Safaricom to provide free data, voice call minutes and SMSs to over 5,500 Government healthcare workers

As the effects of the coronavirus continue to bite, Safaricom has announced that it will provide communication support for the pandemic response teams. The telco will offer 195 terabytes of data, 10 million voice call minutes and 33 million SMSs to critical Government healthcare workers for the next three months.

The resource includes a monthly bundle consisting of 12GB data + 600 voice call minutes + 2,000 SMSs per month topped up to the individual lines of the COVID-19 frontline workers as identified by the Ministry of Health, and 100 Mbps Internet Connectivity at Afya House for the National Command and Control Centre in this fight to safeguard our health.. It will also include a one-off bundle consisting of 50GB data + 3,500 voice call minutes + 10,000 SMSs to 15 members to assist in the smooth running of the fund activities.

The initiative according to a statement from Safaricom is part of its commitment  valued at Kes 6.5 billion to keep the country safe during this period.  Through the initiative Safaricom aims to support its customers and the country from the negative impact of the coronavirus pandemic through interventions in financial services, transport, education and healthcare.

 “The gallant frontline healthcare workers are our first line of defence against the pandemic and their dedication to serving the country has helped slow down infections within our communities. We not only want to appreciate the great work they are doing, but also facilitate their communication as they continue discharging their duties.” Peter Ndegwa, Safaricom PLC Chief Executive Officer, said. 

“We are cognizant of the challenge ahead of us and our purpose as an organisation is clear, to keep our customers connected and support Kenyans in whatever way we can,” added Ndegwa.

Hon. Mutahi Kagwe, Cabinet Secretary, Ministry of Health, said: “As we face this crisis, seamless worry-free communication between the frontline teams, the Command Centre and their loved ones is crucial. The contribution by Safaricom to support over 5,500 Government healthcare workers will go a long way in helping us execute a coordinated national response.”

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Nixon Kanali

Tech journalist based in Nairobi. I track and report on tech and African startups. Founder and Editor of TechTrends Media. Nixon is also the East African tech editor for Africa Business Communities. Send tips to

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