Airtel Money Kenya has today reduced its Paybill, bulk payment and wallet-to-bank charges as it seeks to drive affordability for its customers.
In the new changes, Airtel Money’s Paybill and Wallet to Bank charges are lower than the current market rates in each tariff band.
With most of the Government services being accessed and paid for digitally, Airtel says Kenyans will highly welcome the reduction in the Paybill transaction charges as they pay for e-citizen services through Airtel Money while enjoying lower transaction costs.
The revised charges will apply to all Airtel Money customers. Besides the reduced Paybill charges, Airtel Money customers will still continue to enjoy Zero charges on utility bills payments such as electricity.
“This move reaffirms our continuous commitment to supporting our customers, especially with the prevailing economic challenges. Airtel Money will continue providing flexible and personalized solutions while at the same time delivering exceptional services and value for their money.” Said Airtel Money Kenya MD Anne Kinuthia-Otieno.
The announcement comes just a few weeks after the telco also revised its transfer and withdrawal transaction charges in Kenya effective from 25th October 2023. The revision of the transaction costs will see customers transacting higher amounts on the mobile money platform pay higher withdrawal charges
Below are the revised Paybill and wallet-to-bank charges”
| Tariff Bands and limits in KES | New Paybill and Wallet to Bank Charges in KES | |
| – | 9 | 0 |
| 10 | 49 | 0 |
| 50 | 100 | 0 |
| 101 | 500 | 4 |
| 501 | 1000 | 9 |
| 1,001 | 1,500 | 12 |
| 1,501 | 2,500 | 13 |
| 2,501 | 3,500 | 20 |
| 3,501 | 5,000 | 20 |
| 5,001 | 7,500 | 33 |
| 7,501 | 10,000 | 37 |
| 10,001 | 15,000 | 57 |
| 15,001 | 20,000 | 62 |
| 20,001 | 25,000 | 67 |
| 25,001 | 30,000 | 72 |
| 30,001 | 35,000 | 95 |
| 35,001 | 40,000 | 99 |
| 40,001 | 45,000 | 103 |
| 45,001 | 50,000 | 105 |
| 50,001 | 70,000 | 105 |
| 70,001 | 150,000 | 105 |
| 150,001 | 250,000 | 105 |
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