Nigerian health-tech startup Healthlane is restructuring as it struggles to remain afloat

Nigerian health-tech startup Healthlane has announced plans to change its business model, following months of operational struggles and little business.

Healthlane has been offering health tests that are booked on its digital platforms before the patient goes for physical tests at the company’s lab. This model of operation kept the company going, but unidentified problems have necessitated it to change, and now the company is changing its business model.

In an internal email to its community on Tuesday night company CEO Alain Nteff said  “We understand that this may come as a surprise, and we want to assure you that we are doing our utmost to make sure this transition is as smooth as possible,” the email read.

The CEO further called on customers to download their health data from the company’s platform.

“Furthermore, you have until the end of this year to download your health data and care plan from the mobile app,” the email further read.

The startup raised $2.4 million in 2020, as it promised to become a telemedicine and medicine-ordering app. A few months after this funding round, it pivoted into preventive healthcare checks.

From the communication made by the CEO, it’s now clear that the company is headed for another pivot.

Healthlane had promised to offer tests on heart health, diabetes, immunity, kidney, and liver among other vulnerable organs.

The company said about its services:  “Healthlane simplifies how you understand, track and improve your health; equipping you with access to worldclass health services that help you live longer and healthier. We are fast, accessible and primarily concerned about you”

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