Greek firm introduces recovery software for Kenya’s banking sector


Greek financial solutions software firm Relational has launched a new solution, AroTRON Collections & Recoveries, targeted at Kenya’s banking industry.

The firm unveiled the new solution to bank executives and patners at an event held in Nairobi. Focusing on non-performing loans (NPLs), presentations and discussions at the event also explored the rising trend of NPLs and its repercussions on the economy as well as best practices for establishing effective collections measures and the appropriate tools for streamlined processes and successful KPIs.

Mr Agisilaos Papagiannopoulos, the Vice President of Sales at Relational stated: “After several years of intensive efforts to penetrate the Kenyan Financial Services sector, we are proud today to see that our hard work and adamant work ethic have come to fruition.  This is what the participation of so many important banking executives who honoured us with their presence today proves to us. We hope that this event showcased Relational’s value once again and would like to assure the local Financial Services market that we will continue to do our absolute best to secure our place as a trusted and reliable business software partner.”

Relational first established its presence in the Kenyan Financial Services sector five years ago, with a major installation of its Loan Origination solution, i-Apply. After a total of three successful Loan Origination installations in Kenyan Banks and following international trends, the company is shifting its focus to Arrears Management with its AroTRON Collections & Recoveries software solution and an extensive experience covering every aspect of the implementation of Collections, Recoveries and Litigation Management projects.

Currently, Relational is considered a market leader in Arrears Management across a wide geography that spans from the Baltics to the Mediterranean Sea, covering 27 countries in 3 continents. Using this experience as a driving force, Relational continues to invest in the East Africa Lending Market, customizing AroTRON to focus on the specifics of East Africa like mobile lending, virtual customers, micro lending etc.

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