Uber Eats celebrated excellence in the hospitality sector during the Uber Eats Merchant Awards.
The event brought together small, medium, and large restaurant businesses, as well as non-food merchants such as supermarkets, grocery players, pharmacies, liquor merchants and more who have gone above and beyond in providing exceptional service to consumers throughout the year, on the Uber Eats platform.
According to Nakampe Molewa, General Manager, Uber Eats, Sub-Saharan Africa, the awards provide an opportunity to celebrate the hard work and dedication of merchants who use the Uber Eats platform.
He added “We are proud to work with such incredible merchants who consistently go above and beyond to deliver exceptional food, goods, and services. Their dedication to quality and innovation has played a significant role in the growth and success of Uber Eats in Kenya. Uber Eats remains committed to nurturing and promoting the growth of the Kenyan hospitality and retail industry.”
The Uber Eats Merchant Awards, now in the third year, are derived from consumer votes for various merchants as well as operational excellence metrics, based on Uber Eats data and operational metrics.
“We are delighted to spotlight the exceptional merchants who make our platform thrive. Beyond food delivery, Uber Eats’ expansion into grocery and retail is a testament to our dedication to meeting the diverse needs of consumers. We have taken great steps to offer more to our consumers and our merchant partners have been key to that success,” Nakampe said.
The addition of grocery and everyday essentials, pharmaceuticals, beauty and wellness, and alcohol, among others, showcases Uber Eats’ ambition to evolve into a comprehensive delivery platform.
During the ceremony, award categories included, Best African Restaurant, Best Burger, and Best Coffee Cafe. Java House was named the People’s Choice Online Food Delivery Restaurant of the Year, while Artcaffe Market was named the People’s Choice Grocery and Retail. The winners of these awards represent a diverse group of businesses that have excelled in providing top-notch services to consumers while embracing the ever-evolving landscape of the digital age.
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