Telemedicine provider, HealthX enters the Kenyan market

HealthX, a fully equipped, and virtual medical facility has launched its services in Kenya. The healthcare provider will utilize digital platforms to provide next-generation telemedicine and telemonitoring services, giving all Kenyans access to high-quality healthcare at an affordable cost.

Through the integrated telehealth platform, patients will have 24/7 access to qualified and licensed healthcare professionals with extensive experience in primary healthcare and patient management who are permanently employed by HealthX.

The company says the services will be offered on a transparent subscription model which is affordable, giving patients access to medical consultations via video or voice calls, and live chat.

“There is a positive shift in innovations in the healthcare space which from our perspective has been due to necessity such as the one presented by Covid-19, increased digital connectivity, more willingness by providers to re-invent their modes of service provision and also regulatory changes that have made enabling innovation in provision of quality healthcare services. With Universal Health Coverage being a priority area in our country, we believe HealthX will make a major contribution towards the achievement of universal and quality healthcare in Kenya”. Qaizer Manji, HealthX Africa CEO, said during the launch.

The onset of the COVID-19 pandemic pushed many consumers to embrace telehealth services at a faster rate than anticipated in the previous decade. A Mckinsey & Company global telehealth analysis conducted in July showed that over 40 percent of patients are willing to continue using telehealth services going forward- up from 11 percent using it prior to COVID-19. Investments in virtual health are therefore expected to grow at record levels as traditional healthcare providers also receive market pressure to innovate.

Mr. Manji also added that utilizing mobile and internet connectivity, the services will reduce congestion in healthcare facilities, lower costs for patients and give users access to educational healthcare content to help prevent diseases, which in the long term will contribute to a healthier population.  

HealthX has partnered with TruDoc 24×7, a leading population health management provider with extensive experience in the provision of integrated virtual healthcare services in the Middle East and North Africa. The facility will offer standardized care based on National Health Service (NHS) International Guidelines and all the doctors are licensed and have extensive clinical experience and specialized training on telehealth.  

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Reginah Wamboi

Reginah is a seasoned Kenyan journalist with a keen interest in business and African startups. Send tips to or

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