Digital Logbooks Go Live as NTSA Expands Online Vehicle Services
The National Transport and Safety Authority has activated digital logbooks, allowing motorists to access vehicle ownership records and verify documents without visiting an office.
Vehicle ownership records in Kenya are entering a fully digital environment after the National Transport and Safety Authority (NTSA) activated its electronic logbook platform, giving motorists direct access to registration documents through online channels.
The rollout places vehicle registration records alongside a growing list of government services being managed through the eCitizen ecosystem. For motorists, the immediate change is the ability to retrieve ownership documents without visiting NTSA offices or relying on printed records for routine access.
Under the new arrangement, vehicle owners can sign into their NTSA accounts using eCitizen credentials and access vehicles linked to their profiles. Once a registration-related process has been completed, the digital logbook becomes available for download through the vehicle records section of the platform.
The authority has also introduced a verification mechanism built around QR technology. Each electronic logbook contains a code that can be scanned and validated through NTSA systems, allowing users to confirm whether a document matches official registration records.
A second verification channel has been integrated into the NTSA mobile application. After logging into the app, motorists can access document verification services and use the registration certificate verification tool to authenticate a digital logbook through the embedded QR code.
The verification feature could become particularly relevant in vehicle sales and ownership transfers, where document authenticity is often a critical part of due diligence. Instead of relying solely on downloaded copies, parties involved in transactions can cross-check records against NTSA databases.
The shift also reduces dependence on physical paperwork, an area government agencies have increasingly targeted as part of broader digitisation efforts. By centralising access through online platforms, authorities aim to make ownership records easier to retrieve while maintaining a traceable verification process.
NTSA says the system is intended to improve accessibility to vehicle records and strengthen the integrity of registration documents. The launch means motorists can now access and validate vehicle logbooks digitally through both the web portal and the agency’s mobile application.
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