Safaricom Fixed Connectivity Solutions: With Kenya now being described as a digital-first economy, fixed connectivity has become a lifesaver for both small and large enterprises. With many organisations now processing large amounts of data and serving thousands of customers online, any disruption could mean lost revenue or operational chaos.
To address this, Safaricom Business is deploying a suite of fixed connectivity solutions, including Dedicated Internet, Fibre, 4G/5G fixed wireless, and emerging SD-WAN & branch interconnectivity, that help enterprises achieve secure, resilient, always-on operations.
But how exactly do these solutions transform a business’s operational landscape in Kenya? Below is how these solutions are structured, and what benefits they bring
Dedicated Internet / Business Fibre
This high-capacity fibre is exclusively for business use, not shared with residential or general consumer traffic. With a dedicated internet, businesses can stay connected with premium, high-performance internet built for their critical operations and multi-site connectivity.
Features include guaranteed performance, dedicated bandwidth with symmetrical speeds from 50 Mbps to 1 Gbps. This product is delivered through Fibre or Microwave infrastructure and has the capacity to support real‐time systems (video conferencing, VoIP, cloud applications, etc.).
Micro/Small/ Medium Business that sign up receive free router and Installation, 24/7 always-on support, nationwide assistance – the support is available at over 50 Safaricom stores countrywide. Businesses also receive loyalty rewards, meaning they earn points as you stay connected
To get a dedicated Internet service for your business, you can dial USSD *485#
5G for Business
This is business-grade wireless access (fixed SIM or router) using 5G networks, often used as primary or backup for fibre.
Again, small and medium enterprises can sign via USSD *485# or by visiting the Safaricon website here or from any Safaricom Shops and dealer outlets.
5G for business is ultra-fast, with low latency and seamless digital experience for businesses, offering reliable, high-performance 5G connectivity to support cloud solutions, remote work, and more on Safaricom’s post-pay service model.
5G for business offers up to 5X faster speeds, low latency and seamless real-time performance for video calls, cloud applications and virtual collaborations. It also supports demanding workloads like large file transfers, and is also good for HD streaming. It comes with flexible and Scalable plans – tailored for all businesses.
4G Internet– Affordable, Always-On Connectivity
Now this is quite an interesting proposition, which offers fast and reliable connectivity, providing a flexible solution for users on the go or in areas where fixed connectivity may not be available.
4G for internet is ideal for mobile work, for small offices, shops and growing SMEs. It’s fast with consistent speeds and comes with very affordable data plans. Setup and activation is also straightforward. To sign up for your SME, you can dial USSD *485# or visit the Safaricom website here, or from any Safaricom Shop and dealer outlets.
4G Mi-Fi (Portable Internet That Moves With You)
For teams that are constantly on the move, Safaricom’s 4G Mi-Fi solution ensures that businesses stay connected anywhere, anytime. This portable internet device is perfect for micro and mobile businesses, offering a reliable and flexible way to stay online.
It provides strong 4G coverage across Kenya’s largest network, which currently reaches more than 97 per cent of the population. The 4G Mi-Fi device supports up to 16 devices simultaneously, making it an excellent option for small teams and remote operations. It also comes with affordable data plans and discounted modems, ensuring reliable performance and consistent speeds wherever your business takes you.
Businesses can get 4G Mi-Fi through *485#, via the Safaricom Business website, or from any Safaricom Shop and dealer outlet
From high-capacity fibre to next-generation 5G and portable 4G Mi-Fi, Safaricom’s fixed connectivity portfolio is ensuring that Kenyan businesses, regardless of their size, remain connected, competitive, and future-ready. With guaranteed performance, nationwide support, and flexible service plans, Safaricom Business continues to empower organisations to thrive in Kenya’s digital-first economy
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