#CIO100AwardsEA: URA’s James Kizza is 2019 East Africa CIO of the Year

James Kizza, Assistant Commissioner IT, Uganda Revenue Authority (URA) is the winner of the East Africa CIO of the Year Award 2019. James was feted for playing crucial role in the trail-blazing digital development of the Uganda Revenue Authority (URA).

Kizza served for 26 years at URA and steadily climbing up the ranks and drastically improved client interaction for the public and various stakeholders in the various URA digital transformation initiatives.

In his position, he envisioned and directed a number of technology innovations, laying a foundation on which many of what URA relies on today, in the process, pioneering major technologies in the region that has enabled consolidation and simplification the underlying delivery environment.

“I am glad that all major interventions today rely on IT and each year government relies on URA to extend the Tax to GDP ratio and adds an annual increment to our target, which the Authority achieves owing to effective and successful deployment of technology to enable delivery efficient services,”  Kizza said.

With this year’s five-fold increase of the target, Kizza said, URA introduced Digital Tax Stamps, Electronic Invoicing – Electronic Fiscal Devices, Non-Intrusive Inspection together with smart gates to better manage its services at the borders and improve client experience from a wait time perspective.

”Currently, digitalization in URA stands at close to 96 percent of the business and the filing of returns stands at 100percent” said Kizza stressing that without IT the Authority would have no business”.

The judges, the role of the chief information officer (CIO) continues to evolve at a breakneck pace, and only those executives who advance in lockstep will enjoy prolonged success and better the enterprises that they dedicate their energies to serve.

The 2019 East Africa CIO100 jury led by Professor Louis Fourie, former VC at the Western Cape Peninsula University of Technology flanked by, Alex Ntale CEO – Rwanda ICT Chamber, Bill Sangiwa, Digital Transformation Expert in Tanzania, Charles Musisi, a senior ICT Expert in Uganda and Elizabeth Ochieng, ICT Director, Deloitte appreciated the high level of submissions for the 2019 regional CIO100 awards.

The award ceremony was also attended by Kenya’s ICT Cabinet Secretary, Joe Mucheru. The CS lauded James Kizza’s win and noted that governments across the region are opening up for ICT collaboration with a clear focus to serve citizens better and hasten the growth of investments in this era of digital transformation.

‘Kizza has been resilient and has over the years risked his neck for total digital modernisation, so that the Uganda Revenue Authority can competitively serve the citizens of Uganda and by extension the East African community,’ said the jurists.

Declared the best in several disciplines of the selection process, James Kizza nominated by a number of industry players was given a thumbs-up by a five-bench panel of CIO100 jurists who accorded him top score of the qualitative and quantitative work demonstrated in the intensive of change.

‘We chose to celebrate the leadership demonstrated by James Kizza since he does not make any distinction between IT, technology and business and has proven that he realizes this region’s digital future depends with what one passionately does today,’ said Musisi a member of CIO100 adjudication panel from Uganda.

In what was reckoned as a rare surprise, Safaricom’s Mpesa Foundation Academy scooped the Company of the Year Award that was hand over to Paul Githuka, the institution’s CIO, by Laura Chite, CEO – CIO East Africa.

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Nixon Kanali

Tech journalist based in Nairobi. I track and report on tech and African startups. Founder and Editor of TechTrends Media. Nixon is also the East African tech editor for Africa Business Communities. Send tips to

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