Leading ride-hailing platform, Bolt has made safety its top priority with its Emergency Assist SOS button feature under the Bolt Safety Toolkit that’s designed to ensure safe rides for both passengers and drivers.
A Simple Yet Powerful Safety Tool
The Emergency Assist feature has been seamlessly integrated into the Bolt app and offers users instant access to emergency support when needed. With just a few taps, drivers and riders can:
- Instantly connect with local emergency services.
- Share live trip details with trusted contacts.
- Access real-time location tracking for enhanced security.
This feature brings peace of mind to users, ensuring that help is always within reach. Whether you’re commuting late at night or navigating unfamiliar areas, Emergency Assist provides an added layer of protection.
In case of an emergency—whether it’s a safety, security, or health concern during your ride—help is just a tap away. Simply tap the shield icon on your screen, then select Emergency Assist to connect instantly with your local helpline.
How to Use Emergency Assist on Bolt
- Tap Safety – Open the app and select the Safety option(shown in a shield icon) when driving to a destination
- Select Emergency Assist – Choose the Emergency Assist feature under the Safety toolkit for quick help.
- Press the Red Emergency SOS Button – Instantly and discreetly alert emergency services.
- Confirm Your Request – Once confirmed, emergency responders take action.
- Help is on the Way – Authorities receive your live location and ride details – including details of the car you’re in.
- Bolt Safety Team Support – A Bolt Safety team member will check in with a welfare call.
Enhancing Safety with Technology
Bolt’s commitment to safety is not just within transportation. Emergency Assist is one of the efforts where technology is placed for security in the real world.
It makes available the location tracker and emergency access directly through the app to enable users to act instantly in critical circumstances.
This feature also goes hand-in-hand with Bolt’s general goal of making ride-hailing services safer and more secure.
The company constantly upgrades its security features, ensuring its riders and drivers feel secure all the time.
A Safer Ride for Everyone
Emergency Assist sets a new safety standard in ride-hailing, ensuring help is always just a tap away.
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