Bolt South Africa has officially registered under South Africa’s newly implemented transport regulations, becoming the first major ride-hailing platform in the country to do so.
On 27 February 2026, the National Public Transport Regulator (NPTR) issued Bolt South Africa with a Certificate of Registration, formally confirming the company’s compliance with the new regulatory framework. This milestone not only reinforces Bolt’s commitment to regulatory compliance and constructive engagement with government, but also marks a significant step forward in strengthening safety across the platform for both driver operators and passengers.
The new regulatory framework aims to formalise and modernise the e-hailing sector, ensuring improved oversight, enhanced safety standards, and greater certainty for drivers, riders, and platform operators alike. By proactively completing its registration, Bolt is contributing to a safer, more accountable operating environment that protects all participants in the e-hailing ecosystem.
Mrs Fikile Nzuza-Chunga, Senior Public Policy Manager for Bolt South Africa, said: “We have always welcomed the introduction of clear and progressive regulations for the e-hailing sector. From the outset, we have worked closely with regulators and industry stakeholders to ensure compliance and welcome the framework that supports innovation, safety, and sustainable growth. Receiving the Certificate of Registration from the NPTR is an important milestone not only for Bolt, but for the broader e-hailing industry, as it strengthens trust and enhances safety for both driver operators and passengers.”
At Bolt, safety remains a top priority. In addition to aligning with the new regulatory framework, we continue to enhance stricter safety measures on our platform. Bolt has held numerous driver summits across the country to educate driver operators on the platform about the importance of complying with the new regulations and understanding their responsibilities within the evolving transport environment. These engagements form part of the company’s broader commitment to improving safety standards, promoting responsible operations, and ensuring that driver partners are fully informed and equipped to meet regulatory requirements.
Bolt remains focused on empowering thousands of driver partners across South Africa by providing flexible earning opportunities, while offering riders accessible, reliable, and safe transport options in cities nationwide.
As the transport industry continues to evolve, Bolt reaffirms its commitment to compliance, collaboration, continuous safety improvement, and contributing positively to South Africa’s broader mobility ecosystem.
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