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Samsung Electronics East Africa Responds to Viral Smart Television Hacking Threats


In this video, Sam Odhiambo, Head of Department, Consumer Electronics, Samsung Electronics East Africa Ltd, explains what the company is doing to protect its TVs and users from exploitation by hackers.

Samsung Knox Guard stands out as a unique and powerful security feature specifically designed to protect Samsung TVs. It goes beyond traditional security measures to mitigate financial risks and safeguard against hacks.

At its core, the Samsung Knox Guard provides comprehensive protection with a highly secure lock mechanism fortified with hardware-level security measures. The built-in Knox security ensures protection from the manufacturing stage through reset attempts, blocking unauthorised firmware editing and maintaining the integrity of the device’s software. Secure device identifier technology keeps the IMEI tamper-proof, while stringent restrictions prevent network bypass and malicious VPN or proxy usage, even when devices are offline.

A recent security report by Bitdefender shows that hundreds of thousands of TVs globally are at risk of exploitation by hackers. These vulnerabilities can allow attackers to gain unauthorised access, add themselves as users, and even gain root access to the TV. The consequences of these actions by hackers are malware injection, traffic snooping, and lateral movement across home networks.

With Samsung Knox Guard, users are in control. It offers a range of customisable security measures, allowing you to tailor the protection to your specific needs. It ensures comprehensive security coverage, from receiving crucial notifications to locking down your device. In the unfortunate event of device loss or theft, you can rest easy knowing that your confidential data can be wiped or reset remotely.

Despite its advanced security features, the Samsung Knox Guard maintains a streamlined user experience. Activation via the Knox web console requires no development, while optional server integration facilitates compatibility with legacy systems. Customisable device UI enhances user experience with pre-installed and configured payment or service apps accessible from the lock screen. Compatibility with Enterprise Mobility Management (EMM) solutions simplifies deployment on enrolled devices.

While the specific vulnerabilities blocked by Samsung Knox Guard for TVs are undisclosed, its real-world efficacy is undeniable. This security solution has proven worth in various scenarios, from preventing theft and loss to mitigating financial defaults.

This episode is also available on Spotify, Apple Podcast and other podcast streaming platforms.

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We cover Technology and Business trends in Kenya, East Africa and across the Globe. Send tips to editor@techtrendske.co.ke

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