Uber is set to introduce two features for drivers and customers in Kenya, one that is meant to make it easy to use the expressway, while the other will allow drivers select locations they want to operate in.
The New Expressway feature is targeted at customers who want to sail to the Jomo Kenyatta International Airport (JKIA) and want a faster ride or those who simply want to avoid heavy traffic on the alternative road.
The company’s head of East Africa Imran Manji said the features will be available in a month’s time.
‘’The idea is when you switch on the app and say you want to go to let’s say from Riverside to JKIA, the app recognises that you could use the Expressway and gives you the option to use tolls… If you use the toll feature, it will match you with a driver who has the toll system in their app to make it a seamless service,’’ Mr Manji said.
To make it easier and faster for drivers and customers to use the expressway, Uber drivers will install an electronic toll collection (ETC) system which allows faster payment options at the toll stations.
Commenting on the feature that will allows drivers to choose their preffered area of operation, Manji said, “We will try and match them (drivers) with a ride going on route or vicinity of where they want to go.”
The new feature will make business easier for part time drivers who want to pick and drop passengers around their homes or offices.
“This is such an amazing feature for somebody working in the office and they drive an Uber for one or two hours to supplement their income. I think it is going to be a hugely popular feature once we get it done.” Manji said.