Tatu Telecom, Tatu City’s telecommunications company, announced today that it has connected over 1,000 customers to its high-speed fibre optic network.
The company has also revealed that it has completed the installation of 85,000 metres of fibre optic cable infrastructure.
In a statement, Tatu Telecom said this milestone underscores Tatu City’s commitment to offering world-class infrastructure and top-tier digital connectivity in the 5,000-acre new city.
Tatu Telecom said it seeks to provide reliable, high-speed internet to homes, schools, and businesses in Tatu City.
Designed to expand alongside the city’s rapid development, Tatu Telecom aims to ensure all new occupants are connected within 24 hours of moving in.
The core network operates at 10Gbps and can be upgraded to 100Gbps, delivering future-proof connectivity and scalability.
Tatu City Group Head of Utilities, Rendeavour and Deputy Country Head Alex Kahu said the milestone is not just about numbers adding that it is about the lives they are transforming by providing reliable, high-speed connectivity to thousands of residents, students, and businesses.
“As Tatu City continues to grow, Tatu Telecom will ensure that everyone is empowered to thrive in a digitally connected world,” he said.
Since its inception three years ago, Tatu Telecom has laid the foundation for an open-access network, allowing multiple internet service providers (ISPs) to serve Tatu City’s residents and businesses.
This flexible approach has attracted a diverse customer base, including major call centres, corporate offices, and educational institutions, all benefiting from Tatu Telecom’s reliable, high-speed internet service.
To meet the needs of its growing customer base, Tatu Telecom has also implemented a 24-hour manned help desk, ensuring round-the-clock support.
This service, driven by customer feedback, is particularly beneficial for businesses operating 24/7 and residential clients, with an aim to ensure any technical issues are swiftly addressed.
The company also plans to introduce new offerings, such as firewall as a service, to provide enhanced cybersecurity for homes and businesses.
Additionally, Tatu City recently launched Fahari Link to extend affordable, high-speed internet to underserved communities in Kiambu County, offering low-cost connections, daily internet plans and public Wi-Fi.
Fahari Link aims to connect nearly one million people, including residents of Ruiru, Oaklands, Murera Ruturu and Kamiti Corner.
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