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NCBA taps AWS to provide digital skills training for over 3,000 employees


NCBA and Amazon Web Services (AWS) have announced a strategic training initiative to enhance the digital skills of over 3,000 NCBA staff across East Africa. 

NCBA said in a statement that this collaboration underscores its commitment to leading digital innovation in the financial services industry in the region.

The program will see NCBA leverage AWS Training and Certification offerings to develop customized training programs for its workforce. Virtual instructors will lead the training online via AWS Digital Classroom to enable NCBA employees to build their knowledge and skills in Artificial Intelligence, Machine Learning, Cloud Computing, Cybersecurity, and Big Data and Analytics, among other areas.

“We are excited to work with AWS to provide our employees with world-best practice-based training access,” said NCBA’s Group Managing Director John Gachora.

“By equipping our staff with advanced problem-solving digital skills, we are accelerating our digital transformation efforts, enabling us to bring new end-to-end digitized customer journeys to market.” 

The Digital Skills Training program will kick off in September 2024, with a tiered rollout approach planned to ensure maximum participation and engagement among employees.

Both NCBA and AWS say they are committed to supporting staff throughout the training process, with all participants working towards earning AWS Certifications, which will validate their knowledge and skills training upon completion of the program.

“Organizations need cloud-skilled professionals to drive business transformation, and the availability of skilled talent is the single biggest barrier to industry transformation” said Martin Risau, head of EMEA Training and Certification at AWS. “We are thrilled to collaborate with NCBA in helping upskill their workforce to meet their future digital skill needs.”

By investing in the professional development of its staff, NCBA says it is committed to driving strong results and retaining the best talent to better serve its customers.

The bank further says AWS Training and Certification will reinforce its strategic focus on harnessing advanced digital technologies to anticipate and meet the evolving needs of its customers, positioning the bank as a leader in digital innovation within the financial services industry.

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By Nixon Kanali

Tech journalist based in Nairobi. I track and report on tech and African startups. Founder and Editor of TechTrends Media. Nixon is also the East African tech editor for Africa Business Communities. Send tips to nkanali@techtrendske.co.ke.

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