MYDAWA leverages on fintech solution iPay to scale up service delivery

Kenya’s leading e-health platform, MYDAWA, has signed a partnership deal with iPay Limited, an innovative payment processing solution and payment gateway for Africa.

The move is intended to scale up its service delivery in line with achieving better health outcomes through the increase of payment options for customers who buy their health and wellness products on the platform. As a result of this partnership, customers will be able to make payments easier, faster and more securely online courtesy of the innovative payment solution provided by iPay.

Announcing the partnership, MYDAWA Managing Director, Mr. Tony Wood said “We are extremely excited about this partnership that we believe will greatly benefit our customers. We, as a company, aim to make life easier for Kenyans and iPay is all about making payments easier –truly a match made in heaven!

“There is a need to leverage on fintech solutions to accurately meet the needs of today’s tech savvy and sophisticated customer. We want MYDAWA to be the most convenient choice for our consumers and this partnership with iPay has truly enabled us to get even closer to offering them the ultimate online shopping experience,” he added.

MYDAWA customers will now be able to pay for their prescription, health and wellness products through loyalty points, Mastercard, VISA, Bonga Points, Equitel, MPESA, Airtel money, eLipa, PesaLink and Kenswitch. The iPay Partnership also allows customers to make easy, fast and convenient online and offline payments from one account.

Commenting on the partnership, iPay MD, Mr. Philip Nyamwaya said, “iPay is proud to be associated with business and companies that besides offering good and quality services to their customers, are involved in work that is premised in doing social good.  We want to work with MYDAWA to ensure that all Kenyans can access quality and affordable medication nd personal care products conveniently and securely. We therefore have made it easier for their clients to make payments for pharmaceutical products both online and at the point of sale, securely, using mobile money, mobile-banking and credit cards options. Payment notification is instantly done to both the pharmacy and to the customer.”

According to the EY Fintech Adoption index 2017, the global fintech solution usage was at 33% with an expected increase to 52%. In Healthcare, leveraging on fintech solutions will help deliver positive, meaningful and engaging experiences for the customer without raising costs. This also contributes greatly towards the quality, accessibility and affordability aspects often seen as the main healthcare concerns in any part of the world.

iPay packages popular bank debit card, credit card and money transfer systems into an online/point of sale transaction processing gateway that allows one to receive payments off the client’s website.

The move is another first for the Health industry in Kenya and is also a big step towards achieving Universal Health Coverage (UHC) for all. It is also in line with the government’s Big 4 agenda – one of which is to make healthcare more affordable and accessible to all Kenyans.

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Nixon Kanali

Tech journalist based in Nairobi. I track and report on tech and African startups. Founder and Editor of TechTrends Media. Nixon is also the East African tech editor for Africa Business Communities. Send tips to

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