With Akiba Plus, Sanlam Kenya Bets on a Digital Future Where Pensions Grow on Your Terms

Sanlam’s move toward a mobile-first pension comes with a quiet challenge to old ideas about security and belonging.


Sanlam Kenya has introduced Akiba Plus, a digital pension platform that lets users start saving from as little as 500 shillings a month. It’s an idea built for a new kind of saver — one who wants control, flexibility, and trust in the same space.

The platform sits at the crossroads of two realities. On one side, millions of Kenyans still operate outside formal pension systems. On the other, mobile technology has made it easier than ever to save, invest, and plan from anywhere. Akiba Plus steps into that gap, offering a bridge between old models of financial planning and a digital-first lifestyle.

Small beginnings with long reach

Akiba Plus is designed to make saving feel manageable. Users can join directly through their phones, choose how much to contribute, and watch their pension grow in real time. It’s simple by design. Starting with 500 shillings a month removes the fear that pension saving is only for the wealthy or formally employed.

That small entry point is part of Sanlam’s wider goal: to bring more Kenyans into long-term financial planning. The company hopes that once people experience the ease of starting, consistency will follow.

The deeper story beneath convenience

But the launch of Akiba Plus is not just about convenience. It’s about rethinking what retirement means in a digital economy. Many Kenyans don’t imagine retirement as a final phase of life anymore; it’s becoming a process of redesign — a slower, more deliberate way to plan for the future while staying financially active.

That’s where the product’s flexibility matters. By starting from 500 shillings, Akiba Plus removes one of the biggest barriers to entry. It suggests that saving for the future isn’t a privilege anymore; it can begin with pocket change and discipline.

A changing definition of security

For years, retirement meant something fixed — a certain age, a final job, a one-time payout. That definition no longer fits the economy most Kenyans live in. Work now shifts, projects come and go, and people build their security piece by piece.

Akiba Plus reflects that reality. Its flexibility allows contributors to pause or adjust their savings without penalty. It gives gig workers, freelancers, and small business owners a sense of structure in lives that rarely follow a straight line.

In this way, Sanlam isn’t just selling a product. It’s testing a new kind of social contract — one where security grows from access and choice rather than dependence on a single employer.

Building confidence through technology

The biggest challenge isn’t technical. It’s emotional. Many people distrust financial systems after years of slow service, hidden fees, and poor transparency. Sanlam’s answer is to make technology work as proof of reliability.

Akiba Plus operates on secure systems built under international standards. The company uses layered protection, from perimeter defenses to database encryption, and trains its staff regularly on cybersecurity awareness. That human element is key. Technology alone can’t protect data if people behind it aren’t alert.

These measures show that Sanlam sees security not as a side issue but as the foundation of trust.

Financial inclusion as a quiet transformation

Sanlam’s move fits into a larger national conversation. Pension coverage in Kenya remains low, hovering around a fifth of the working population. Many live without a financial cushion, relying instead on family or short-term savings.

By making pensions digital, Sanlam is trying to reach people who would never walk into an insurance office. The mobile-first model opens the door for market vendors, teachers, drivers, and domestic workers to begin saving on their own terms. It also gives small businesses a way to create group pension plans without complex paperwork.

It’s less about innovation for its own sake and more about access — about giving ordinary people a path to build security over time.

The quiet experiment unfolding

Akiba Plus could reshape how Kenyans view the idea of saving. It turns a phone into a pension tool, but the real shift lies in attitude. For a generation used to fast spending and digital speed, the concept of slow, steady growth feels almost radical.

Sanlam’s approach is to make that patience feel modern, even rewarding. The platform’s guaranteed returns and transparency features aim to keep users engaged, not just enrolled. Whether it succeeds depends on whether people begin to see small, regular saving as a habit worth keeping.

How to get started with Akiba Plus

Joining Akiba Plus is meant to be as straightforward as sending a text. Anyone can start by dialing *723# on their mobile phone or by visiting www.akibaplus.co.ke
. From there, the user can register, set their contribution amount, and begin saving immediately. The process takes only a few minutes and doesn’t require paperwork or a visit to an office. Contributions can be adjusted at any time, and savings are protected under the Retirement Benefits Act.

For first-time users, the mobile interface acts as both guide and record. It tracks every deposit, shows growth over time, and allows full visibility of where the money sits. The goal is to make pension saving feel less distant — something done in the same rhythm as everyday life.

Zoom out

Sanlam Kenya’s Akiba Plus represents more than a new product launch. It’s an attempt to rebuild confidence in the very idea of planning ahead. The company is betting that technology can make something once distant — retirement — feel practical and personal.

If the model works, it could do more than change how pensions are managed. It could teach a new rhythm of saving in a country where money moves fast and security often feels out of reach. One small contribution at a time, the story of financial independence may be quietly rewritten.

Go to TECHTRENDSKE.co.ke for more tech and business news from the African continent.

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By George Kamau

I brunch on consumer tech. Send scoops to george@techtrendsmedia.co.ke

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