Safaricom
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News
GSMA recognizes Safaricom’s contribution to the mobile industry
Safaricom has today been presented with the “Outstanding Contribution to the Mobile Industry Award” by the GSM Association (GSMA). The Award…
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News
Safaricom in Talks with Amazon for M-Pesa integration as a payment option
Kenya’s leading telco Safaricom is reportedly in talks with U.S e-commerce giant Amazon to integrate M-pesa as a payment option.…
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News
[Services Restored]Safaricom Customers Unable to Access Critical Services Due to a Major Glitch
Safaricom customers woke up to a lack of services this morning as a glitch hit the telco’s infrastructure. Customers were…
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BUSINESS
Safaricom’s Ambitious Plans to Connect Africa via Mobile Money
Launched in 2007, Safaricom mobile money service M-PESA has catapulted the telco to the global map. M-PESA is crucial, especially…
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News
How Kenya’s Average Cost of 1GB Mobile Data Compares to the Rest of the World
The cost of data in Kenya has steadily reduced as mobile operators try to make their offers more competitive. Telkom…
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BUSINESS
Safaricom Pilots Mobile Health Records System in Nakuru County
Safaricom is pushing further into healthcare with the latest pilot program in partnership with the Nakuru county government. The telco…
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News
Safaricom selects Ericsson’s microwave transport solution to boost mobile broadband coverage
Safaricom has chosen Ericsson to supply microwave solutions based on the E-band platform to achieve multi Gbps backhaul capacity for…
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Gadgets
Safaricom Launches First 5G Network in Kenya
Safaricom has launched its first public 5G network trials in select parts across the country. Safaricom 5G is now available…
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News
Kenya’s First 5G Network Launching This Week
5G is finally coming to Kenya. As expected, Kenya’s biggest telco operator Safaricom will be the first to introduce the…
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News
Safaricom and HELB partner to launch M-Pesa student loans payment solution
Safaricom has today partnered with the Higher Education Loans Board (HELB) to roll out a smart mobile payment solution for…
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News
24Bit Podcast: Dissecting Safaricom’s new fair usage policy for its Home Fibre service
Safaricom’s new Fair Usage Policy (FUP) for its Home Fibre service has gone into effect. According to the FUP, Safaricom Home…
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News
Ethiopia Denies Shortlisting Safaricom for Telco License
A report emerged on Wednesday that Kenya’s largest telco Safaricom had made it to the shortlist of six firms selected…
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BUSINESS
Safaricom Joins Shortlist of Firms Qualified for Ethiopia Telco License Bid
Safaricom has been shortlisted in the final list of firms that will bid for one of the two telecom license…
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News
Safaricom Adds Data Caps to Home Fibre: Here’s what you need to know
Last week, Safaricom announced they were doubling Home Fibre Speeds. Safaricom Home Fibre customers would enjoy increased speeds without an…
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News
Safaricom’s Network Ranked Best for Data, Calls For The Fourth Year in a Row
Safaricom has been ranked by umlaut as having the best network for data and calls across the country, for the…
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News
Safaricom Wins Big in Sh1.6bn CA’s Network Upgrade Tender
Safaricom has won the lion’s share in a network upgrade tender awarded to a total of five companies. Safaricom and…
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News
Safaricom Increases Home Fibre Speeds
Safaricom has announced changes to its Fibre to the Home customers increasing speeds, but retaining prices as they currently are.…
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BUSINESS
Safaricom Launches new M-PESA Bill Management Platform for Businesses
Safaricom has today unveiled a new platform targeted at businesses that involve repeat payments. M-PESA Bill Management service is built…
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News
Safaricom Adds 22000 Customers on its Fixed Internet Service
Safaricom ’s fixed internet service added a total of 22,008 net subscribers in Q1 2020-2021, according to the latest data…
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BUSINESS
Kenyans Register for Nearly Three Million SIM Cards in 3 Months
Kenya’s population stood at 47.6 million according to the 2019 Census report, but the number of mobile subscriptions in the…
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News
Safaricom M-PESA Charges Effective January 2021
The year began with the return of transaction charges for money transfer between Ksh 101 up to Ksh 1000. The…
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Tech
Safaricom has no plans to launch 5G in the Short-term
5G is slowly but steadily being launched by different telcos around the world. In Kenya, we are yet to see…
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News
Free M-Pesa Transfers will Soon Come to an End
The CBK took a hard stance in March, at the onset of covid19 in Kenya, allowing Kenyans to send cash…
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BUSINESS
Safaricom Seeks Regulatory Approval on new Financial Products
Kenya’s largest telco Safaricom has applied for regulatory approval on three new financial products that will expand its product offerings.…
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News
Safaricom Contemplates Reducing M-PESA Transaction Costs
Safaricom has hinted at plans to cut M-PESA transaction costs to retain increased cash transfers on the mobile money platform.…
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BUSINESS
Safaricom Flexible 4G Smartphone Financing Plan Attracts 50,000 Users
Over 50,000 Safaricom customers have jumped ship on the telco’s flexible 4G smartphone financing plan dubbed Lipa Mdogo Mdogo. According…
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News
M-PESA has become the first African FinTech platform to join United for Wildlife Financial Taskforce
M-PESA has become the first mobile money provider in Africa to join the Financial Taskforce established by United for Wildlife.…
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News
Samsung Partners with Safaricom Foundation to Support Accelerated Learning Program In Bungoma County
Samsung is joining hands with the Safaricom Foundation to endorse the Accelerated Learning Program in Bungoma County. The program, formulated…
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BUSINESS
Safaricom Half-year Profit Falls 6 Percent to Ksh 33 Billion as M-PESA Revenue Declines
Kenya’s largest telco, Safaricom, just announced its half-year financial report for the period ended 30th September 2020. The company’s half-year…
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BUSINESS
Safaricom Customers to Get Free Data and Minutes by Enrolling to newly launched Skiza Mobile Advertising Platform
Kenya’s largest telco Safaricom has today announced a new platform to help SMEs advertise their services. The new Skiza Mobile…
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News
Safaricom Introduces new Phone Number Prefixes to meet Increasing Demand
Safaricom, now with over 35 million customers, owns over 10 different phone number prefixes. Currently, it has 070X, 071X, 072X,…
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News
Odibets new feature will now allows users to place bets without bundles
Betting platform Odibets has introduced a new feature that will allow users to place bets without bundles on the platform.…
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BUSINESS
Safaricom Launches Pochi La Biashara, a new M-PESA Product for Small Business Owners
Safaricom celebrated its 20th birthday yesterday with the company launching a new campaign. The company also launched a new product…
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Apps
Safaricom Updates MySafaricom App With New Features
Safaricom’s MySafaricom App update has brought with it a range of new features. The most notable of the bunch is…
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BUSINESS
Safaricom Celebrates 20th Birthday, Launches New Campaign
Kenya’s largest telco, Safaricom, is today celebrating its 20th birthday after officially being launched in the country on 23rd October…
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News
Safaricom to Offer Free Calls and Data to Customers as it Celebrates 20th Birthday
Safaricom turned 20 on Friday 23rd after officially launching in the Kenyan market on 23rd October 2000. The telco celebrated…
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BUSINESS
Safaricom Processes an average of six Loans Per Second on Fuliza
Safaricom ’s overdraft facility, Fuliza, was launched in 2019 but now processes an average of six transactions per second. In…
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BUSINESS
Over 55Pc of Kenyans with Fixed Internet Pay for Speeds Between 2-10Mbps
The number of mobile data subscribers has just surpassed the 40 million mark while the fixed broadband market has also…
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BUSINESS
Safaricom Reclaims Top Spot in the Fixed Broadband Market
Back in Q1, Zuku surpassed Safaricom to top the country’s fixed data subscription market. But the reign didn’t last. As…
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BUSINESS
Here’s How Much Kenyan Telcos Made from Mobile Services in 2019
The latest data from the ICT watchdog, the Communications Authority of Kenya(CA), shows how much revenue the telco sector made…
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BUSINESS
Mobile Subscriptions in Kenya Rise to 57 Million
The Communication Authority of Kenya, CA, has released the latest Sector Statistics report giving an overview of the general performance…
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BUSINESS
Safaricom and NCBA Differ on Lowering M-Shwari Interest Rates
Amid pressure to cub predatory mobile lending platforms from the regulator, Safaricom and its partner NCBA have differed on cutting…
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BUSINESS
Safaricom Named in Fortune’s 2020 “Change the World List”
FORTUNE has released its Sixth Annual “Change the World List,” which names the most impactful companies through their operations in…
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BUSINESS
Lipa Na M-PESA Boasts Over 200,000 Business Customers
Safaricom’s Lipa Na M-PESA service now houses over 200,000 businesses since its launch in 2012. Its primary focus is to…
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BUSINESS
Airtel, Safaricom and Telkom Kenya will be fined for delaying Customer Care Calls
Kenyan telecommunications providers, like Safaricom and Airtel, will face fines for delaying customer care calls, according to a new draft…
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BUSINESS
M-PESA is Now Available via USSD by Dialing *334#
Safaricom has rolled out a new USSD for accessing M-Pesa services. By dialing *334#, M-Pesa customers will now be able…
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News
Jambojet customers to pay for flight tickets using Bonga Points
Safaricom users have yet another thing to smile about because they can now use their Bonga Points to pay for…
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News
Safaricom Offers Customers ‘Free 500MB’ through ‘Browse Bila Waas’ Campaign
Safaricom is offering free 500MB to its customers in a newly announced promotion called ‘Browse Bila Waas’. The product offers…
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News
Safaricom’s 24-hour Service Upgrade To Affect a Number of Services, Starting Tomorrow
Kenya’s largest telecom Safaricom has announced a planned weekend service upgrade. According to the telco, the service upgrade is meant…
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Featured
Untold: 2G, 3G, 4G as E-Commerce Catalyst in Northern Kenya
Northern part of Kenya is covered by 2G, 3G, 4G mobile networks. This cellular data in Marsabit is provided by…
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News
Affordable smartphones drive digital inclusion in Africa
With mobile connectivity now integral to the modern economy, a key part of any national development programme must be digital…
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BUSINESS
Kenya Won’t Stop Huawei from Taking Part in Construction of the Country’s 5G Network
Kenya won’t cede to US pressure to ban Huawei from taking part in its fifth-generation network, 5G. Speaking about the…
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News
Michael Joseph appointed new Safaricom board chairman
Michael Joseph has been appointed as the next Chairman of Safaricom’s Board of Directors. He was appointed following the retirement of…
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News
Safaricom’s Ksh 20 bob per day 4G smartphone Financing Plan Launched
Yesterday, it was known that Safaricom plans to launch its Ksh 20 a day 4G smartphone financing plan dubbed Lipa…
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News
Safaricom’s Platinum Bundle Offering Ends August 30
Safaricom plans to sunset its Platinum Bundles by August 30 this year. The telco sent the following message to subscribers…
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Gadgets
Safaricom Set to Begin its Ksh 20 a day 4G Smartphone Financing Plan Tomorrow
Kenya’s largest telco, Safaricom, is set to begin its Ksh 20 a day 4G smartphone package tomorrow. The telco first…
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News
How to Pay for Your Electricity Bill using Bonga Points
Safaricom and KPLC have announced a partnership to allow the telco’s customers –both prepaid and postpaid– to pay for electricity…
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BUSINESS
You Can Now Pay for Electricity Bills Using Safaricom’s Bonga Points
Safaricom customers can now pay for their power bills using the company’s Bonga points. “We have entered into a partnership…
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News
Safaricom Adds Daily Transaction Limit Counter on MPESA Messages
Back in April, the Central Bank of Kenya increased the daily transaction limit on mobile money transfer services in the…
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News
Safaricom, UNESCO and Eneza Education launch digital mentorship programme for high school students interested in STEM
Safaricom has today announced a new partnership with UNESCO, and Eneza Education to implement a digital mentorship programme for high…
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24BIt
24Bit Podcast Ep 24: Buying Smartphones Through Device Financing Plans
In this latest episode of our 24Bit podcast, Emmanuel Chenze, Nick Kanali and Dickson Otieno discuss different device financing plans…
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News
Safaricom MobiPlay Competition For Mobile Gamers Kicks off, playstations, smartphones and airtime up for grabs
Safaricom has kicked-off an online gaming competition for its customers using its Games Lounge service. The 8-week Safaricom MobiPlay Challenge will…
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Gadgets
Safaricom Launches a Ksh 6,999 Android TV Box for Internet Streaming
Safaricom has early this morning launched an Android TV Box for internet streaming. The newly announced Android TV box can be…
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News
Safaricom Wanted CBK To Limit Free M-PESA Transfers To 5 Per Day After Massive Losses
Free M-PESA cash transfers for transactions less than Ksh 1000 is very helpful. It’s a measure put forward by the…
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BUSINESS
Safaricom to connect Coca-Cola coolers with data collection sensors
Coca-Cola has partnered with Safaricom to connect its coolers with data collection sensors that will enable the company to enhance…
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BUSINESS
The Expensive Nature of Safaricom’s Calling Rates Doesn’t Encourage Long Calls
Safaricom PLC is no doubt the largest telecom provider in the country. In the Jan-April period, Safaricom led with a…
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BUSINESS
Mobile Money Market Continues to Grow in Kenya, M-Pesa Nears 99 percent Market Share
The Kenya n mobile money market plays a fundamental role in the country’s mission to financial inclusion. The market has…
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BUSINESS
Kenya’s Mobile Penetration Hits Record High As Safaricom and Telkom Lose Market Share
The Communication Authority of Kenya (CAK) has released a new Sector Statistics report detailing how the ICT sector performed in…
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BUSINESS
Safaricom Bids For Telco License in Ethiopia
Kenya’s largest telco, Safaricom, has filed a fresh bid for a license to operate in Ethiopia. The company will battle…
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BUSINESS
Safaricom, The Star and People Daily Partner for KES.10 Digital Newspapers
Safaricom has partnered with Radio Africa Group and Mediamax to enable customers purchase The Star and People Daily e-Papers for…
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BUSINESS
Safaricom’s Lipa Na M-PESA Business App Is Now Official
Safaricom has today launched a Lipa Na M-PESA Business app for its more than 170,000 merchants on the service. Named…
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BUSINESS
Safaricom Customers Redeemed 1 Billion Bonga Points in 2 Months
Safaricom’s Bonga For Good initiative which was launched by the telco on 3rd April 2020, came to an end on 4th…
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News
Safaricom is Now Offering Affordable YouTube Data Bundle
Safaricom in partnership with Google has announced a new YouTube Data bundle. The data bundle can be used for YouTube…
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New Appointments
Safaricom CFO Sateesh Kamath takes up new role at Vodafone
Safaricom CFO, Sateesh Kamath, has been appointed to the role of Chief Financial Officer Vodafone Business, effective 1st July 2020.…
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BUSINESS
Safaricom closes Thika Road Mall shop after staff tested positive for Covid-19
Safaricom has closed its Thika Road Mall (TRM) shop after one of its staff working at the shop tested positive…
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BUSINESS
Maintaining Enterprise Resilience during Systemic disruption
The coronavirus pandemic is hitting the global economy hard. While it is hard to exactly tell the extent the damage…
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News
Safaricom Partners With Media Houses To Offer Digital Newspapers For Ksh.20
All Safaricom Customers will be able to access Digital Newspaper for a promotional price of Ksh.20 per day for the…
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CYBER SECURITY
Safaricom Now Notifies You When Someone Tries To Register a SIM Card Using your ID
SIM swap frauds are pretty common in Kenya but Safaricom has been stepping up its game to tackle the menace.…
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New Appointments
Safaricom’s Sanda Ojiambo Appointed United Nations Global Compact Executive Director
Sanda Ojiambo, Safaricom’s Head of Sustainable Business and Social Impact has been appointed as the Executive Director of the United…
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News
Safaricom did not steal Okoa Jahazi idea, court rules
Safaricom did not steal the Okoa Jahazi idea, the court ruled on March 11, 2020. The complainants, Christopher Omare and…
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BUSINESS
Safaricom Extends Bonga For Good Program By 30 Days
Safaricom is extending its Bonga For Good campaign for an extra 30 days. That means the program will now end…
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News
Going cashless is helping contain the spread of Covid-19 in Africa
As the effects of the coronavirus continue to bite, many countries in Africa are turning to technology to fight this…
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News
Safaricom to provide free data, voice call minutes and SMSs to over 5,500 Government healthcare workers
As the effects of the coronavirus continue to bite, Safaricom has announced that it will provide communication support for the…
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Interviews
#TechTrendsChats : Safaricom CEO, Peter Ndegwa on Telco’s expansion plans to Ethiopia and other African markets
Safaricom expansion plans to Ethiopia: Safaricom has been planning to expand to the Ethiopian market for a while now. When…
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BUSINESS
Safaricom partners with Visa to develop M-Pesa products for customers and merchants
Safaricom has entered into a new partnership with digital payments leader Visa to develop products that will support digital payments…
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News
Safaricom to Launch Lipa Mdogo Mdogo, A Cheap Device Financing Product With Flexible Payment
Amidst the financial year results announcement today, Safaricom has revealed plans to launch a smartphone financing product dubbed Lipa Mdogo…
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BUSINESS
Free Cash Transfers Cost Safaricom Ksh.650 Million In losses In March
The removal of transaction charges for M-PESA transactions below Kshs,1,000 over coronavirus outbreak has seen Safaricom lose Ksh.650 million in…
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BUSINESS
Safaricom’s M-PESA revenues from betting declined by Ksh.1.9B
Safaricom’s M-Pesa revenue shrunk by 33%, amounting to a whooping 1.9 Billion due to reduced betting activities in the country.…
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BUSINESS
Safaricom FY20 Revenue Grew by an impressive 14.3% to KShs.71.7 Billion Beating Expectations
Kenya’s largest telco, Safaricom, has just released its financial results of the year, which has indicated strong revenue growth. Profits…
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News
Safaricom Data Traffic Up By 40 Percent Due To Stay At Home Order
Kenya’s largest telco, Safaricom, has reported a 40 percent spike in data traffic as more Kenyan stay at home in…
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BUSINESS
Safaricom partners with more PSV Matatus to Collect Fares through M-PESA
Safaricom has partnered with more matatu Saccos to collect fares through M-Pesa. The telco first launched the service last month…
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BUSINESS
Safaricom And Vodacom Fully Acquire The M-PESA Brand From Vodafone
Safaricom and Vodacom have announced that they have now completed the full acquisition of the M-PESA brand from Vodafone through…
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News
Internet Solutions Enters Home Internet Market in Kenya
Converged ICT Services Provider Internet Solutions (IS) has entered into the home internet market in Kenya. The company has unveiled…
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BUSINESS
Safaricom Customers To Pay Less As Telco Implements Government’s Reduction In VAT Order
As of today, you may have already heard that the government slashed the Value Added Tax from 16 percent to…
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News
Safaricom, Eneza, Longhorn And Viusasa Partner To Enable Free Access To Educational Content
As the effects of Coronavirus continue to bite Safaricom has partnered with Eneza Education, Longhorn Publishers and Viusasa to provide…
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BUSINESS
Airtel Kenya Is The Only Telco That Grew Its Mobile Subscriptions Market Share In Q2 2019/2020
The latest insight report into the mobile subscription industry reveals rather shocking details. The Communications Authority of Kenya in its…
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News
Kenyans Deposited Nearly Ksh.607B Via Mobile Money In Q2 2019/2020, Report
Mobile money usage in Kenya has continued to grow in the country tied to its convenience. Using the platforms, you…
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News
Zuku Reclaims Top Spot As The Largest Fixed Data Provider In Kenya Surpassing Safaricom
Wanachi-owned Zuku has reclaimed its top spot as the country’s largest fibre internet provider, according to latest Sector Statistics report…
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BUSINESS
Coronavirus: This could be the right time to get home internet
The demand for home internet and wireless connectivity in Kenya might go high as more Kenyans work and learn remotely…
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News
How To Stop Promotional Messages On Safaricom Through WhatsApp
Promotional text messages can be annoying sometimes especially for services you did not subscribe to. A number of users have…
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News
Coronavirus: You Can Now Pay Your Matatu Fares Through M-PESA
Safaricom today announced that it has partnered with public transport sector players to accept cashless payments through M-PESA in the…
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