My OneApp
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News
Safaricom’s My OneApp reaches 4.5 million monthly users as legacy app migration continues
Safaricom’s My OneApp has reached 4.5 million monthly active users following a launch that CEO Peter Ndegwa acknowledged disappointed some…
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News
Safaricom’s half-year profit climbs to KSh58.2 billion as Ethiopia’s losses narrow sharply
Safaricom reported a 35.9% increase in net income to KSh58.2 billion for the six months ended September 30, 2026, as…
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News
Visa and Safaricom Step Up Awareness of M-Pesa GlobalPay Virtual Visa Card
Visa and Safaricom are increasing awareness of the M-Pesa GlobalPay Virtual Visa Card, through football-themed consumer campaigns to demonstrate how…
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News
How My OneApp Fits Into Safaricom’s Bigger Digital Strategy
When Safaricom introduced My OneApp, the conversation centred on replacing separate customer applications with a single platform. Customers immediately noticed…
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News
My OneApp’s Latest Updates Suggest Safaricom Is Solving for Access First
On April 16, Safaricom publicly apologised to customers after the rollout of My OneApp left some users struggling to access…
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News
My OneApp Now Supports Roaming and Rival Networks as Safaricom Widens Access
Safaricom has widened access to My OneApp by allowing customers to use the platform across rival mobile networks, Wi-Fi connections…
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News
The Super App Bet in Africa Runs Into the Limits of User Behaviour
Orange S.A. and Safaricom PLC are building toward the same idea: one app that brings payments, telecom services, and digital…
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TRENDING
Safaricom Pushes First Major Update to Stabilize My OneApp
Safaricom has released version 5.1.5 of My OneApp on the Google Play Store, addressing key user complaints in what the…
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News
Safaricom Apologises Over My OneApp Rollout, Promises Urgent Fixes
Safaricom PLC has issued a public apology to its customers following a troubled rollout of its new My OneApp platform,…
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