Kenya has one of the most vibrant e-commerce ecosystems in Africa which has been described as the next frontier in the country’s development agenda.
Data from Statista show that the market is expected to result in an approximated market volume of USD 2 billion by 2024 as more and more people continue to shop online. Recent stats from the Communication Authority of Kenya (CA) also revealed that Kenyans spent millions of shillings shopping online between July and September 2019. This is a huge number.
During this covid-19 period, most e-commerce businesses are reporting increased sales. As the virus continues to spread, movement has been limited and people have now been forced to turn to e-commerce retailing. While most stores are closing, e-commerce platforms are reporting a rise in the number of people visiting their platform to shop for household essentials.
‘’Business is not bad, it has not been as great as it was the same time last year but thankfully things are starting to pick up’’ Mark Aswa, founder of Gadgets Leo told TechTrendsKE.
Gadgets Leo is a Nairobi-based e-commerce site and just as the name suggests its main focus is selling smartphones, accessories, laptops and consumer electronics such as televisions. With a physical shop located on the 8th Floor, Veteran House, Moi Avenue, Gadgets Leo serves clients from across the board with deliveries being done countrywide.
Through their website gadgetsleo.com, customers are able to choose from a wide range of smartphone brands including Tecno, OPPO, Infinix, Nokia, realme, Apple, vivo, Huawei, Xiaomi, Samsung among others. From flagships to budget phones and even features phones, both can be purchased from the Gadgets Leo website.
Unlike other e-commerce websites where customers are likely to struggle looking for a phone within a certain budget, Gadgets Leo has a SHOP BY PRICE Section, with phones under different price segments, memory and even storage capacity, which is pretty impressive.
Same day delivery
One of the biggest challenges facing e-commerce in Kenya and other African countries has always been logistics. Companies have to rely on fairly descriptive addresses and landmarks provided by the customers during the initial stages of the online purchase process. The delivery persons are also required to keep in constant contact with clients when delivering products, to receive further directions while en-route’
Mark however says Gadgets Leo delivers their products within hours, countrywide.
‘’We deliver gadgets within hours countrywide. In fact, we deliver products in less than 2 hrs in Nairobi and its environs,’’ he says.
‘’This is actually what makes us stand out – Fast shipping of high-quality products, competitive pricing and top-notch customer service,’’ he adds.
Delivery costs vary depending on the customer’s location. Within Nairobi CBD, Gadgets Leo says delivery is free but a Ksh. 200 fee is charged to deliveries outside the CBD. A Ksh. 400 fee is charged for deliveries done upcountry.
Gadgets Leo has also made the shopping experience fast and easy. Loading your product into a cart will only require your name and contact. The website also has a WhatsApp icon that once clicked, buyers can directly engage with the Gadgets Leo team. It also offers at least a 1-year warranty for its products. This is outside the warranty guaranteed by the manufacturer.
Other than just selling smartphones and accessories, Gadgets Leo also does phone repairs, both hardware and software.
‘’We can fix any problem you’re having with your phone with our highly experienced in-house technician,’’ reads a statement from Gadgets Leo’s website.
Next time you’re looking to purchase a new phone or accessory, visit the Gadgets Leo website here.
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