mSurvey, Safaricom partner to enable merchants collect customer feedback via Lipa Na M-Pesa

Kenyan SaaS Mobile Consumer Feedback Company mSurvey has announced a new partnership with Safaricom’s M-Pesa. The partnership, announced today, will enable merchants across the country to access customer feedback via Lipa Na M-Pesa through mSurvey’s platform. The company says merchants using this service will be able to obtain actionable customer insights to inform their strategy […]

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Kenya’s mSurvey Secures $3.5m Series A Investment

Kenyan SaaS Mobile Consumer Feedback Company mSurvey has announced a Series A round of USD$3.5m, led by Africa focused venture firm TLcom Capital with investment from Social Capital, Kapor Capital, Golden Palm, and Richard Owen; founding team of Net Promoter Score (NPS). The funding, announced today follows Seed Investment rounds from Cross Culture Ventures, Alpha […]

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Kenya’s mSurvey expands its operations to Nigeria

Kenya’s mobile-first consumer experience platform mSurvey has expanded its operations in Nigeria. The move comes as the Kenya-based company seeks to consolidate its position as Africa’s leading technology-powered customer loyalty platform. Backed by international and African investors, including Safaricom’s Spark Fund, Cross Culture Ventures and Alpha Angels, mSurvey will be opening a new office and […]

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