Orange and Ecobank launch money transfer service in Africa


By Nixon Kanali,

photo-orange-moneyOrange and pan-African banking group Ecobank have rolled out a service that will enable Orange Money subscribers who also have bank accounts with Ecobank to transfer money between their respective accounts.

The partnership according to the two companies comes as part of a joint strategy to enhance mobile financial services and to increase access to banking services across Africa and aims to facilitate money transfers for both Ecobank and Orange customers . Customers will be offered the possibility of topping up their Orange Money e-wallet from their bank account, and vice versa and they can use their mobile phones to securely transfer money at any time without the need to go to a distribution point or to have physical cash.

With Orange Money customers will be able to transfer money from their mobile phones to any other customer in the country and, in some countries, internationally. They can also pay their water, electricity and television bills and top up their telephone airtime remotely. Depending on the country, they may also benefit from savings and insurance solutions.

Under the partnership with customers will link their bank account their Orange Money account. Notably, it is a service that facilitates exchanges between persons with bank accounts and those without. Ecobank customers can also view bank account balance and obtain mini-statements by SMS via the service.

Speaking during the announcement of this partnership,Deputy Chief Executive Officer of Orange in charge of Customer Experience and Mobile Banking  Laurent Paillassot said this partnership between Orange and Ecobank will further enrich customer experience.

”By facilitating exchanges between Ecobank and Orange Money accounts, our customers will be able to conduct financial transactions quickly and in complete security, bringing them the best of both worlds. We want to offer this service wherever it makes sense.” He said

“This roll-out further demonstrates Ecobank’s commitment to make branchless banking a reality by activating multiple service channels in every country in which we operate. Our unique pan-African footprint also enables us to be at the forefront of efforts to develop the market for cross-border mobile financial services in Africa.” Patrick Akinwuntan, Ecobank’s Group Executive in charge of Domestic Banking added.

The service has already been rolled out in Mali and  is expected to be rolled out  in several other African countries, including Cameroon, Côte d’Ivoire, Guinea Conakry, Niger, Senegal and the Democratic Republic of the Congo, during the first half of 2015.

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