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Airtel Money Revises Mobile Money Charges


Airtel Money on Wednesday revised its transfer and withdrawal transaction charges in Kenya effective from 25th October 2023. 

The revision of the transaction costs will see customers transacting higher amounts on the mobile money platform pay higher withdrawal charges. 

For instance, customers withdrawing between Ksh50,000 and Ksh250,000 will now pay Sh300 to withdraw at Airtel Money agents. This is a Ksh.30 increase from the previous rate.

Sending money from Airtel to Airtel, however, remains free.

“We have reviewed our Airtel Money transaction fees to enable our customers to continue enjoying affordable prices while transacting through their mobile money wallets.” Said Airtel Money Kenya MD Anne Kinuthia-Otieno.

Airtel Money says continues to expand its agent network across the country.  Customers can access the services by dialing *334# or through My Airtel App.

Below is a summary of the Airtel Money revised charges.

TRANSACTION LIMITS IN KES AIRTEL TO AIRTEL CHARGES TRANSFER TO OTHER NETWORKS WITHDRAWAL CHARGES
1 – 49 Free 0 0
50 – 100 Free 0 10
101 – 500 Free 6 25
501 – 1,000 Free 11 25
1,001 – 1,500 Free 20 25
1,501 – 2,500 Free 30 25
2,501 – 3,500 Free 50 44
3,501 – 5,000 Free 70 55
5,001 – 7,500 Free 80 95
7,501 – 10,000 Free 90 135
10,001 – 15,000 Free 95 150
15,001 – 20,000 Free 95 160
20,001 – 25,000 Free 100 160
25,001 – 35,000 Free 105 240
35,001 – 40,000 Free 105 260
40,001 – 45,000 Free 105 270
45,001 – 50,000 Free 105 300
50,001 – 250,000 Free 105 300

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Nixon Kanali

Tech journalist based in Nairobi. I track and report on tech and African startups. Founder and Editor of TechTrends Media. Nixon is also the East African tech editor for Africa Business Communities. Send tips to nkanali@techtrendske.co.ke.

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