Customer Retention
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News
Telcos must embrace digital transformation to drive customer retention
MAZIV, one of South Africa’s largest telecommunications group, is aggressively investing in digital transformation to drive superior customer experience and…
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News
How B2C Brands Can Revamp Customer Retention Strategies in 2021
While many brands focus on customer acquisition, it’s customer retention that can really drive revenue. 61% of small business owners…
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