Ride-hailing service Bolt has revealed that it has facilitated over 100 million rides in Kenya since entering the market.
Over the past decade, Bolt says it has grown from a groundbreaking startup to a global leader in the mobility sector. Both globally and locally, the company says it remains focused on providing an innovative technology platform that enhances safety, affordability, and sustainability.
Recently, Bolt announced that it has surpassed 150 million customers in over 45 countries and 500 cities. These customers are spread across its suite of mobility products which include ride-hailing, micromobility (scooter and e-bike rental), food delivery, grocery delivery, Bolt Drive, a free-floating car-sharing service, and Bolt Business, a corporate mobility service. Bolt also announced there are now over 3.5 million partners (drivers and couriers) using the app to earn a living, including over 1 million in Africa alone.
“We are excited to commemorate these significant global and local milestones. These accomplishments reflect the relentless dedication of our team to build a stellar product for our riders and driver-partners,’’ said Linda Ndungu, Bolt Kenya Country Manager.
‘’To amplify these gains, we have expanded our array of available mobility solutions. Bolt mobility offerings have now gone beyond traditional cars to include motorbikes, tuk-tuks, e-bikes, hybrid cars, and fully electric vehicles.’’
‘’Quality, safety and driver engagement underpin these accomplishments. We continue to elevate these three pillars as we grow and evolve. For instance, drivers can now engage directly with the local team in the Nairobi Driver Engagement Centre. We also actively collaborate with regulatory bodies and other stakeholders to foster an environment conducive to the growth of this vibrant sector.” she added.
Bolt says it’s continuously innovating the app and services to enhance user experience, including the recent introduction of scheduled rides option that allows users to book a ride up to 72 hours in advance, ensuring utmost convenience and a seamless travel experience.