In a world cluttered with tech buzzwords, QLED TVs now stand out in electronics stores, promising luxurious viewing experiences. After a very enlightening chat with Sam Odhiambo, Head of Consumer Electronics Business in Kenya at Samsung Electronics East Africa on our TechTrends Podcast, we learned that contrary to popular belief, not everything that shines is truly made of gold or is quantum-dot powered.
For close to twenty years, Samsung has ruled in the global TV market, an indication of its continuous research for innovation.
While this is also true in Kenya when it comes to their display technology, the challenge to consumers is how to choose the true Samsung QLED TV in Kenya versus the counterfeit ones.
The Quantum Leap
Sam beautifully summed up what QLED actually means – Quantum Dot Light Emitting Diode. This technology produces light using nanoscale semiconductor materials, granting superior color accuracy, contrast, and brightness than conventional LED TVs with white backlights. Samsung pioneered this tech and made it commercially available in 2018.
Nowadays, TVs are attempting to claim QLED status that, in reality, do not carry the genuine quantum dot technology. So, this is where the distinction comes in between the genuine and fake Samsung QLED TVs in Kenya.
What to Look For
How can Kenyan consumers make sure they are actually buying a genuine Samsung QLED TV in Kenya? Sam listed some indicators:
- Cadmium-Free Certification: Authentic Samsung QLED TVs must be certified cadmium-free, meaning that not only are they good to look at, but also safer for human health. This had been the case since Samsung first embraced this technology.
- Burn-In Immunity: The greatest edge for the authentic Samsung QLED TV is its immunity against the so-called “burn-in” effect – those static images that get stuck on a lower-resolution screen forever. Samsung QLED displays are designed to prevent this so that the viewing experience is smooth.
- Q-Symphony: Samsung’s QLED TVs interact with their sound bars via Q-Symphony, eliminating any audio lag from wireless synchronization and using noise cancellation technology for the immersive audio-visual experience.
- The Eco-friendly Solar Cell Remote: By resorting to solar power, the remote needs no disposable batteries – commitment to environmental sustainability is clear through this remote.
- True Brightness and Luminance: The real QLED TVs in Kenya puts up a beautiful show with brightness and luminance so that the pictures and videos on the screen represent what the director or creator intended with utmost clarity.
- The Kenyan Key: Model Code XKE: For Kenyans, the model code is the most obvious indicator. An authentic Samsung QLED TV, which is authorized for the Kenyan market, will end with “XKE.” This simple check will ward off counterfeit products.
Beyond the Picture: Features for Every Lifestyle
Continuing Samsung’s display technology innovation is Neo QLED, an advanced QLED that utilizes Quantum Matrix and offers a bit better color production and picture quality. These premium models usually come in a spectacular 8K resolution and are hence catered to provide a glimpse of the future of ultra-high-definition viewing.
While still very much a developing area for 8K content, Samsung’s 8K TVs make for another brilliant example of upscaling by means of an algorithm so sophisticated that it can boost the resolution of low-resolution content to near-8K resolution, hence future-proofing one’s investment. When content catches up a little bit, these TVs will provide an exhilarating viewing experience.
Samsung recognizes the divergent needs of the Kenyan market and hence offers a vast variety of Samsung QLED TVs in Kenya, from the more affordable 55 inches to the gigantic 98 inches. A big excitement rests on the brink with the forthcoming launch of a 43-inch Samsung QLED TV in Kenya, which promises to make the premium picture experience available to even more people.
For the growing gaming community, select Samsung QLED TVs in Kenya and dedicated QLED gaming monitors aim to optimize the gaming experience with silky smooth visuals and ultra-responsive performance.
The Smart Home Canvas
Samsung, beyond just watching TV, thinks of it as a device that acts as the center of a connected home. Their Samsung QLED TV models are fully integrated with the SmartThings ecosystem, where the TV becomes a control hub for various smart devices, from security cameras to refrigerators. The capabilities offered by these interconnections add conveniences and allow a taste of what intelligent-type homes will look like.
Peace of Mind: Service and Support
When buying a Samsung QLED TV from authorized shops and commerce sites, the customer is assured of adequate after-sales services. A 24-month warranty on all QLED TVs, together with the delivery, installation, and training under the “Signature Service” in Nairobi, demonstrates Samsung’s commitment to customer satisfaction.
On top of that, their enhancement in repair technology for panels through the so-called “open cell” method attempts to minimize cost and maximize the lifespan of the TV.
Consumers can also reach a network of authorized service centers nationwide through the toll-free number 0500545545 for services rendered either in the center or at home.
Navigating the Purchase
Sam stressed the importance of buying a Samsung QLED TV only from authorized retailers and dealers spread across Kenya. These trusted outlets guarantee that the consumers receive original products, expert advice, and after-sales support.
By understanding the key differentiators and trusting authorized channels, Kenyan consumers can confidently navigate the market and bring home the truly immersive and innovative experience that Samsung QLED TVs deliver. The future of home entertainment is bright, vibrant, and powered by quantum dots – but it pays to ensure you’re getting the real spark.
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