed Wireless Access 5G slicing trial
Nokia today announced that it has successfully piloted its 4G and 5G Fixed Wireless Access (FWA) network slicing with mobile operator, Safaricom…
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TRENDING
#KenyaDecides: What role are Mobile Network Operators playing during the elections?
Kenya goes to elections on August 9th to elect new leaders from the county to the National level. A key…
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News
Safaricom’s Tuinuane Campaign To Foster Optimism Among Kenyans
Kenyan’s leading telco Safaricom has unveiled a Tuinuane, a campaign that aims to foster optimism, brotherhood and confidence in the…
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News
Airtel Kenya buys additional spectrum to boost its 4G network
Kenya’s second largest mobile services provider Airtel has purchased additional spectrum from the Communication Authority to boost its 4G network.…
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News
Safaricom intends to build most of its technology in-house
Kenya’s leading telco Safaricom has revealed that it intends to ensure a huge percentage of the technology it uses is…
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News
Safaricom Engineering Summit brings together a community of Kenyan engineers
Safaricom recently hosted a two-day engineering summit forum for industry and other related stakeholders to showcase new technology and emerging…
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News
M-Pesa Pay Bill Numbers now accept Airtel and Telkom mobile money payments
Telkom and Airtel customers in Kenya will now be able to now make direct mobile money payments to an M-PESA…
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24BIt
[24Bit Podcast] Our Experiences Using The New M-Pesa VISA Virtual Card
Listen in on Emmanuel Chenze, Dickson Otieno and Nick Kanali as we discuss our personal experiences with the recently launched…
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News
Safaricom’s Consumer Business Officer Sylvia Mulinge is leaving the telco
Safaricom’s Chief Consumer Business Officer, Sylvia Mulinge is leaving the company. According to a statement from the telco, Sylvia will…
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News
Showmax slashes subscriptions paid for via M-PESA, starting at Ksh 299
Showmax has announced revamped prices of its mobile subscriptions bought and paid for via M-PESA. This will see customers enjoy…
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News
Safaricom Customers To Enjoy 100% Bonus Data In Revamped Nyakua Data Bonus Campaign
Safaricom has today announced the return of Nyakua 100% Data Bonus, a campaign which was unveiled earlier this year for…
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24BIt
[24Bit Podcast] What is the new M-Pesa VISA Virtual Card, and how can you use it?
In this episode, we discuss Safaricom’s latest Globalpay initiative where they’ve partnered with VISA to launch a Virtual CARD tied…
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News
We’re not killing the reverse call feature, Safaricom CEO says
Safaricom CEO Peter Ndegwa has refuted claims that the telco is planning to kill its reverse call service. The CEO…
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News
Safaricom and Visa roll out virtual card for global payments via M-Pesa
Kenya’s leading telco Safaricom and payments leader Visa on Thursday launched a virtual payment card to enable users to make…
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News
This new feature will protect Safaricom customers from unauthorized sim swap
Over the last couple of weeks, there have been overwhelming reports of Kenyans getting their SIM cards illegally swapped, leading…
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News
Kris Senanu leaves Safaricom
Safaricom’s Chief Enterprise Business Officer Kris Senanu has left the company. According to a statement from the telco, Kris’ last working…
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24BIt
[24Bit Podcast] Dissecting Safaricom’s Cloud Offerings
In March this year, Safaricom announced that it is expanding its enterprise business unit to offer cloud computing, cyber security…
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BUSINESS
Safaricom to launch commercial operations in Ethiopia this year
Safaricom is set to launch commercial operations in Ethiopia within the year. Safaricom CEO Peter Ndegwa confirmed this while releasing…
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BUSINESS
Safaricom’s M-Pesa revenue hit Ksh 107.69 Billion
Safaricom M-Pesa revenue grew by 30.3% to hit Ksh. 107.69 Billion. This is according to the telco’s Full Year 2021/2022…
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BUSINESS
Safaricom to hide customer identity on Lipa Na M-Pesa
Safaricom is adopting a new model for its Lipa Na M-Pesa platform aimed at curbing leakage of personal information. Effective…
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News
Safaricom’s Chief of Special Projects Retires After 17 Years
Safaricom’s long-serving Chief of Special Projects Joe Ogutu is set to retire after serving the company for 17 years. Ogutu,…
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News
Safaricom to launch M-pesa in Ethiopia after new law changes
There is a wave of transformation sweeping across the telecommunications sector in Ethiopia. It started with reforms effected by Prime…
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News
Safaricom Partners with Zeraki Learning for Digital Learning Platform
Safaricom has partnered with Zeraki Learning to enable secondary school learners to access affordable education services from well trained teachers…
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News
Telkom and Airtel users can now pay for goods and services using Safaricom’s Till number
Airtel and Telkom users will from today be able to pay for goods and services using Safaricom’s Till number. Telkom,…
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BUSINESS
Safaricom and Gulf African Bank launch Shari’ah-compliant mobile financing solution
Safaricom has partnered with Gulf African Bank to launch Halal Pesa, the first Sharia-compliant mobile and digital financial product. The…
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News
Safaricom revamps its data plans, to offer 100% more data at no extra cost
Safaricom has today made some adjustments to its data plans. With the new changes, customers are set to enjoy up…
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BUSINESS
Safaricom expands its enterprise business to offer cloud, cyber security and IoT solutions
Kenya’s leading telco Safaricom is expanding its enterprise business unit to offer cloud computing, cyber security and internet of things…
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BUSINESS
Safaricom’s Mobile Money Service M-Pesa Crosses 30 Million Monthly Active Customers in Kenya
Safaricom’s mobile money service M-Pesa has crossed 30 million customers using the service every month in Kenya. The milestone comes…
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24BIt
[24Bit Podcast] International Women’s Day: A chat with women in tech at Safaricom
To celebrate International Women’s Day 2022, we sat down with 4 women working a Safaricom PLC for this episode of…
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BUSINESS
M-PESA turns 15, processes more than 61 million transactions a day
Safaricom’s mobile money platform M-Pesa turns 15 today. The service which has been ranked as Africa’s largest fintech processes more…
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News
How to opt-out of Safaricom’s Nyakua Bonus Flash SMS service
On Saturday I sent out a tweet expressing my frustration on how annoying the new Safaricom Nyakua Bonus Flash SMS…
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News
Safaricom’s Diversity and Inclusion initiatives recognized at Zero Project Awards
Kenya’s leading telco Safaricom has been named among the recipients of the 2022 Zero Project Award. The award recognizes innovative…
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News
Safaricom’s M-PESA Super App Scoops Global Award at MWC
Safaricom has won a prestigious Global Mobile Award (GLOMO) for the M-PESA Super App at the ongoing Mobile World Congress…
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CLOUD
Safaricom selects VMware as its Cloud Platform partner in Ethiopia
Safaricom Ethiopia has selected multi-cloud services provider VMware as its Telco Cloud Platform partner. The announcement was made at the…
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News
Safaricom to Pilot Smart Vehicle Tracking System
In October last year, we did an interesting podcast on The Internet of Things (IoT), a topic we believe affects…
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News
Showmax is now offering Safaricom customers two months of streaming for the price of one
Video streaming platform Showmax today announced a new partnership with Kenya’s leading telco Safaricom. The partnership will see Showmax offer…
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BUSINESS
More than 5 million customers are now using the M-PESA Super App
Safaricom’s M-PESA super app now has over 5 million customers. Launched in June last year, the app brings front-end insights…
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BUSINESS
Safaricom Rewards Winners of Biashara Ni M-PESA Promotion
Safaricom has today rewarded 72 M-PESA business owners with pick-ups and tuk-tuks as part of the ongoing Biashara Ni M-PESA…
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News
Safaricom’s digital content platform Baze now includes music streaming
Safaricom has expanded its recently launched digital content platform Baze to include music. Customers will now be able to enjoy…
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News
Select TECNO and itel Smartphones added to Safaricom’s Lipa Mdogo Mdogo smartphone financing plan
At the launch of its Mwelekeo Ni Internet campaign in November, Kenya’s leading telco Safaricom said it will be adding…
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BUSINESS
Safaricom To Facilitate Free Government Funds Transfers To 360,000 Drought-Hit Households
Safaricom has partnered with the government to facilitate mobile money transfer to drought-stricken households in 23 Arid and Semi-Arid Land…
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News
[Deal] Galaxy Z Fold3 and Galaxy Z Flip3 get massive price cuts this Safaricom Open Day
Samsung Galaxy Z Fold3 and Galaxy Z Flip3 have received a massive price cut in Kenya at the ongoing Safaricom…
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News
[Updated] Safaricom Lipa Mdogo Mdogo Flexible 4G Smartphone Financing Plan Explained
Safaricom launched its much-awaited flexible smartphone financing plan in July last year. The campaign, precisely known as Lipa Mdogo Mdogo,…
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Blockchain
Everything You Need To Know About Safaricom’s New Mwelekeo Ni Internet Campaign
Kenya’s leading telco Safaricom recently unveiled a new campaign dubbed Mwelekeo Ni Internet. The campaign will see the service provider…
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BUSINESS
Safaricom launches new promotion for its M-Pesa business users
Safaricom has today launched a promotion that will reward business owners on its Lipa Na M-PESA and Pochi La Biashara…
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BUSINESS
M-Pesa services to be temporarily unavailable from Saturday midnight
Kenya’s leading telco Safaricom has announced that all M-Pesa services will be unavailable from Saturday 6th November 2021, starting from…
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News
Safaricom’s Chief Corporate Affairs Officer Steve Chege joins Vodacom Group
Safaricom’s Chief Corporate Affairs Officer Stephen Chege is joining Vodacom Group. According to a statement by Safaricom, Steve will be…
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News
[This Week in Tech] Wapi Pay founders step down from their roles
This has been quite an interesting week in tech in Africa. We covered a number of great announcements here at…
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News
Safaricom had the highest internet Speed Score in Kenya in Q3 2021, report
Kenya’s leading telco Safaricom had the highest internet speeds among top providers in Kenya in Q3 2021. This is according…
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News
Safaricom Recognized for Net Zero Efforts in the East African Climate Action awards
Kenya’s leading telco Safaricom has received an honorary recognition from the IGAD Climate Prediction and Applications Centre (ICPAC) East African…
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BUSINESS
[Updated] Safaricom 5G: Speeds, Availability, Supported Phones, Coverage
Safaricom did 5G tests in the country in 2020. The telco planned to launch the next generation of mobile networks…
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News
Safaricom Among Companies Named in UN Global Compact LEAD List
Kenya’s leading telco Safaricom was on Tuesday named among the global firms in the Global Compact LEAD participants list. The…
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News
Vodafone Group, ITU launch initiative to connect 3.4BN with smartphones by 2030
Vodafone Group and ITU, the United Nations specialized agency for information and communication technologies, have today launched a new initiative…
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News
NCPB partners with Safaricom’s integrated mobile platform DigiFarm to enable farmers access post-harvest services
The National Cereals and Produce Board (NCPB) has signed an MoU with Safaricom’s DigiFarm Kenya to facilitate small-scale farmers in…
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BUSINESS
M-PESA is now Africa’s Largest Fintech, Hits 50 Million Active Customers
Safaricom’s mobile money platform M-Pesa has reached 50 million monthly active customers in Africa, making it the continent’s largest fintech.…
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News
Safaricom to roll out 5G to smartphone customers in coming weeks
Safaricom 5G: In July this year, Ericsson released a new report on the state of 5G in Sub-Saharan Africa. The…
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BUSINESS
Safaricom Ethiopia launches staff recruitment drive ahead of launch
Safaricom Telecommunications Ethiopia PLC on Friday launched a countrywide staff recruitment drive ahead of its commercial launch. The telco also…
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News
Nokia, Safaricom and UNICEF connect more primary schools to the Internet across Kenya
Nokia has come together with multiple stakeholders, including Safaricom, UNICEF and the Kenyan Ministries of Education and ICT, to connect…
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BUSINESS
Kenyans can now invest in NSE using their Safaricom bonga points
Safaricom has today announced a new partnership with the Nairobi Securities Exchange (NSE)to enable Kenyans to invest in stocks using…
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News
Safaricom increases Skiza artists earnings by 33%
Safaricom on Monday announced an increase in Skiza revenue share for artists and content creators by 33%. Following the move, more…
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News
GPE Appoints Anwar Soussa To Lead Safaricom-Led Consortium Operations in Ethiopia
The Global Partnership for Ethiopia (GPE) on Monday appointed Mr. Anwar Soussa as the Managing Director (MD) of the Operating…
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News
More than 1.3 million customers already using the new M-PESA Super App
More than 1.3 million customers have downloaded the new M-PESA Super App since it was introduced in December last year.…
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News
Safaricom’s M-PESA Super App is Now Official
Safaricom has today officially launched “its M-PESA Super App for customers and its M-PESA for Business App. The app has…
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BUSINESS
Trans Nzoia County Launches M-PESA Payment for Services
Safaricom has partnered with Trans Nzoia County Government to unveil an M-PESA cashless payment system for collecting county levies. Residents…
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News
Safaricom Home Fibre now available in more parts of the country
When the pandemic started, the demand for home internet and wireless connectivity in Kenya went high as more Kenyans started…
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News
Safaricom Unveils BAZE Digital Content Platform
Safaricom has today unveiled BAZE, a mobile-first, video-on-demand service that offers a wide selection of local and regional short-form videos…
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BUSINESS
Safaricom To Offer Customers Free Data Every Day For the Next 90 Days
Safaricom has today unveiled a new data campaign that will see customers enjoy free data every day for the next…
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BUSINESS
Safaricom-led consortium wins Ethiopia’s telecom license
Ethiopia ’s telecommunications regulator has awarded an operating licence to a consortium led by Kenya’s Safaricom and Japan’s Sumitomo Safaricom,…
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News
GSMA recognizes Safaricom’s contribution to the mobile industry
Safaricom has today been presented with the “Outstanding Contribution to the Mobile Industry Award” by the GSM Association (GSMA). The Award…
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News
Safaricom in Talks with Amazon for M-Pesa integration as a payment option
Kenya’s leading telco Safaricom is reportedly in talks with U.S e-commerce giant Amazon to integrate M-pesa as a payment option.…
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News
[Services Restored]Safaricom Customers Unable to Access Critical Services Due to a Major Glitch
Safaricom customers woke up to a lack of services this morning as a glitch hit the telco’s infrastructure. Customers were…
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BUSINESS
Safaricom’s Ambitious Plans to Connect Africa via Mobile Money
Launched in 2007, Safaricom mobile money service M-PESA has catapulted the telco to the global map. M-PESA is crucial, especially…
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News
How Kenya’s Average Cost of 1GB Mobile Data Compares to the Rest of the World
The cost of data in Kenya has steadily reduced as mobile operators try to make their offers more competitive. Telkom…
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BUSINESS
Safaricom Pilots Mobile Health Records System in Nakuru County
Safaricom is pushing further into healthcare with the latest pilot program in partnership with the Nakuru county government. The telco…
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News
Safaricom selects Ericsson’s microwave transport solution to boost mobile broadband coverage
Safaricom has chosen Ericsson to supply microwave solutions based on the E-band platform to achieve multi Gbps backhaul capacity for…
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Gadgets
Safaricom Launches First 5G Network in Kenya
Safaricom has launched its first public 5G network trials in select parts across the country. Safaricom 5G is now available…
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News
Kenya’s First 5G Network Launching This Week
5G is finally coming to Kenya. As expected, Kenya’s biggest telco operator Safaricom will be the first to introduce the…
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News
Safaricom and HELB partner to launch M-Pesa student loans payment solution
Safaricom has today partnered with the Higher Education Loans Board (HELB) to roll out a smart mobile payment solution for…
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News
24Bit Podcast: Dissecting Safaricom’s new fair usage policy for its Home Fibre service
Safaricom’s new Fair Usage Policy (FUP) for its Home Fibre service has gone into effect. According to the FUP, Safaricom Home…
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BUSINESS
Safaricom Joins Shortlist of Firms Qualified for Ethiopia Telco License Bid
Safaricom has been shortlisted in the final list of firms that will bid for one of the two telecom license…
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News
Safaricom Adds Data Caps to Home Fibre: Here’s what you need to know
Last week, Safaricom announced they were doubling Home Fibre Speeds. Safaricom Home Fibre customers would enjoy increased speeds without an…
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News
Safaricom’s Network Ranked Best for Data, Calls For The Fourth Year in a Row
Safaricom has been ranked by umlaut as having the best network for data and calls across the country, for the…
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News
Safaricom Increases Home Fibre Speeds
Safaricom has announced changes to its Fibre to the Home customers increasing speeds, but retaining prices as they currently are.…
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BUSINESS
Safaricom Launches new M-PESA Bill Management Platform for Businesses
Safaricom has today unveiled a new platform targeted at businesses that involve repeat payments. M-PESA Bill Management service is built…
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News
Safaricom Adds 22000 Customers on its Fixed Internet Service
Safaricom ’s fixed internet service added a total of 22,008 net subscribers in Q1 2020-2021, according to the latest data…
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News
Safaricom M-PESA Charges Effective January 2021
The year began with the return of transaction charges for money transfer between Ksh 101 up to Ksh 1000. The…
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