As ride-hailing services focus more on safety and security, Bolt’s Driver Selfie Check stands out as an important feature designed to protect passengers and verify drivers.
While most ride-hailing services have become synonymous with convenience, they’ve also attracted fraud, scams, and risks that affect both passengers and drivers.
Bolt’s Driver Selfie Check feature confirms that the driver behind the wheel is the authorized individual, helping to minimize the chances of fraudulent activities such as account sharing or unauthorized vehicle use.
Bolt’s Driver Selfie Check is an automated security feature that requires drivers to take a real-time selfie periodically before going online or during random checks. This selfie is then compared to the registered profile photo using facial recognition technology. What this means is that you, as a passenger, know that the driver who shows up is who they say they are, and the company has taken a step to verify that.
The driver is prompted to take a selfie before starting a shift or during random checks. The app uses AI-powered facial recognition to compare the selfie with the driver’s stored profile photo. If the match is successful, the driver can continue accepting rides. Bolt may flag the account for further verification or temporary suspension if not.
Bolt greatly reduces the chances of fraudulent drivers using someone else’s profile with the Driver Selfie Check which confirms that the individual behind the wheel is the verified driver.
Certain drivers attempt to share their accounts with unregistered individuals to bypass Bolt’s rules. This feature stops such actions by mandating regular identity verification.
For verified drivers, this check takes just a few seconds—a minor inconvenience for the sake of passenger safety.
Bolt’s Driver Selfie Check feature is a crucial step toward ride-hailing safety, ensuring that only authorized drivers operate on the platform.
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