Safaricom has opened its first state-of-the-art equipment hub in Eldoret in a move that is aimed at enhancing network quality in the North Rift region.
The hub has been set up at Kapsoya in the outskirts of Eldoret Town at a cost of Ksh 200 million. The facility will provide space to house equipment for the expanding Safaricom enterprise customer base in the region, improve quality of service to its subscribers and help reduce network outages. This part of Safaricom’s ambitious network expansion plans to boost service delivery.
“This is an important milestone for Safaricom’s network expansion plan, especially in this region. The construction of this facility has been driven by the demand from our customers for data and voice services. This site is well equipped and has been designed in a way that will enable any future expansions to its core infrastructure in the region,” said Safaricom’s Director of Technology Thibaud Rerolle while commissioning the facility.
He added: “The center will help improve data speeds and address network failure issues, and this is part of the plan to make Safaricom the go-to network for all Kenyans”.
Safaricom has 11 key equipment hubs in Kenya with Kapsoya being the first fully equipped state of the art in North Rift region. With the increasing subscriber base that stands at over 21 Million subscribers on its network, Safaricom will continue to focus on rolling out of 2G and 3G sites across the country to meet customer demands.
Last year Safaricom launched 4G network making it the first mobile operator in the Sub-Saharan region to launch 4G Technology.
Safaricom already has the widest network coverage in the country, with over 3,200 base stations, nearly half of which are 3G-enabled.