Jumia Nigeria appoints Mrs Juliet Anammah as New CEO

Jumia Nigeria has appointed Mrs Juliet Anammah as its new Chief Executive Officer (CEO). Juliet is taking over from former Co-CEOs Jeremy Doutte and Nicolas Martin,...

MoneyGram Launches Account Deposit into Nigerian Banks from Key European Countries

MoneyGram has announced a new service that will allow customers in France, Germany, Ireland, Italy and Spain to send money to most personal Nigerian...

5 Trends That Shaped Kenya’s E-Commerce Market in 2015

2015 has no doubt been an impressive year for e-commerce in Kenya as more and more consumers chose to turn to the online space...

NetGuardians brings anti-fraud software solutions to Kenyan banks

Recent times have seen Kenyan banks being hit by several high profile fraud cases despite the Central Bank pledging tougher regulations. The cases have...

Dove TV now Available on DSTV Channel 349

MultiChoice has added Dove TV, the official television station of the Redeemed Christian Church of God (RCCG) on DSTV. Dove TV will air on channel...

Tigo unveils its 4G LTE service in Tanzania

Tigo subscribers in Tanzania can now enjoy the fastest internet connection following the unveiling of the company’s 4G LTE service in the country. The...

Airtel renews M-Pesa agents battle with Safaricom

Airtel Kenya has renewed its battle with Safaricom over the sharing of mobile money agents. Airtel, through its lawyers Mukite Musangi Advocates, has written...

Orange and ENGIE sign deal to expand rural electricity grid in Africa

Orange and ENGINE have signed a deal that will see them support the  the expansion of the rural electricity grid and ENGIE’s optimisation of...

E-commerce: Retailers should optimize supply chains to ensure customer satisfaction this festive season

The e-commerce shopping experience is increasingly becoming a popular option for consumers during the festive season. Retailers therefore need to pay careful attention to...

Travelfix.CO, an Online Travel Agency launches in Nigeria

Travelfix.CO, Africa’s fastest growing travel solutions provider has launched an online booking portal, that will offer Nigerian travellers discounted rates on flights, hotel, transfers...

Airtel Unveils new shop in Meru Town

Airtel has unveiled a new walk-in Service Centre in Meru town. Located on the ground floor of Tuskys Mall, the Airtel Meru shop will...

E-Commerce: Beware of potential customs charges when sending or receiving gifts internationally

In the lead up to the festive season, consumers are increasingly turning to e-commerce shopping portals instead of visiting physical stores due the convenience that...

#AfricaCom2015: Broadcasting Authority of Zimbabwe signs deal with Eutelsat to accelerate digital TV transition

Eutelsat Communications has signed a three-year contract with the Broadcasting Authority of Zimbabwe (BAZ) for Ku-band capacity on the EUTELSAT 3B satellite. The capacity will...

Cheki to hold free automotive educational event in Nairobi

In a bid to increase the public’s knowledge on issues in the automotive sector, Kenya’s online car trade platform, cheki.co.ke will on 21st November be hosting...

Orange signs agreement with Helios Investment Partners for the sale of its stake in...

Orange has  signed a binding agreement with Helios Investment Partners for the sale of its entire 70% stake in Telkom Kenya, Kenya's third largest telecommunication...

Airtel takes Platinum spot sponsorship with Catholic Church ahead of Pope’s visit to Kenya

Bharti Airtel has partnered with the Catholic Church as a platinum sponsor for the upcoming historic visit of His Holiness Pope Francis to Kenya. The...

Ethiopia Commodity Exchange (ECX) Launches Food Traceability

  Ethiopia Commodity Exchange has officially announced the launch of its IBM enabled national traceability system, eATTS at an event held in held in Hawassa...

MTN Chief Executive Sifiso Dabengwa resigns

Africa’s largest telecommunications company, MTN Group Ltd Chief Executive  Sifiso Dabengwa has resigned. His resignation came at a time when the company is struggling...

Liquid Telecom named Best African Wholesale Carrier at Global Carrier Awards

Liquid Telecom has for the fourth consecutive year been named the Best African Wholesale Carrier at the 11th annual Global Carrier Awards with the...

Co-op Bank and SimbaPay partner to offer Diaspora Remittances

The Co-operative Bank of Kenya has today announced a new partnership with SimbaPay to offer international money transfer services to the bank’s customers in...

Siemens to build 1,000km power line between Kenya and Ethiopia

Global engineering firm Siemens has been appointed in consortium with construction company Isolux Corsan to build a 1,000 kilometre power line from Ethiopia to...

MoneyGram Partners with Econet Wireless to allow international money transfer via Zimbabwe’s EcoCash

MoneyGram and Econet Wireless yesterday launched a new service that will enable customers from more than 200 countries and territories worldwide to transfer funds via...

Funjaza, an entertainment website launches in Kenya

A new entertainment events listing site has  been launched in Kenya. Dubbed Funjaza, the website will allow users to easily find and post entertainment events taking...

M-Pesa to now indicate recipients’ last name to stop worrying transactions

M-pesa will now indicate recipients last name to stop its users over worrying transactions this is after Safaricom  introduced a new enhancement to M-PESA that will...

Viettel launches mobile and internet services in Tanzania

Viettel  has today unveiled mobile and internet services in Tanzania, under the brand name of Halotel. According to the telecom company, the launch reflects...

#CSWeek2015 Video: How Different Companies celebrated Customer Service Week

Customer Service Week is an international celebration of the importance of customer service and of the people who serve and support customers on a...

Video: How things went down at The Nairobi International Trade Fair

The Nairobi International Trade Fair (NITF) is the largest Trade Fair in the East African Region. It is a seven day event that runs...

Mobile Money: Beyonic Partners with Mobile Accord to Expand Further into Africa

Beyonic , a technology company that aims to eliminate the rampant use of cash in emerging markets has announced a new partnership with Mobile...

Airtel champions Indo-Africa ICT collaboration

Airtel has championed India-Africa collaboration through the sponsorship of this year’s Ind0-Africa ICT Expo. The event took place this week at the Kenyatta International...

Airtel Kenya post-paid customers can now pay bills online

Airtel Kenya post-paid customers can now pay their bills online. This is after the telecommunication company unveiled a new platform the customers can conveniently...

Airtel Kenya continues to record growth in data, mobile voice and SMS traffic

The quarter under review exhibited mixed trends in terms of local mobile voice traffic per operator with Airtel Kenya Limited experiencing an increase in...

Video: What you missed from the Airtel Sondeka Festival 2015

Sondeka is Africa’s first annual creative festival, which serves as a platform for numerous events, activities, exhibitions that showcase Africa’s creative industry and promote...

Airtel Kenya Headquarters staff visit Nairobi Markets

Airtel Kenya staff from its Nairobi headquarters lead by their CEO Adil El Youssefi visited various customer segments to gain a better understanding and...

Airtel Kenya launches Smartika na 5x bonus promotion,50 cars to be won

Airtel Kenya has today unveiled a new consumer promotion that will see its prepaid customers walk away with 50 Toyota Axio cars. Dubbed the...

Safaricom opens up M-Pesa platform for Developers

  Safaricom has opened up its M-PESA platform to allow local and international developers to come up with next-generation applications that will work with the...

Multichoice says Continued depreciation of the Shilling causes adjustment to DStv subscription

MultiChoice has announced a price adjustment on DStv subscription fees in Kenya effective from 1 October 2015. The increase according to the company is necessitated...

SimbaPay announces Instant Deposit Service to all Choice Bank accounts in Kenya

SimbaPay has today announced the expansion of its free instant deposit service to Choice Microfinance Bank in Kenya. The digital money transfer provider has...

Car and General opens new showroom in Lodwar Town

Car and General- Kenya has opened a new TVS dealer in Lodwar as part of the company's plan to take its products closer to...

Mobile Money: Nigeria to host #RemitAfrica2015 Conference

This year, Nigeria will play host to the REMITAFRICA2015 conference, a mobile money conference organized by MobileMoneyAfrica. The conference, which will be held on...

Eliminating ‘blight of Kerosene’ of rural households

Simon Kiragu is one of the propagators of renewable energy in Kenya. Since 2013, he has been working hard to push for the use...

DHL Africa Launches pocket-sized, all-touch computers to meet increasing delivery demands

DHL Express Sub-Saharan Africa has launched pocket-sized, all-touch computers that capitalize on the latest technological advancements, and ensure customers on the continent benefit from...

Airtel Kenya unveils new Innovative Digital Content Products

Airtel Kenya has today announced the launch of two new innovative digital products. The Airtel Jam Sessions, a music show and Airtel Future Shapers...

Airtel records an increase market share gains for Data, Voice and SMS

Airtel Kenya has recorded an increase market share gains for data, Voice and SMS, this is according to the Quarterly Sector Statistics report released...

Airtel Kenya recognized as a Global Best Practice Case Study on Social Media

Airtel Kenya has been recognized as a global best practice case study by Socialbakers, a global social media analytics firm for outstanding performance in serving customers...

Interview: The evolving role of E-commerce in the travel industry

The most amazing aspect of e-commerce is its ability to impact sales and marketing efforts immediately, however, the uptake of e-commerce is still on...

Safaricom introduces ”Advantage Plus”, a new post-pay tariff

Safaricom has announced the launch of a new post-pay tariff offering bundled Voice, SMS and Data services. Dubbed “Advantage Plus,” the tariff will be...

Mobile vs. desktop orders – how Africa uses online food delivery

Africa’s leading food delivery marketplace hellofood has released an info graphic showing how the emerging mobile market impacts online food delivery in Africa. The...

Global investment increasing dramatically in Africa’s telecoms industry

Africa’s telecoms industry forms a vital component to the country’s economic growth, affecting all aspects of the business and social sphere. Dramatic expansion in...

Standard Group unveils new 24hrs news channel, KtnNews

The Standard Group will today unveiled a new television station, KtnNews Channel. The company says the 24-hour station will focus on delivering comprehensive, incisive...

This is what happens to money in your M-Pesa Account when you pass on

So many questions have always been asked on what happens to the money in an M-Pesa account if the account holder passes on Safaricom...

SME empowerment innovation challenge to highlight business potential in Sub-Saharan Africa

From June until December of this year, HiiL Innovating Justice, an advisory and research institute within the justice sector, based in The Hague, Netherlands...

Now, Mastercard wants you to authenticate payments through ‘Credit Card Selfies’

MasterCard is experimenting with a smartphone app which allows people to confirm their identity and authenticate online transactions via a facial scan. Users will have...

Airtel appoints Levi Nyakundi as new Marketing Director

Airtel Kenya has announced the appointment of Levi Nyakundi to the position of Marketing Director effective 1st July 2015. Levi will be charged with the...

Airtel hosts Senate Committee on Education, Information and Technology

Airtel Kenya Board last weekend hosted the Senate committee on Education, Information and Technology at Airtel Kenya HQ offices, ahead of debate on anti-competitive behaviour...

VIDEO: The China Trade Week 2015 Highlights

The China Trade Week has entered its second day today , the event which started on July 1st  and ends on 3rd 2015  is being hosted...

Airtel now third largest mobile operator in the world

Airtel has been named the third largest mobile operator in the world in terms of subscribers, according to latest data published by WCIS. Airtel...

e-Commerce:MOBOfree launches First-of-a-Kind ID Verification program in Nigeria and Uganda

MOBOfree has today announced the launch of the first-of-a-kind ID verification program in Nigeria and Uganda in what it says is aimed at strengthening...

Stima sacco launches m-pawa, a revolutionary mobile solution

By Nixon Kanali, TechTrendsKE Stima Sacco has unveiled a new service that will see its members access an array of financial solutions through their mobile...

SimbaPay launches world’s first international access to M-Pesa PayBill

SimbaPay has launched a service that will allow Kenyans living abroad to make M-Pesa PayBill payments, a new addition to the existing SimbaPay platform. The service dubbed...

HomeSend Wins ”Best Payment Product” in Africa Award

HomeSend, has received the 2015 “Best Payment Product in Africa” award at the Asian Banker Middle East and Africa Awards. The award recognizes payment products...

Hellofood on Managing the Customer Service Experience for food delivery

Any business or organization worth its salt knows that customer is king and will always work towards satisfying the customer’s needs, providing him with...

Is GOTV illegally charging its subscribers for free to air channels?

GOtv has done away with its Free to Air bouquet, dubbed as GOtv open bouquet, replacing it with GOtv lite where they will be...

You can now pay your taxes via Airtel Money

Airtel Kenya has now made it possible for Kenyan citizens across the country to inquire for KRA services by using Airtel Money. By simply dialing...

Airtel Money visa card driving financial inclusion

On year after Airtel Kenya launched the Airtel Money VISA card, the debit card continues to allow easy access funds 24 hours a day,...

Campus Discounts,a global web platform exits private beta

Have you ever thought of a platform where university students receive, view and share product discounts posted by businesses located around their campuses? Well,...

Mobile Money: Ingenico Group wins ‘Financial Inclusion Platform of the Year award

Ingenico Group the global leader in seamless payment has won the ‘Financial Inclusion Platform of the Year’ Award at the 5th edition of the annual...

SimbaPay launches free UK to Nigeria money transfers

SimbaPay has launched a money transfer service between the United Kingdom (UK) and Nigeria that will see Nigerians  living in the UK can send...

How Airtel CSR is supporting education in Kenya

Internet for Schools:  Since the inception of Airtel’s internet for schools project, thousands of students across the country have continued to benefit from the free...

Ericsson signs deal with Safaricom to deploy Wi-Fi technology

Ericsson has signed a multi-year agreement with Kenya`s largest mobile operator Safaricom, to support the upgrade and expansion of its converged mobile network infrastructure in densely-populated...

SimbaNET tailors products to fit the Kenyan SMEs market

For a while now Kenya’s SME market has grown to become more dynamic through huge amounts of innovation and entrepreneurial spirit. SMEs are also...

Interview: Old Mutual Financial Advisor talks about early investments

Many people don’t seem to be investing in shares due to what people say or have seen with collapsed stock brokerage company like Nyaga. ...

e-Commerce: MOBOfree Records Outstanding Performances in Africa

MOBOfree.com, the leading African social marketplace has announced  an increase of more than 44% in the number of registered users of MOBOfree.com in Nigeria...

Halifax Limited launches first ever SMS- based Lottery in Kenya

Lottery operator Halifax Ltd. has today launched a one-of-its kind SMS-based lottery that will allow Kenyan mobile phone users to buy lottery tickets via...

Jumia announces Easter egg hunt; Also to offer discounts of up to 85% on...

This Easter, Jumia is expected to host what it says is the biggest virtual egg hunt in Kenya’s history.  The online shopping company says one...

Akon to grace the Airtel trace music star finals in Kenya

Celebrated pop star AKON will be in the country on 27th March 2015 for the Airtel Trace Music Star Pan-African Grand Finale, the continent’s...

Orange partners with Airtel to enable international money transfers between Côte d’Ivoire and Burkina...

Orange Money in Côte d’Ivoire will now be able  to use their mobile phones to send money to customers of Airtel Money in Burkina...

Safaricom opens new data centre in Kapsoya

Safaricom has opened its first state-of-the-art equipment hub in Eldoret in a move that is aimed at enhancing network quality in the North Rift...

Vodafone launches M-Pesa payments between Tanzania and Kenya

Vodafone has launched Mpesa transfer services between Tanzania and Kenya. A service which it says will see M-Pesa customers from East Africa’s two biggest...

GOtv unveils ”Dunga Milli” promotion, slices decoder prices by 22percent

GOtv has unveiled 'Dunga Milli', a new promotion that will see it give away Sh1millionn weekly and raft of prizes worth Sh100million for the...

Orange launches most affordable dual SIM handset in the Kenyan market

Integrated telecommunication solutions provider Orange has today launched an entry level dual SIM handset, further lowering the entry barriers for first time mobile phone...

Safaricom gets go-ahead to import digital set-top boxes

    Safaricom has applied for a digital broadcasting licence as it aims to take advantage of the convergence coming with digital TV migration to deepen...

Visa, Airtel Extend Mobile Payments to Seven African Countries

Visa and Bharti Airtel, have partnered to bring innovative mobile payment services to seven markets in Africa including Gabon, Ghana, Kenya, Madagascar, Rwanda, Seychelles...

HELB, KCB automate payout of Kshs. 8Billion kitty

(Photo source: Helb) High Education Loans Board (HELB) and KCB have launched a Student Smart card aimed at improving efficiency in the loan disbursement scheme....

Orange launches Orange Klif digital offer to deliver mobile internet to more people across...

Orange has launched Orange Klif digital offer, a new breakthrough digital offer across its significant African and Middle Eastern footprint. The company says this new...

Airtel launches UnlimiNET bundles for unlimited connections

Airtel Kenya has announced the introduction of yet another new unique and exciting product that offers customers the peace of mind and freedom to...

Mobile money: MoneyGram Agent Network in Africa hits 25,000 Locations

MoneyGram agent network in Africa has reached 25,000 locations, the company has announced. This according to the company is after  a strategic expansion initiative...

Safaricom aims at e-payment billions with M-Pesa cards

Safaricom plans to introduce M-Pesa payment cards that will be used for settling government services and taxes, in yet another move that puts the...

Safaricom services restored following network outage in parts of Nairobi

Earlier today Safaricom experienced a major outage of its services in parts of Nairobi leaving subscribers with no access to calls, SMS and data...

Mobile Money: HelloCash mobile money services launches in Ethiopia

Lion International Bank and Somali Micro Finance in partnership with Ethiopian based technology service provider BelCash Technology Solution PLC have launched the official pilot...

Orange and Ecobank launch money transfer service in Africa

By Nixon Kanali, Orange and pan-African banking group Ecobank have rolled out a service that will enable Orange Money subscribers who also have bank...

Orange rolls out 3G network to 14 more areas in the country

Orange has added 14 more urban centres to its 3G network. Orange says the 14 towns are now covered by the Orange high-speed 3G service....

Airtel Kenya drops roaming data and call rates in Uganda

Bharti Airtel has  announced a significant reduction in data roaming and rates in Uganda. The data rates have reduced by 78%  and call rates by...

Tigo subscribers to enjoy 36m music tracks on their smartphones

Tigo, Tanzania's leading innovative telecommunication company has announced the launch of Tigo Music through a partnership with Deezer, the international music streaming service that will...

Gemalto prepaid EMV banking cards extend reach of Vodacom m-pesa mobile wallet in South...

 Gemalto, the world leader in digital security, announces the deployment of prepaid EMV banking cards to complement Vodacom’s m-pesa mobile wallet service in South...

Safaricom subscribers to receive calls for free while roaming in Uganda

Safaricom has discounted roaming rates for roaming calls made in Uganda following the adoption of the One Network Area initiative by the country. This comes...

SAFARICOM SLASHES ROAMING RATES FOR SUBSCRIBERS TRAVELLING TO OVER 20 COUNTRIES

Safaricom has lowered its roaming rates for its subscribers travelling to over 20 countries. This comes after successful negotiations with its global network of...

First Phase of Konza Techno City Construction Kicks Off

By Nixon Kanali / TechTrendsKE Work on Konza Techno City which is going to be the biggest Techno City in Africa has officially kicked off. The...

Equity Bank lines up Vijana na Equity programme to nurture youthful entrepreneurs in the...

Equity Bank Kenya has launched a dedicated online campaign to provide support for youthful entrepreneurs aspiring to make their mark in various creative fields....

Safaricom launches the LTE Advanced Safaricom 4G Network in Nairobi

By Nixon Kanali After months of testing in several parts of Nairobi, Safaricom has finally launched the LTE Advanced! Safaricom 4G which the company says...

Safaricom’s Lipa Na M-Pesa ranked top In Cashless Transactions

With less than a year after it was introduced, Safaricom’s Lipa Na M-PESA has been ranked as the most preferred method of making payments...

Airtel Kenya Appoints Titus Naikuni to chair its Board of Directors

Bharti Airtel has appointed former Kenya Airways Chief Executive Titus Naikuni as their new Airtel Kenya’s board of directors chairman. He joins the team  in...

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Data of Thousands of Mount Kenya University Students Leaked Online in...

A new report suggests that data of various Mount Kenya University students – both past and present – is being shared online in hacker...

24Bit Podcast Episode 22: Video Chat Apps – The new normal...

In this latest episode of our 24Bit Podcast, Emmanuel Chenze, Nick Kanali and Dickson Otieno discuss Video Chat Apps people are using with the...

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Google Sued For Allegedly Tracking Users in Incognito Mode

A new class-action lawsuit against Google’s parent company, Alphabet, is accusing the company against tracking users in incognito mode. The lawsuit could cost the...