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KenTrade introduces support services to ease trade documentation processes for traders


The Kenya Trade Network Agency (KenTrade), has introduced optional premium and support services to ease trade processes for traders in the contry.

The state agency says the support services target traders who prefer the convenience of having their cargo clearance documents processed for them by the Agency’s Contact Centre staff.

KenTrade CEO, Mr. Amos Wangora said the new services are aimed at easing trade processes for traders offering greater convenience and ease.

“KenTrade is deliberately making the international trade business in Kenya simpler and convenient for our willing customers, those who are constrained with time but are willing to pay a fee to be assisted” he said. The newly introduced Premium services took effect from November 1, 2020 and will enable the traders to conveniently get support to process their documents faster. Details of the fees are available on the KenTrade website.

KenTrade has also provided ways for traders and business people to equip themselves with the necessary skills to easily navigate the Kenya TradeNet System.

 “We have revised our training and certification programs on the Kenya TradeNet System for importers and exporters. The Agency is offering training sessions under strict Covid-19 protocols and has also reviewed the training fees to match the operational costs and needs of our customers in respective regions” said Mr. Wangora.

The System provides the trading community and all stakeholders with a single access point for all external trade related services and to meet legal and regulatory requirements. It has over the years had a significant impact in trade logistics in Kenya by simplifying and streamlining trade processes and procedures.

The Kenya TradeNet System is an initiative of the Kenya Vision 2030 to facilitate trade, customs clearance, competitiveness and to reduce the cost of trade. The system aims to provide the trading community and all stakeholders with a single access point for all external trade related services and to meet legal requirements.

Over the years, it has proven to be of great help in simplifying trade processes. It is therefore important for traders and business people to equip themselves with skills that will allow them to navigate the Kenya TradeNet System efficiently.

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Nixon Kanali

Tech journalist based in Nairobi. I write about tech, business and African startups. Founder and Editor For TechTrendsKE. Nixon is also the East African tech editor for Africa Business Communities. Send tips to nkanali@techtrendske.co.ke.

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