Liquid Telecom unveils Hai as its new retail ISP brand for Africa

HAILiquid Telecom, the pan-African fibre operator has today announced the launch of its new ISP brand for Africa, Hai. Hai will offer Internet access to households and SMEs, including its flagship 100Mbps FTTH Fibroniks Service.

“We have firmly established Liquid Telecom as the premier wholesale carrier in Africa. Expanding into the retail market has become a focus for Liquid Telecom and we acquired a number of retail brands as part of our geographic expansion. We will continue to invest heavily in Africa as we believe that every person has a right to be connected.” Nic Rudnick, CEO of the Liquid Telecom Group said.

Hai offers a number of ISP services including Fibroniks, Liquid Telecom’s FTTH Service that provides 100Mbps download speed with uncapped packages, the fastest broadband service ever available in Africa. In remote regions where fibre is not yet available, a LTE fixed wireless connection or even a satellite connection (e.g. VSAT) can be deployed. It also offers Crashplan for Africa, a business continuity and data protection service that continuously and seamlessly backs up customer data enabling quick and easy restoration in case of loss or theft.

This announcement comes just weeks after the company also launched two year programme of support for entrepreneurs who publish local content online. Under an ‘Information Enabler’ programme, entrepreneurs will receive free Internet connections, free website hosting, and unlimited internet usage for two years.

Other ISP services Hai offers are a WiFi hotspot service for public places (markets, universities, airports etc.) as well as for companies to install within their premises for their customers to enjoy. A video-on-demand service that brings Hollywood movies, top-rated TV series, kids programmes and more to homes in Africa and an interactive education service, following the national curriculum in local language, which will provide children in Africa with the same chance to learn and excel.

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Nixon Kanali

Tech journalist based in Nairobi. I track and report on tech and African startups. Founder and Editor of TechTrends Media. Nixon is also the East African tech editor for Africa Business Communities. Send tips to

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