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NCBA disbursed KES 478 billion in digital loans in H1 2024


NCBA Group disbursed KES 478 billion in digital loans in the first half of 2024,  marking a significant milestone for the bank and underscoring its commitment to digital transformation.

This amount represents a 4.0 per cent increase compared to the loans issued during the same period last year, highlighting the growing demand for digital financial solutions. 

The bank has revealed these figures as part of its continued efforts to expand its digital lending services and cater to the evolving needs of its customers.

‘’The Group continued to accelerate and promote financial inclusion across the region by disbursing KES 478 billion worth of Digital Loans.’’ the Group said during the release of its half-year results last week.

In addition to the increased digital loan disbursement, NCBA says it has been focusing on innovation in its digital platforms to enhance customer experience.

‘’This accompanied by innovation on digital platforms services such as the ability to invest on the bank app, instant digital loans and additional pay bill features ensured that NCBA empowered over 60 million customers across Africa and enabled them to achieve their financial goals.’’ the bank stated. 

NCBA Group has over the last few years strategically been betting on its digital products to grow its local footprint.

Its digital propositions, ranging from online banking and mobile banking through its app to card payments and the NCBA Till service, have stood the test of time and upheld customers’ expectations, positioning the bank as a leader in digital financial services. 

By leveraging these digital solutions, NCBA aims to continue meeting the financial needs of its customers and driving financial inclusion across the continent.

Overall, NCBA Group’s profit after tax increased to KES 9.8 billion, a  5.0 per cent increase compared to KES 9.4 billion reported during a similar period in 2023. 

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