Telecoms provider SEACOM encountered a service-affecting outage on its subsea cable system last weekend.
SEACOM said it is unable to confirm the cause of the disruption but is working with its cable repair partner to assess the feasibility of the repair in the region.
The company says the location of the cable break is significant due to its geopolitical sensitivity and ongoing tensions, making it a challenging environment for maintenance and repair operations.
‘’SEACOM still continues to carry traffic on its own cable between Kenya, Tanzania, Mozambique and South Africa for both Transmission and IP services,’’ it says.
It added that other IP-based services destined for Europe and other regions were automatically rerouted via SEACOM’s alternative routes on Equiano, PEACE and WACS cable systems and supported by its diverse terrestrial infrastructure, ensuring its clients remain operational with some latency in their internet communications.
”Although the impact on some of our clients has an impact on their businesses across East and Southern Africa, SEACOM has been working diligently to ensure the continuity of its services,” it said.
The company had issued a precautionary warning earlier in February, explaining that any disruptions to the cable system could be impacted regarding repairs due to the instability in the region.
It added that the team is currently working towards restoration timelines and will communicate these plans with its clients.
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