Upbeat Mitel Eyes East Africa Expansion for growth

Mitel, a leader in business communication technology, has announced plans to expand its footprint in the East African region, buoyed by a positive growth trajectory experienced last year.

Mr Asif Khan, Channel Director, Middle East and Africa (MEA) attributed the growth to technological disruptions occasioned by the Cocid-19 pandemic and singled out Africa as the next growth frontier. He was speaking on the sidelines of the just-concluded Emerging Tech Meet 2022 held in Nairobi.

“The year 2021 was a very successful one. It delivered better results than expected. We are therefore motivated to expand to more markets in Uganda, Tanzania and the rest of the East African region, where we see growth potential.  This expansion will increase penetration and make more products available in these markets”, said Mr Khan. 

The planned expansion comes against the backdrop of a shift in the technology landscape following the advent of Covid-19. Most organisations had to come up with suitable and robust solutions in order to remain effective. Notably, there is now a need for flexible home working solutions. The market is ripe for collaborative communication and remote working solutions, smart digital workspaces as well as endpoint security and management solutions. These collaborative solutions include mobile apps that can be tied directly into organisations’ workspaces, as today’s technology is geared towards remote working, collaborative efforts and enhancing online presence. 

“The digital transformation journey began when Covid-19 struck.  Globally, Africa is one of the largest and promising growth areas as governments increase spending in IT and automate organisations in healthcare sector, education and banking, where a lot of development is taking place.  Luckily, we had an advantage over our competitors as we already had solutions when Covid-19 struck and were also competitive in terms of pricing”, added Mr Khan.

Speaking at the same event, Dinesh OP, Technical Manager Africa, The Siemon Company, noted that the adoption of IoT devices and remote working solutions has accelerated data growth that has created the need for speed and reliable networks to handle data growth.

Mr Patrick Kimani Njoroge, Technical Manager, WECA, Mitel said most of the company’s technologies are implemented in 20 minutes. 

“Having access to pre-established buying contracts saves us time and cost, especially when working with governments. We have been able to build a secure telephony infrastructure that connects over 1,400 users in three Kenya Pipeline Authority headquarters and their branches. 

Some of our clients include defence ministries for various African countries, Nigeria Communication Commission, Multimedia University of Kenya and Tourism Fund of Kenya”, said Mr Njoroge.

Equally upbeat was Mr Moiz Maloo, Managing Director, Mart Networks Group. He stated that as a leading Technology Value Added Distributor with a regional network of System Integrators, Re-sellers and Service Providers with  FOCUS on IP Converged Network Solutions on Cabling Infrastructure, Mart Networks will also benefit from Mitel’s expansion and strengthen their partnership even further.

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