Kenya bets on Microsoft’s cloud services to enhance public service delivery

The Kenyan government will now adopt Microsoft’s cloud-first strategy to enhance public service delivery. 

Microsoft will engage the National Government, Ministries, Departments and Agencies through the ICT Authority in a joint working framework according to an agreement signed on Wednesday. The framework is expected to be finalized in February 2024.

The agreement seeks to enhance Kenya’s digital transformation and is centred around assisting the Kenyan Government in achieving the Kenyan Digital Economy Blueprint objectives. This includes the adoption of technology and improving efficiencies in the provision of e-government services for citizens.

“I would like to thank Microsoft for this engagement which has come at the right time. We believe that towards the end of this partnership, we shall enhance our cybersecurity awareness, enhance our digital skills and develop key technology areas for a vibrant digital sector.” Stanley Kamanguya, CEO of the ICT Authority said.

Kamanguya noted that through the collaboration, the Authority will be able to contribute to the development of digital skills, among other ICT pillars, further ensuring a thriving digital economy.

Kunle Awosika, Head of Public Sector in Africa at Microsoft noted that Microsoft was glad to enter into the partnership which will seek to create an open and enabling environment for Government departments for them to make technology and cloud platform choices through ICT Authority.

“Through the framework agreement which will be developed, we look forward to ensuring that this MoU becomes fruitful for the mutual benefits of our institutions,” he said

Phyllis Migwi, Country Manager of Microsoft in Kenya also welcomed the partnership and noted that they shall seek to work together with ICTA to promote the government’s agenda on the digital economy.

“As a leader in the tech space in Kenya, Microsoft is very glad to sign this MoU and for us, we are looking forward to see how we shall bring the full power of Microsoft services and products to the government for mutual benefit. Having operated in Kenya for over 20 years, we believe that this partnership will enhance the digital transformation agenda,” she said.

The ICT Authority is tasked with rationalizing and streamlining the management of all the Government’s ICT functions.

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Nixon Kanali

Tech journalist based in Nairobi. I track and report on tech and African startups. Founder and Editor of TechTrends Media. Nixon is also the East African tech editor for Africa Business Communities. Send tips to

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