Cybersecurity firm Sophos today announced that its Sophos Managed Detection and Response [MDR] service has reached a major milestone, now protecting more than 26,000 organizations globally, growing its customer base by 37% in 2024.
This achievement highlights the increasing demand for Sophos’ proactive, expert-led security solutions, which help organizations of all sizes stay protected 24/7 against increasingly sophisticated cyber threats, including the most advanced ransomware, business email compromise [BEC] and phishing attacks.
Sophos MDR offers a comprehensive suite of capabilities that go beyond standard threat containment to include full-scale incident response, such as root cause analysis, the removal of malicious tools or artifacts used by attackers, and investigations across customers’ environments to ensure adversaries are fully ejected to prevent another attack. What further differentiates Sophos is that these incident response services are included with Sophos MDR on an unlimited basis, meaning customers are not additionally charged and there is no limit on the number of incident response hours.
Sophos MDR Complete also includes a breach protection warranty covering up to $1 million USD in incident response expenses. Sophos provides flexibility for how customers can work with the MDR analysts, including the ability to pre-authorize them to contain an active threat.
Sophos has made significant investments into its MDR offering with increased analyst capacity, AI assisted workflows, new features and expanded integrations to help deliver the best possible outcomes through improved protection, detection and investigation of threats. The company has added new features including Proof of Value, Enhanced Security for Microsoft Customers, Expanded Compatibility with Third Parties, Proactive Vulnerability Mitigation and Efficiency and Automation.
“Attackers are continuously advancing their tactics to outmanoeuvre traditional security defenses,” said Rob Harrison, senior vice president of product management at Sophos. “Our customers rely on Sophos MDR to help their organizations tackle today’s threats 24/7 with full-scale incident response to remove active adversaries and conduct root cause analysis to identify the underlying issues that led to an incident. We’re consistently evolving our solutions with new offerings and integrations, just like attackers are constantly evolving their tactics, so customers can disrupt threats before they escalate into destructive attacks.”
Sophos adds that it has invested significantly in third party integrations for its MDR customers to ingest and analyze events and alerts from an even broader range of tools and products, while also expanding propriety detections based on suspicious behaviour identified in Microsoft environments. This includes a new Backup and Recovery integration pack with Acronis, Rubrik and Veeam integrations to strengthen defenses against ransomware and Microsoft Office 365 Management Activity integrations, enabling the ingestion of audit logs and security alerts across the Microsoft ecosystem. More than 9,000 customers have this integration in the Sophos MDR solution.
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