Understanding Zuri, Safaricom’s AI Chatbot and Why it’s Important

In December 2018, Safaricom introduced Zuri, an Artificial Intelligence (AI) Chatbot to help customers perform a wide range of tasks. What this basically means is that with Zuri, the over 17 million Safaricom mobile data customers are able to perform tasks like manage subscription services including viewing subscriptions and unsubscribing from chargeable SMS services. Other […]

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Oracle hosting its Chatbot Week Africa In Kenya and Other African Countries to Showcase How the Tech can Transform African Business

Oracle has announced that it will be hosting its Chatbot Week Africa in Kenya, South Africa (Johannesburg and Cape Town), Mauritius, Nigeria (Lagos and Abuja), Senegal, Ivory Coast and Ghana this week. The Chatbot Week Africa roundtable discussions will be are set to start on July 2 and will run until 6 July 2018. The […]

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