Safaricom
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TRENDING
Government Sells 15% Stake in Safaricom to Vodafone for Ksh 245 Billion
The Government of Kenya has offloaded majority control of Safaricom Plc to Vodafone Kenya Limited in a deal valued at…
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TRENDING
Safaricom Apologizes and Restores Data Bundles After Public Uproar
Safaricom has moved swiftly to quell a public backlash following a sudden reduction in the value of its popular ‘No-Expiry’…
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News
Safaricom’s DigiFarm Launches Instant Cash Advance to Support Kenya’s Tea Farmers
DigiFarm, Safaricom’s flagship Agritech platform, has officially launched “Jipange Cash Advance,” a new financial product designed to bridge critical cashflow…
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News
Safaricom Targets 10,000 M-PESA TPS with Cloud-Native Daraja 3.0 Overhaul
Safaricom has set a bold new target to process 10,000 M-PESA transactions every single second by January 2026 to future-proof…
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TRENDING
Safaricom Unveils Daraja 3.0, Paving the Way for ‘Fintech 2.0’ with Super App Integration
Safaricom PLC has officially launched Daraja 3.0, a comprehensive overhaul of its M-PESA API platform. The launch marks a pivotal…
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BUSINESS
Safaricom Sets Up a Record Bond as Its Network Strategy Deepens
Safaricom’s decision to pursue a Sh40 billion corporate bond marks a significant moment for both the company and the Nairobi…
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TRENDING
M-PESA’s Core Upgrade and the Architecture of Safaricom’s Next Phase
Safaricom has entered a period defined by engineering decisions rather than spectacle. The upgraded M-PESA platform sits at the centre…
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News
Safaricom Announces Scheduled Fuliza System Upgrade
Safaricom has announced a brief, scheduled system upgrade for its widely used Fuliza overdraft service, as new figures reveal the…
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TRENDING
How Safaricom IoT Solutions Are Driving Business Efficiency
In today’s competitive landscape, businesses are no longer just adopting digital technology; they are embedding intelligence into their core operations.…
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BUSINESS
In Kenya’s Bid to Split M-Pesa, Vodacom Confronts the Limits of Its Reach
Vodacom Group has ruled out separating M-Pesa from Safaricom, defying pressure from Kenya’s central bank and a growing chorus of…
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News
Leaders Tackle Escalating Cyber Threats at Safaricom Cybersecurity Summit
Government officials, regulators, and top business leaders gathered in Nairobi today to forge a unified strategy against an escalating wave…
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News
Safaricom Cybersecurity Summit: Telco Calls for Fundamental Shift to Cyber Resilience
Kenya’s cybersecurity strategy must fundamentally evolve from a focus on prevention to one of active “cyber resilience,” Safaricom’s Chief Corporate…
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TRENDING
Safaricom Learns the Hard Math of Expansion in Ethiopia as Growth Outruns Profit
Safaricom’s bet on Ethiopia has always been a long play. Two years after it entered the market, the company is…
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BUSINESS
Ziidi Fund Grows Tenfold, Crossing KES 15B in Assets
Ziidi Money Market Fund’s climb to KES 15.1 billion in assets under management marks a turning point in Kenya’s financial…
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News
Fuliza, Kamilisha, and the New Logic of Credit in Kenya’s Always-On Mobile Economy
Kenya’s appetite for quick credit has turned digital overdrafts into a financial mainstay. What began as a mobile money convenience…
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News
Kiambu Student, 20, Wins KES 1 Million in Safaricom’s Shangwe @25 Promotion
Safaricom has named 20-year-old Yvonne Wanjiku Kang’ara as the first KES 1 million winner in its ongoing “Shangwe @25″ consumer…
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BUSINESS
Safaricom Ethiopia Revenue Jumps 136%, but M-PESA Stalls
Safaricom Ethiopia has reported explosive 136% growth in its service revenue, which surged to KES 6.2 billion for the six…
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TRENDING
Safaricom’s Net Profit Surges 52.1% as Ethiopia Losses Narrow
Safaricom PLC has announced a 52.1% surge in its group net income to KES 42.8 billion for the six months…
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BUSINESS
Safaricom Launches ‘Shangwe @25’ Promotion as it Mark its 25th Anniversary
Safaricom has unveiled a nationwide promotion, ‘Shangwe @25’, to mark its 25th anniversary of operations in Kenya. The campaign, announced…
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News
What the M-Shwari Outage Revealed About Kenya’s Reliance on Mobile Money and the Fragility Beneath It
For hours, M-Shwari users found themselves cut off from one of Kenya’s most familiar digital banking tools. The outage didn’t…
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New Appointments
Safaricom Welcomes Back Stephen Chege as Group Chief External Affairs Officer
Kenya’s leading telco, Safaricom PLC on Friday announced the return of Stephen Chege, who rejoins the company as the Group…
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TRENDING
Safaricom Announces a KSh 30 Billion Initiative to Transform Education in Kenya
Safaricom, through the M-PESA Foundation, has unveiled a massive KES 30 billion education initiative aimed at revolutionizing learning and training…
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News
Meta Taps Safaricom for New ‘Daraja’ Submarine Cable Linking Kenya to Oman
In a significant move to bolster Kenya’s international connectivity, Meta has selected Safaricom as the landing partner for a new…
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News
From Fibre to 5G: Safaricom’s Big Push to Connect More Homes in Kenya
The demand for stable, high-speed home internet in Kenya continues to increase, driven by remote work, education, and digital entertainment.…
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News
Safaricom Business Takes Cybersecurity To The Front Lines Of Kenya’s Digital Growth
Nobody predicted the rapid economic growth that Kenya would experience. A large number of businesses from small to large enterprises…
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News
Smartphones on Safaricom Network Rise to 27.37 Million
Safaricom has announced a significant increase in the number of smartphones connected to its network, rising from 22.93 million to…
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News
Safaricom’s Sustainability Reporting Set a New Course for Kenyan Firms
When Safaricom released its first Sustainable Business Report in 2012, few Kenyan companies were talking seriously about purpose. The focus…
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News
Safaricom’s Trillion Shilling Impact Marks a Turning Point for Purpose and Profit in Africa’s Tech Landscape
For years, Safaricom has been more than a telecommunications company. It has become a case study in how African businesses…
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CYBER SECURITY
Safaricom Business Hosts Exclusive Cybersecurity Breakfast
Safaricom’s Enterprise arm, Safaricom Business, on Friday hosted an exclusive cybersecurity breakfast session, bringing together over 50 senior IT and…
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News
Safaricom to Launch New M-PESA App in November Built on Fintech 2.0 for Faster and Smarter Services
When Safaricom announced that M-PESA would briefly go offline on the night of September 22, most Kenyans likely shrugged. After…
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News
M-PESA SMS Notification Delays Leave Millions Guessing About Their Transactions as Safaricom Works on a Fix
M-PESA runs on certainty. For years, a familiar ping has been the seal on every transaction: money sent, money received,…
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News
Safaricom Unveils New Bundle for Ride-Hailing Drivers and Boda Boda Operators
Safaricom has unveiled two new propositions designed to empower ride-hailing drivers and motobike riders in Kenya with affordable connectivity, fuel…
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News
MTN MoMo Uganda Gears Up for Spin-Off as Fintech Ambitions Take Center Stage
MTN Uganda is entering a new phase as it prepares to restructure its mobile money business, MTN MoMo, into a…
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News
Safaricom’s 5G Ambitions: How the Telecom Giant Plans for All Sites to Be 5G-Ready by 2029 and Connect Every Corner of Kenya
On the 5G front, Kenya is still in its early stages, with only a third of Safaricom’s network currently supporting…
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News
Safaricom 25th Anniversary Sees CEO Outline Bold Plans for 5G, Fibre, and Ethiopia Expansion
Next month, Safaricom—the company that redefined Kenyan telecom—celebrates its 25th anniversary. It’s more than a quarter-century in business; it’s a…
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News
How Safaricom Home Fibre Is Powering Kenya’s Freelancers and Creators
Kenya’s digital economy is evolving, with homes in most urban areas now serving as dual-purpose spaces, functioning as offices, studios,…
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News
Safaricom Hosts Inaugural Innovation Day for Large Businesses
Safaricom has today hosted its flagship Innovation Day under the theme: “Powering What’s Next: AI, Resilience & Sustainable Innovation.” The…
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BUSINESS
Kenya Weighs Safaricom Break-Up: M-Pesa, Mobile, and Towers Could Go Independent
Safaricom, the Nairobi-listed giant that dominates Kenya’s telecoms and mobile money landscape, may be headed for one of the most…
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BUSINESS
Cabinet Approval Holds the Key as Kenya Prepares to Reduce Government Stake in Safaricom to Raise Billions
The government’s plans to sell a chunk of its 34.9 percent stake in Safaricom, Kenya’s biggest listed company, now rest…
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News
Safaricom B-LIVE Launch: Pay-by-the-Hour Internet Redefines Mobile Data in Kenya
Kenya’s mobile internet landscape is evolving with the introduction of the Safaricom B-LIVE service. Safaricom recently launched B-LIVE, a new…
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News
Digital Numbering and Rapid Growth Are Redefining Kenya’s Mobile Landscape
In the late 1990s, having a mobile phone in Kenya was a luxury few could afford. A SIM card often…
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News
Safaricom Clinches Top Digital Technology Award at CIPS Africa 2025
Safaricom PLC has been named Winner of the Best Use of Digital Technology at the prestigious Chartered Institute of Procurement…
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News
Safaricom Commits KES. 15 Million Towards the 2025 Devolution Conference
Safaricom has committed KES 15 million towards the 2025 Devolution Conference taking place in Homabay this week. The platinum sponsorship…
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News
Safaricom Business Fibre Discount Aims to Power SME Growth Across Kenya
In a market where small businesses often wrestle with unreliable internet and limited capital, Safaricom’s latest offer on business fibre…
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News
M-Pesa Platform Upgrade: How Safaricom Plans to Future-Proof Africa’s Leading Mobile Money Service
Safaricom’s latest M-Pesa platform upgrade isn’t just a technical milestone—it’s a bet on the future of African finance. The telco…
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News
Safaricom Commits KES 3 Million to Support Young Scientists Kenya Exhibition
Safaricom, through its youth engagement platform Safaricom Hook, has announced a KES 3 million sponsorship for the 8th edition of…
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BUSINESS
M-PESA Sokoni Caravan Rolls into Nairobi for Grand Final
Safaricom’s nationwide M-PESA Sokoni Caravan has made its entry into Nairobi, marking the final leg of its countrywide tour. The…
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BUSINESS
Safaricom Surpasses 50 Million Customers in Kenya
Kenya’s leading telco, Safaricom, on Thursday announced a major milestone, surpassing 50 million customers across its mobile network in the…
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News
Airtel Kenya Subscriber Growth Outpaces Safaricom, Signaling a Market Shift That’s Catching Attention Across the Telecom Sector
Airtel Kenya just hit a major milestone. For the first time ever, the telco has crossed the 24 million mark…
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News
You Get to Keep Your Bonga Points. Safaricom’s Expiry Policy Still on Ice
If you’ve been holding on to old Safaricom Bonga Points, you can exhale—again. Safaricom’s attempt to bring back expiry dates…
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BUSINESS
Cynthia Karuri-Kropac Exits Safaricom as Telco Reshapes Its B2B Strategy
Cynthia Karuri-Kropac has left Safaricom. After nearly two years leading the enterprise business unit, she’s exited her role as Chief…
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BUSINESS
Safaricom Ethiopia Hits 10 Million Active Customers
Safaricom Ethiopia has announced a major milestone, reaching 10 million active customers within just four years of receiving its operating…
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News
Kenya ICT Sector Q3 2025: Starlink Rise, SIM Surge, Cyber Soars
Let’s be real—life in Kenya is digital now. Phones are everywhere. Money moves through mobile. Streaming is part of the…
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News
Michael Joseph Post-Safaricom Path: What the Tech Titan Is Pursuing Next
If you say “MJ,” most people think of Michael Jackson or Michael Jordan, depending on your playlist or your sneaker…
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News
Why the Safaricom Stake Sale Budget Could Reshape Kenya’s 2025 Fiscal Strategy
As Kenya prepares to roll out its Sh4.24 trillion national budget for the 2025/26 fiscal year, the government is placing…
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BUSINESS
Safaricom Unveils M-PESA Sokoni Festival Offers for Customers
As Safaricom celebrates its year-long 25th anniversary in October this year, the telco has announced a nationwide campaign, “M-PESA Sokoni…
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News
Safaricom is Investing Over $500 Million in AI Infrastructure Across East Africa
Safaricom is making a bold move into artificial intelligence (AI), with Chief Enterprise Business Officer (CEBO) Cynthia Kropac announcing that…
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News
Safaricom Expands MSME Credit Solutions: M-PESA Loans to Support Small Businesses in Kenya
Safaricom is shaking up business lending in Kenya with an upgrade to its MSME credit solutions, designed to give small…
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News
Safaricom Launches Campaign to Drive 4G Smartphone Adoption
Safaricom has unveiled a new nationwide campaign dubbed “Maisha Poa Ni Digital”, aimed at accelerating digital inclusion by enabling more…
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News
Safaricom Partners with Quickmart to Expand 4G & 5G Home Internet Access Across Kenya
The Safaricom strategic partnership with top retailer Quickmart is aimed at enhancing access to its 4G and 5G home internet…
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News
Safaricom, iXAfrica Partner to Launch East Africa’s First AI-Ready Data Centre
Safaricom has partnered with iXAfrica Data Centre, Kenya’s hyperscale-ready data centre operator, to deliver East Africa’s first AI-ready data centre…
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News
Safaricom FY25 Results: M-PESA and Mobile Data Lead the Charge in Kenya and Beyond
Safaricom PLC declared resilient Safaricom FY25 results, showcasing stellar growth despite macroeconomic issues in East Africa. Revenue was up by…
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News
Safaricom Lipa Mdogo Mdogo Device Sales Hit 2 Million
Safaricom’s device financing program, Lipa Mdogo Mdogo, has achieved a significant milestone by selling over 2 million 4G smartphones since…
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News
SIM Swap Fraud in Kenya: What Telecom Providers and Regulators Are Doing to Fight It
As mobile phone usage grows, as witnessed by the number of active mobile subscriptions in Kenya, now posited at over…
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News
Which ISP Reigns Supreme in Kenya’s Internet Speed Comparison: Faiba vs Safaricom vs Zuku
As Kenya’s digital landscape keeps growing, the demand for quality and high-speed internet keeps rising. The latest Kenya internet speed…
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News
Ethiopia Tops East Africa’s Mobile Market With 86.6m Subscriptions
Ethiopia has emerged as the largest telecom market in East Africa, with 86.6 million mobile subscriptions – representing 27.49% of…
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Startups
Safaricom Opens Applications for Spark Accelerator Program Phase 2
Nine startups who are part of the inaugural cohort of the Safaricom Spark Accelerator Program recently part in an investor…
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TechTrends Podcast
TechTrends Podcast | The Mobile Money Shift – Airtel Money vs. M-PESA
In this episode of the TechTrends Podcast, we explore the evolving landscape of mobile money in Kenya, focusing on the…
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News
Safaricom Slashes 5G Router Price to Ksh 2,999, Cuts Internet Costs
In another twist, Safaricom has pricked the Kenyan internet market with a massive price drop on its 5G Wi-Fi router,…
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News
Safaricom’s Bold Tech Pivot: Decode 2025 Event Highlights AI, Cybersecurity, and Climate Innovation
Safaricom Decode 2025 event has just concluded making a milestone in the company’s tech transformation. Safaricom Decode, the company’s three-day…
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News
Safaricom Decode Earth Arena: A Call for Climate Resilience and Innovation
Safaricom Decode, the telco’s annual Engineering Summit finally ended on Thursday. The event brought together young engineers, scientists, tech enthusiasts,…
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News
Cybersecurity Discussions Take Center Stage at Safaricom Decode 3.0
Safaricom’s annual Engineering Summit (Safaricom Decode 3.0) kicked off on Wednesday with a strong emphasis on cybersecurity as an important…
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News
Safaricom Annual Engineering Summit EA Edition Kicks Off in Nairobi
Safaricom has today kicked off its third edition of the annual Safaricom Engineering Summit. The summit provides a platform for…
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News
New Kenyan ID Cards Rejected? Here’s Why You Can’t Get a SIM or Bank Account
For a newly minted young Kenyan‘s national ID, the natural follow-on is to register for a SIM card and bank account. But many are now finding that the new ID documents are being denied by banks and telecom…
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Featured
Kenya’s Telecom Wars: What’s Driving Consumer Choices and Industry Competition?
One of Africa’s rapidly growing sectors is Kenya’s telecom sector, boasting over 65 million mobile subscriptions and a growing demand…
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BUSINESS
NBA Africa and Safaricom Launch Youth Development Program in Kenya
NBA Africa has teamed up with Kenya’s leading telco Safaricom to launch the M-PESA Jr. NBA program. The program seeks…
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News
Safaricom Hosts 3rd Annual Investors Forum, Unveils Five-Year Strategy
Kenya’s leading telco Safaricom recently hosted its 3rd Annual Investors Forum in Mombasa. Themed “Becoming Africa’s Leading Purpose-Led Technology Company…
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News
Safaricom Launches AI Chatbot for Smallholder Farmers in Kenya
Kenya’s leading telco Safaricom has launched a new AI chatbot for smallholder farmers in underserved communities in Kenya. Known as…
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BUSINESS
Safaricom’s ‘Wai Ndai’ Challenge Awards Two Winners with Brand New Cars
Safaricom on Friday celebrated the first grand prize winners of its ongoing ‘Wai Ndai’ challenge by handing over two brand-new…
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News
Safaricom Offering Free Data in ‘Data Dabo Dabo’ Promo
Safaricom has launched its latest customer promotion dubbed ‘Data Dabo Dabo’ designed to offer more value to customers through free…
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News
Safaricom seeks approval from CA to build undersea cable
Kenya’s leading telco Safaricom is seeking regulatory approval from the Communications Authority of Kenya (CA) to build its own undersea…
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News
Safaricom’s New Money Market Fund Ziidi Officially Launched
Ziidi MMF: After receiving regulatory approval from the country’s Capital Market Authority (CMA) in November last year to launch its…
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News
Safaricom Venturing Into Device Insurance Business
Safaricom, Kenya’s leading telco has begun seeking proposals for a comprehensive device insurance solution. The communication service provider aims to…
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News
Safaricom Hosts its Inaugural SME Exhibition in Nairobi
More than 100 small businesses are taking part in Safaricom’s Inaugural SME Exhibition hosted in Nairobi. The Expo, under the theme,…
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BUSINESS
M-PESA Hits 34 Million Customers in Kenya
Kenya’s leading telco Safaricom announced on Thursday that its mobile money platform M-PESA hit 34 million customers in November. In…
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News
Safaricom Announces Upgraded 5G for Business Plans
Safaricom has announced a revamped 5G for Business plans for SMEs. The telco stated that the new plans will provide…
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News
Safaricom Secures Approval to Launch its Second Money Market Fund, Ziidi
Safaricom PLC has received regulatory approval from the country’s Capital Market Authority (CMA) to launch its second money market fund…
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News
Safaricom unveils tech re-skilling program for persons with disabilities
Safaricom has unveiled a tech re-skilling program to train young Persons with Disabilities (PWDs) in digital skills to improve their…
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News
Cars and Cash Vouchers up for grabs in Safaricom’s new gaming challenge
Safaricom has kicked-off a 90-day online gaming challenge that will see customers compete on simple puzzle, arcade and action games…
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News
Safaricom announces ‘Sambaza Furaha’ Christmas campaign
Safaricom has embarked on its annual Christmas Festive campaign dubbed ‘Sambaza Furaha’ to reward and celebrate its customers across the…
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News
Safaricom Ethiopia hits 6.1 million monthly active users
Kenya’s leading Safaricom on Thursday announced impressive growth in its customer base in Ethiopia, reporting a 47.3% increase in monthly…
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BUSINESS
Safaricom records Sh28.1bn in half year profit
Kenya’s leading telco, Safaricom PLC, has posted a KES 28.1 Billion in net income for the six months ended September…
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News
Safaricom Zero-Rates Uber App for Drivers and Riders, Offers Free Mobile Data
Kenyans can now use the Uber app for free thanks to a partnership between Uber and Safaricom, which offers free…
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News
Safaricom addresses allegations of sharing customer data with police
Safaricom has come out strongly to address allegations that it’s aiding in abductions by sharing its customer data with the…
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CYBER SECURITY
Safaricom Urges For Investment in Advanced Cybersecurity Tech
In recognition of Cybersecurity Awareness Month, Kenya’s leading telco Safaricom is hosting a two-day industry-wide Cybersecurity Summit in Nairobi Kenya.…
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News
Safaricom Contributes KES 983 Billion to the Kenyan Economy, As it Celebrates 24 Years
Safaricom contributed KES 983 billion to the Kenyan economy as it sustained 1,283,329 jobs in the last Financial Year. This…
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News
Safaricom Teams Up with MultiChoice for Exclusive Showmax and DStv Stream Content
MultiChoice in Kenya has partnered with Safaricom to offer exclusive TV shows, movies, sports, and documentaries on Showmax and DStv…
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News
Safaricom partners with tappi to digitize Kenyan MSMEs
Kenyan digital commerce startup tappi has partnered with Safaricom’s M-PESA to digitize 650,000 business users across Kenya. According to a…
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News
Safaricom’s Chief Information Officer George Njuguna Exits After 5 Years
Safaricom PLC’s Chief Information Officer (CIO) George Njuguna has exited the firm after a 5- year stint According to a…
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News
Safaricom Extends Its M-Pesa Global Service to Ethiopia
MPESA Kenya users can now send mobile money to MPESA Ethiopia users through Safaricom’s MPESA International Remittance, as long as…
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News
Safaricom Hook Kicks Off ‘Circle’ Youth Development Bootcamps
Safaricom Plc through its youth platform, Safaricom Hook (S-Hook), has officially kicked off a nationwide series of upskilling bootcamps dubbed…
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