Jumia Has Opened Up Its Logistics Services To External Clients

E-commerce leader Jumia has opened its logistics services to external clients for deliveries. The company will leverage its logistics networks which is one of the largest in the country to support e-commerce and express Jumia Food deliveries.

With this announcement, Jumia says it is effectively opening up its technology, expertise and logistics scale for the benefit of third parties. These services include Next Day delivery to all major cities, Same Day delivery in Nairobi and cash on delivery services at competitive prices.

“Businesses across the country are re-examining their costs, especially during COVID-19. For many, logistics is a major cost driver & headache to manage. At the request of our partners, we are opening up our logistics arm for B2B & B2C deliveries – with the hope that we can provide a better quality of service, at lower cost”, said Jumia Kenya CEO, Sam Chappatte.

“Our logistics network is a collaboration of dozens of logistics entrepreneurs across the country (from big players like POSTA and Wells Fargo to many small players). Through this network we have access to thousands of bikes, vans & hundreds of pick up stations. This move is good news for these partners – as it will drive more volume through our network & to them.” added Chappatte.

The service will cater for business-to-customer (B2C) and business-to-business (B2B) type deliveries. Customers will have the option of dropping off their parcels at Jumia drop off centers in Nairobi or have the company collect from their locations.

“We have piloted this program over the last months, and believe the service is relevant for both medium & large businesses to reach fragmented customers, or for smaller businesses or individuals to do social commerce selling – instagram, facebook, etc”, concluded Chappatte.

Businesses interested in Jumia Logistics Services can visit the website & register interest at the bottom of the page. New clients will benefit from Free first 10 deliveries within Nairobi to test the service during Jumia Anniversary.

The company’s 8th anniversary themed: Jumia na Jamii,Stronger Together is one of the biggest annual commercial events and it is slated to hold from June 22nd till July 5th, 2020. The official Gold sponsors for the event include: Samsung, Xiaomi, EABL,Garnier, Maybelline, Dettol, Jameson and Uka.

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Nixon Kanali

Tech journalist based in Nairobi. I track and report on tech and African startups. Founder and Editor of TechTrends Media. Nixon is also the East African tech editor for Africa Business Communities. Send tips to

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