Safaricom introduces optional Internet Plus Package for its Home Fiber customers

Safaricom has introduced new packages for its Home Fiber customers. The company is calling it Internet Plus and is describing it as a converged service that will give customers access to Fiber, mobile data, voice minutes and unlimited SMS.

Basically, this is an additional service that customers can subscribe to in addition to the existing Fiber Home Packages.

The Internet Plus packages are as follows:

Bandwidth   5mbps 10mbps 20mbps 40mbps
Data 2GB 4GB 4GB 4GB
X-net Minutes 100 200 200 200
SMS Unlimited Unlimited Unlimited Unlimited
TOTAL MONTHLY COST  Ksh. 3000 Ksh. 4499 Ksh. 5999 Ksh. 10,999


So how does Internet Plus work? Well, Safaricom Home Fiber customers will be able to access the service by simply dialling the USSD *400#. Safaricom says in a statement says the customer will be allowed to keep and use ALL the mobile data, minutes and unlimited SMS or even Sambaza all of them to a friend or family member of their choice.

To query their mobile data, voice minutes and unlimited SMS balance customers will simply have to dial  *100#, *200# and their mobile data resources on *544#. Safaricom has however limited the purchase of Internet Plus via MPESA only.

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Nixon Kanali

Tech journalist based in Nairobi. I track and report on tech and African startups. Founder and Editor of TechTrends Media. Nixon is also the East African tech editor for Africa Business Communities. Send tips to

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