How Uber Is Simplifying Tax Compliance for Drivers with e-TIMS Invoices in Kenya

In a move set to reshape ride-hailing in Kenya, Uber has announced that it will now issue e-TIMS-compliant invoices on behalf of its drivers. The initiative comes in line with the Kenya Revenue Authority’s (KRA) push to digitize tax collection and streamline compliance across all sectors, including transportation services.

For drivers, this marks a shift in daily operations. Under the VAT (Electronic Tax Invoice) Regulations, 2020, anyone providing goods or services must generate official tax invoices. Previously, this responsibility fell entirely on the driver, often creating delays and confusion, especially after busy shifts. With Uber stepping in, drivers can remain compliant without being bogged down by the technical demands of issuing an e-TIMS invoice after every ride.

To activate this service, Uber Kenya drivers need to complete two simple steps: first, read and accept a consent form allowing Uber to issue invoices on their behalf; second, submit a valid KRA PIN certificate through the driver app. For those without a PIN, Uber recommends applying through the KRA portal.

The impact of this update could extend beyond mere compliance. Tax-compliant invoices make it easier for corporate riders to claim business expenses, potentially increasing trip demand. For Uber, it is a strategic step that not only ensures regulatory adherence but could also boost overall ride bookings as the platform becomes more attractive to professional clients.

This move reflects a broader trend in Kenya’s digital economy: platforms are increasingly shouldering regulatory burdens for service providers.

Drivers have expressed a mix of relief and cautious optimism. While some welcome the simplicity of automated invoices, others are still navigating the requirement to link their KRA PIN to the app. Uber has emphasized that the process is mandatory for all active drivers, signaling the company’s commitment to staying aligned with government regulations.

For Kenya’s ride-hailing sector, the integration of e-TIMS invoices could mark a turning point. It brings drivers into the formal tax system without disrupting daily operations and positions Uber as a bridge between regulation and convenience. As more riders seek official receipts for business purposes, this initiative may well redefine how passengers choose their preferred ride services.

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