Chatbot
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News
VFS Global Launches AI-Powered Chatbot for UK Visa Customers in 141 Countries
VFS Global has rolled out a new Generative AI-powered chatbot to enhance customer support for travellers to the UK. The…
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News
Safaricom Launches AI Chatbot for Smallholder Farmers in Kenya
Kenya’s leading telco Safaricom has launched a new AI chatbot for smallholder farmers in underserved communities in Kenya. Known as…
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Startups
South African healthtech startup Guidepost unveils chatbot to help diabetic patients manage their condition
One in nine South Africans is affected by diabetes, which is also the number one killer of women and the…
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News
Google working on an AI tool to take on ChatGPT
Google is certainly not sitting unbothered by all the buzz about AI chatbot ChatGPT, created by San Franciscan-based startup OPenAI.…
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News
Here Comes Miriam, The first AI-Driven Content Writing Tool Made in Kenya
Advancements in technology have opened so many channels that demand constant streams of content, updated daily, if not by the…
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Startups
South Africa’s edtech startup FoondaMate raises $2 million seed funding
South African edtech startup FoondaMate is helping high school students in emerging markets to access revision material through WhatsApp and…
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News
Equity bank rolls out chatbot on WhatsApp, Facebook Messenger, and Telegram
Equity has introduced Equity Virtual Assistant (EVA), the Bank’s chat banking platform for WhatsApp, Facebook Messenger and Telegram. EVA chatbot will offer digital…
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Startups
Kenyan e-health startup Zuri Health launches Whatsapp Chatbot
Kenyan health tech startup Zuri Health has launched a WhatsApp chatbot for its users in Kenya. Known as Vera, Zuri says…
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News
Meta launches a WhatsApp chatbot for SMEs in Africa
Meta has announced the launch of a new WhatsApp chatbot to help SMEs across Africa learn how to grow their…
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BUSINESS
Central Bank of Liberia deploys chatbot to expand access to financial consumer protection
The Central Bank of Liberia (CBL) has unveiled a chatbot that empowers consumers to instantly file complaints against their financial institutions…
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BUSINESS
Old Mutual Investment Group Launches ChatBot to improve customer experience
The Old Mutual Investment Group, the Asset Management business arm of the UAP Old Mutual Group, has launched its Facebook…
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News
How To Stop Promotional Messages On Safaricom Through WhatsApp
Promotional text messages can be annoying sometimes especially for services you did not subscribe to. A number of users have…
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News
Safaricom’s AI chatbot Zuri now available on WhatsApp – How to activate
Remember Zuri? Safaricom’s artificial intelligence (AI) Chatbot to manage customers’ queries. Well, she’s now available on WhatsApp. Zuri has been…
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BUSINESS
Understanding Zuri, Safaricom’s AI Chatbot and Why it’s Important
In December 2018, Safaricom introduced Zuri, an Artificial Intelligence (AI) Chatbot to help customers perform a wide range of tasks.…
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News
Oracle hosting its Chatbot Week Africa In Kenya and Other African Countries to Showcase How the Tech can Transform African Business
Oracle has announced that it will be hosting its Chatbot Week Africa in Kenya, South Africa (Johannesburg and Cape Town),…
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