How KRA’s eTIMS Upgrade Benefits Taxpayers

The Kenya Revenue Authority (KRA) has rolled out major upgrades to its Electronic Tax Invoice Management System (eTIMS)
KRA says the upgrade will directly benefit taxpayers by simplifying compliance, increasing efficiency, and providing greater flexibility in tax invoice management.
Why This Matters to Taxpayers:
- Faster Self-Onboarding – Taxpayers no longer need KRA approval to access eTIMS solutions. Registration is now instant, with confirmation via text message, eliminating delays and bureaucratic hurdles.
- More Flexibility in Invoicing – Businesses can now use multiple eTIMS solutions simultaneously, such as eTIMS Client and the online portal, without requiring KRA approval for changes.
- Easier Invoice Management – Taxpayers can now view and manage all invoices generated from different eTIMS solutions—including eTIMS Client, VSCU, OSCU, and eCitizen—through a single online taxpayer portal.
- Improved Accuracy and Compliance – Each invoicing solution maintains a unique sequence, ensuring proper record-keeping and reducing errors. Credit notes can only be generated from the platform where the original invoice was issued, preventing discrepancies.
- Enhanced System Integration – Businesses using the System to System integration method can now work with multiple third-party providers and add secondary devices, making tax compliance more seamless.
How These Upgrades Improve the Taxpayer Experience:
With the elimination of KRA approvals for onboarding and device changes, taxpayers can now enjoy a smoother and faster process when registering or switching between eTIMS solutions.
The ability to manage invoices from different platforms in one place reduces complexity, while maintaining accurate records enhances compliance.
For businesses, the flexibility to integrate multiple third-party solutions means fewer operational disruptions and easier tax management.
This upgrade is part of KRA’s continued efforts to leverage technology in making tax compliance simpler and more accessible for everyone.
By modernizing eTIMS, KRA is helping taxpayers save time, reduce administrative burdens, and improve overall efficiency in tax management, marking a significant step toward a more user-friendly tax system in Kenya.
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