Search Results for: safaricom
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BUSINESS
Safaricom Unveils “Grow With Safaricom Business” Platform For MSMEs
Safaricom has launched the “Grow with Safaricom Business” engagement platform for Micro, Small and Medium Enterprises (MSMEs). The platform, according…
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BUSINESS
Safaricom shares its accomplishments and future strategies for Ethiopia
Safaricom PLC on Friday held its second Investor Day in Addis Ababa, providing an opportunity for the investment community to…
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News
Safaricom halts money transfers to unregistered M-PESA users
Kenya’s leading telco Safaricom will no longer allow unregistered mobile money users to receive money from users of its M-Pesa…
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News
Safaricom and partners launch accelerator program for local startups
Kenya’s leading telco Safaricom has launched an accelerator program targeting local startups. Known as Spark Accelerator the program aims to…
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News
Safaricom’s M-Pesa is currently down
Safaricom’s mobile money platform M-Pesa is down with users nationwide reporting delays. The service is unavailable on both the M-Pesa…
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News
Mdundo and Safaricom Launch Ksh 5 Per Day Music Subscription Service
Popular music streaming platform, Mdundo.com has partnered with Safaricom to launch a new subscription service that will enable Kenyans to access…
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News
Kenya-assembled (Safaricom) Neon Ultra First Impressions Review
Neon Ultra Review: The Kenyan-assembled smartphones were finally unveiled a couple of weeks ago. The devices feature the Neon branding…
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News
Safaricom’s fixed internet business revenue hit KES 7.4 billion
Safaricom Plc has reported a 9.1% growth in revenue for its fixed internet business to reach Ksh 7.4 billion for…
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BUSINESS
Safaricom now has 1.2 million M-PESA customers in Ethiopia
Safaricom has now registered 1.2 million M-PESA customers since launching the mobile money service in the country in August this…
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News
[24Bit Podcast] Unpacking Safaricom Hook: A New Digital Horizon for Kenya’s Youth
Recently, Safaricom unveiled Hook, well of course we never saw it coming but Safaricom Hook is what replaces BLAZE. Safaricom…
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News
Safaricom Expands 5G Coverage to 35 Counties, Slashes 5G Router Prices
Safaricom has increased its 5G coverage to select towns across 35 counties as it continues to increase its 5G coverage…
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News
Safaricom seeks government support to protect telecoms infrastructure from vandalism
Safaricom CEO Peter Ndegwa has asked for the government’s support to classify telecommunications infrastructure as critical infrastructure. This comes in…
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News
Safaricom to showcase its network and payments strengths at OktobaFest
Kenya’s leading telco Safaricom has signed a technology sponsorship deal with Kenya Breweries Limited’s flagship beer brand, Tusker that will…
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News
You can now use your Safaricom Bonga Points for exclusive Samsung smartphone deals
Samsung Electronics has joined forces with Safaricom, to roll out exciting new rewards for customers. Through this collaboration, known as…
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News
Safaricom targets the youth with a new “S-Hook” platform
Kenya’s leading telco Safaricom has unveiled a new platform targeting the youth. Know as Safaricom Hook, also S-Hook, the engagement…
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News
Safaricom’s myCounty app goes live in Kitui County
Kitui County is the latest County to take up Safaricom’s MyCounty App, an all-in-one platform aimed at digitizing county services.…
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News
[24Bit Podcast] Unpacking the 2023 Safaricom Engineering Summit (Decode 2.0)
In this first episode of our series on the 2023 Safaricom Engineering Summit (Decode 2.0), hosts Chenze Emmanuel and myself…
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BUSINESS
A Step-by-Step Guide: How to Buy Safaricom Shares in Kenya
Safaricom PLC is a publicly traded company whose headquarters are in Nairobi, Kenya and which provides mobile network services. Safaricom…
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CLOUD
Safaricom targets local enterprises with new cloud services
Kenya’s leading telco Safaricom on Wednesday launched in-country cloud computing platform and services targeting local businesses. The new cloud services, hosted…
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News
Safaricom increases M-PESA transaction limit to KSh. 250,000
Kenya’s leading telco Safaricom has today increased M-PESA transactions limit to KSh. 250,000 for each transaction. The move will see…
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News
Over 1 million Kenyans have upgraded to 4G devices via Safaricom’s Lipa Mdogo Mdogo
More than 1 million Kenyans have upgraded to 4G devices via Safaricom’s Lipa Mdogo Mdogo since it was launched in…
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News
Safaricom’s Gomoka na Go Monthly Promotion 2nd 1M winner announced
Dickson Wandera based in Nairobi, has secured the second KES 1 million grand prize in Safaricom’s Gomoka na Go monthly…
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News
[24Bit Podcast] Discussing Safaricom’s Home Fibre Offer Over The Years
In this episode, we discuss Safaricom Home Fibre with Stephen Maina from Safaricom. He answers our questions on the service,…
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News
10 more counties including Nairobi sign up for Safaricom’s MyCounty App
Ten more counties have taken up MyCounty App, an all-in-one app experience for all county services that empowers citizens to…
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News
Safaricom launches M-PESA in Ethiopia
Safaricom has finally launched its mobile money service M-PESA in Ethiopia. The service went live on Wednesday three months after…
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News
Michael Joseph resigns from Safaricom board
Michael Joseph has resigned as a Director on the Board of Safaricom, the telco giant announced on Tuesday. In a…
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News
Safaricom Ethiopia closes funding transaction from World Bank’s investment arms
Safaricom Ethiopia is set to receive funds from the World Bank Group, following the closure of the transaction during a…
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News
[Ethiopia] Safaricom M-Pesa and Hibret Bank enter into Mobile Banking and Agency Partnership
As Safaricom Ethiopia prepares to launch M-Pesa in the country, the telco has now announced a Mobile Banking and Agency…
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Startups
Safaricom to start investing in tech startups with two new subsidiaries
Kenya’s leading telco Safaricom will soon start investing in local tech startups after its shareholders approved two new subsidiaries. The…
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News
Safaricom’s interest-free M-Pesa credit service goes live
Safaricom has finally rolled out Faraja, the interest-free service targeting customers who purchase goods via Lipa Na M-pesa. Faraja will…
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News
Safaricom’s M-Pesa targets remittances to Southeast Asia with new TerraPay partnership
Safaricom has partnered with TerraPay, to enable more than 32 million M-PESA customers to send and receive money to more…
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News
Police arrest two suspects for vandalising Safaricom fibre cables
Two suspects have been arrested for vandalizing overhead Safaricom fibre cables running along Kenya Power lines. The suspects were arrested…
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News
Safaricom picks new CEO for its Ethiopia business unit
Wim Vanhelleputte has been named the new CEO for Safaricom Ethiopia effective September 1. His appointment comes just a week…
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BUSINESS
Safaricom Ethiopia CEO Anwar Soussa is leaving the company after two years
After being appointed to lead the Safaricom-Led consortium operations in Ethiopia in July 2021, Anwar Soussa now leaving the company.…
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News
Safaricom partners with the KEWI to deploy Smart Water System
Safaricom is partnering with the Kenya Water Institute (KEWI) to deploy Smart Water System at the institute’s Nairobi and Kitui…
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BUSINESS
Safaricom is offering 5G customers free 5GB data bundle
If you’re a Safaricom customer using a 5G smartphone, you can enjoy a free 5GB data bundle from the telco to…
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BUSINESS
Safaricom M-PESA revenue hits Ksh.117.2 billion
M-PESA continues to be one of the biggest revenue streams for Safaricom. In the full year ended March 2023, the…
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BUSINESS
Safaricom records a 22.2% decline in net profit
Kenya’s leading telco Safaricom net profit stood at Ksh.52.48 billion in the full year ended March 2023, down from Ksh.67.49…
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News
Safaricom granted mobile money license to launch M-Pesa in Ethiopia
Safaricom has announced that it has officially been granted a mobile money license to launch M-PESA in Ethiopia. Since launching…
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News
Safaricom’s myCounty app goes live in Elgeyo Marakwet County
The County Government of Elgeyo Marakwet has become the second county after Makueni to be integrated into myCounty App, developed…
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News
Safaricom extends Fuliza to business owners on Lipa Na M-PESA
After launching Fuliza to all subscribers on its mobile money platform M-Pesa in January 2019, Safaricom is now extending the…
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News
Safaricom to launch M-Pesa in Ethiopia this year
Safaricom has revealed that its mobile money service M-Pesa will go live in Ethiopia this year. Dilip Pal, Safaricom’s chief…
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News
Safaricom Chapa Dimba returns, prize money doubled to KES 20 Million
Safaricom, in partnership with the Football Kenya Federation (FKF) has launched the fourth edition of the Safaricom Chapa Dimba football…
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News
Makueni becomes first county to integrate to Safaricom’s myCounty app
Makueni has become the first county to be integrated into myCounty app developed by Safaricom. The app enables all 47…
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News
Safaricom 5G coverage now available in 28 towns
Safaricom announced on Monday that it has increased its 5G coverage to 28 towns across 21 counties in the country.…
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News
Safaricom has dropped 4G Wi-Fi routers prices by up to 40%
Safaricom has announced a drop in the prices of its 4G Wi-Fi routers by 40%. This makes the Safaricom home…
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24BIt
[24Bit Podcast] Safaricom Go Monthly Bundles
In this short episode of our 24Bit Podcast, we share our thoughts on Go Monthly Bundles by Safaricom. This new…
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News
Fawzia Ali appointed new Safaricom Chief Consumer Business Officer
Safaricom has confirmed the appointment of Fawzia Ali as its new Chief Consumer Business Officer. Fawzia has been holding the…
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News
Safaricom Go Monthly bundles explained
In December last year, Kenya’s leading telco Safaricom announced that it was merging its PostPay and All-in-One plans into one…
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News
Safaricom and Huawei Unveil 5G Experience Centres in Nairobi
Kenyas leading telco Safaricom has today partnered with Huawei to unveil three 5G experience centres across Nairobi. The three centres,…
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News
Nairobi County Partners With Safaricom to Revamp Revenue Collection
Successive Nairobi county governments have grappled with inefficient revenue collection systems since the devolved units came into operation. Every Governor…
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BUSINESS
6 Banks sign up to Safaricom’s SIM-swap check anti-fraud solution
Safaricom has announced that it has signed up 6 banks to its SIM-Swap-Check Anti-fraud solution. The solution provides banks with…
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News
Safaricom CEO Peter Ndegwa listed among Top 20 Digital Economy leaders
Peter Ndegwa, Safaricom CEO has been named among the Top 20 Digital Economy leaders in Kenya by Digital Economy Magazine.…
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News
Safaricom announces new appointments in latest leadership shake up
Just a few days after appointing Adil Arshed Khawaja as its new board chairman, telecommunications giant Safaricom has announced a…
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News
Safaricom Appoints Arshed Khawaja Its New Board Chairman
Safaricom has appointed Mr. Adil Arshed Khawaja as its new board chairman effective today. Khawaja takes over from John Ngumi…
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News
Safaricom introduces M-Pesa ‘store number’ for easier verification during cash withdrawals
A common challenge that customers face when making cash withdrawals from M-Pesa agents is entering the wrong agent number from…
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News
Safaricom now lets you withdraw your Fuliza balance at M-Pesa agents
Fuliza, the overdraft facility from Kenya’s leading telco Safaricom is one of the most popular digital loans and its ease…
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BUSINESS
Safaricom Ethiopia goes live in five more cities
Safaricom Ethiopia has switched on its network and services in five more cities. The cities include Hawassa, Assela, Jigjiga, Sodo…
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News
Safaricom Goes Even Bigger With Their Fixed Wireless Connectivity in Kenya
Safaricom Fixed Wireless: Remember when Safaricom rolled out home fibre back in 2014? Although the telco was late to the…
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News
Safaricom achieved 93% customer SIM Card registration by the 15th October deadline
When the Communications Authority of Kenya (CA) sought to have all SIM Cards registered earlier this year, it was forced…
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News
Safaricom PostPay and All-in-One monthly plans consolidated under Go Monthly proposition
Safaricom is merging its PostPay and All-in-One plans into one Go Monthly proposition. The telco says this move will see…
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News
Safaricom’s YouTube Shorts Challenge Kicks-Off, KES 60 Million Worth of Prizes up for Grabs
Safaricom in partnership with YouTube has kicked-off a new YouTube Shorts Challenge which will see up to 3 million customers…
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News
Increased taxation on SIM Cards and phones eat into Safaricom’s half-year profits
In the Finance Act 2022, the government of Kenya imposed a 10% excise duty on the importation of cellular phones…
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News
Safaricom M-PESA Go for juniors explained
M-Pesa Go: A number of banks in Kenya offer what they call special kids savings accounts that enable young children…
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News
Safaricom Bonga Points will now have an expiry date from January 2023
Starting January 1st, 2023, Safaricom’s loyalty program popularly known as Bonga Points will be expiring if not used up, in…
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News
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[24Bit Podcast] What is Safaricom 5G WiFi for Home and Businesses?
Safaricom went commercial with 5G in Kenya a couple of weeks ago officially becoming the first operator in East Africa…
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News
Safaricom plans to introduce mobile numbers for juniors, allow them save on M-Pesa
Safaricom has been contemplating the idea of mobile numbers for juniors for a while, and the idea is seemingly taking…
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News
New Mobile Termination Rates affected Safaricom’s half-year results
In August this year, the Communication Authority (CA) introduced new Fixed and Mobile Termination Rates (FTR and MTR). These are…
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News
More than 740k customers have so far joined Safaricom network in Ethiopia
Safaricom has revealed that more than 740,000 customers have joined its network in Ethiopia during its first month of operation.…
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News
You Can Now Purchase LG Products in Kenya Using Your Safaricom Bonga Points
LG Electronics has partnered with Safaricom to offer customers access to home electronics and appliances at a discounted price of…
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News
Safaricom now offering Boomplay customers dedicated music streaming bundles
Safaricom has announced a new partnership with music streaming platform Boomplay to avail the service to its customers via affordable daily,…
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News
Safaricom launches Daima for customers who want to keep their dormant lines active
Safaricom has introduced Daima, a service that will enable customers to keep their dormant lines in service even when they…
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News
Safaricom officially goes commercial with 5G in Kenya
Safaricom 5G: A couple of weeks ago I did a piece on how 5G deployment across Africa has been very…
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BUSINESS
Safaricom Rallies Kenyan CEOs to Commit to UN Global Compact Coalition
Safaricom’s CEO Peter Ndegwa on Tuesday mobilised his Kenyan counterparts to join the Africa Business Leaders Coalition (ABLC). The telco…
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News
Safaricom and Faiba lead with fastest internet speeds in the country, report
A report by Ookla, a research firm that tracks internet speeds across the world has revealed that Safaricom and Faiba…
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News
Safaricom officially goes live in Ethiopia
About 16 months after winning a telecom license to operate in Ethiopia, Safaricom has today finally gone live in the…
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News
Safaricom, NCBA back President Ruto’s push to delist loan defaulters from CRB list
Safaricom, NCBA bank and other partners have agreed to back the government’s plan to delist Kenyans who are negatively listed…
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News
Safaricom has the third fastest internet speeds in Africa, report
Speedtest Intelligence report by Ookla has ranked Safaricom 3rd among African countries with the fastest internet speeds, just behind South…
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News
Safaricom, NCPWD Link Persons with Disabilities with Job Opportunities Through Online Portal
Safaricom has partnered with the National Council of Persons with Disabilities (NCPWD) to connect persons with disabilities with job opportunities…
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News
Safaricom Ethiopia pilots its services in Dire Dawa ahead of national launch
After announcing plans to launch commercial operations in Ethiopia within the year, Safaricom has now started large-scale customer pilot of…
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News
AT&T Senior Director Cynthia Karuri-Kropac joins Safaricom as new enterprise manager
Safaricom on Wednesday announced the appointment of Cynthia Karuri-Kropac as its Chief Enterprise Business Officer effective 1st September 2022. Cynthia…
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News
Safaricom is Closing its Outlet at Two Rivers Mall from August 31st
Safaricom has announced it will be permanently closing down its retail shop at Two Rivers Mall effective 31 August 2022.…
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News
Nokia and Safaricom complete Africa’s first Fixed Wireless Access 5G slicing trial
Nokia today announced that it has successfully piloted its 4G and 5G Fixed Wireless Access (FWA) network slicing with mobile operator, Safaricom…
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News
Safaricom’s Tuinuane Campaign To Foster Optimism Among Kenyans
Kenyan’s leading telco Safaricom has unveiled a Tuinuane, a campaign that aims to foster optimism, brotherhood and confidence in the…
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News
Safaricom intends to build most of its technology in-house
Kenya’s leading telco Safaricom has revealed that it intends to ensure a huge percentage of the technology it uses is…
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News
Safaricom Has The Fastest Internet speeds In Kenya Followed By Airtel, Report
According to a report ranking internet speeds across the country, Safaricom’s internet has the fastest download speeds among the top…
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News
Safaricom Engineering Summit brings together a community of Kenyan engineers
Safaricom recently hosted a two-day engineering summit forum for industry and other related stakeholders to showcase new technology and emerging…
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News
Safaricom’s Consumer Business Officer Sylvia Mulinge is leaving the telco
Safaricom’s Chief Consumer Business Officer, Sylvia Mulinge is leaving the company. According to a statement from the telco, Sylvia will…
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News
Safaricom Customers To Enjoy 100% Bonus Data In Revamped Nyakua Data Bonus Campaign
Safaricom has today announced the return of Nyakua 100% Data Bonus, a campaign which was unveiled earlier this year for…
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News
We’re not killing the reverse call feature, Safaricom CEO says
Safaricom CEO Peter Ndegwa has refuted claims that the telco is planning to kill its reverse call service. The CEO…
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News
Safaricom and Visa roll out virtual card for global payments via M-Pesa
Kenya’s leading telco Safaricom and payments leader Visa on Thursday launched a virtual payment card to enable users to make…
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News
This new feature will protect Safaricom customers from unauthorized sim swap
Over the last couple of weeks, there have been overwhelming reports of Kenyans getting their SIM cards illegally swapped, leading…
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News
Kris Senanu leaves Safaricom
Safaricom’s Chief Enterprise Business Officer Kris Senanu has left the company. According to a statement from the telco, Kris’ last working…
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News
High Cost of 5G Handsets Hinder Safaricom 5G Rollout
There has been so much talk and hype about 5G network but consumers are yet to feel its impact. Since…
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24BIt
[24Bit Podcast] Dissecting Safaricom’s Cloud Offerings
In March this year, Safaricom announced that it is expanding its enterprise business unit to offer cloud computing, cyber security…
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BUSINESS
Safaricom to launch commercial operations in Ethiopia this year
Safaricom is set to launch commercial operations in Ethiopia within the year. Safaricom CEO Peter Ndegwa confirmed this while releasing…
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News
Vivo smartphones are now available in Safaricom outlets
Smartphone manufacturer vivo has signed a partnership that will see its devices sold at all Safaricom outlets. This, the company…
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BUSINESS
Safaricom’s M-Pesa revenue hit Ksh 107.69 Billion
Safaricom M-Pesa revenue grew by 30.3% to hit Ksh. 107.69 Billion. This is according to the telco’s Full Year 2021/2022…
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BUSINESS
Safaricom to hide customer identity on Lipa Na M-Pesa
Safaricom is adopting a new model for its Lipa Na M-Pesa platform aimed at curbing leakage of personal information. Effective…
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News
Safaricom’s Chief of Special Projects Retires After 17 Years
Safaricom’s long-serving Chief of Special Projects Joe Ogutu is set to retire after serving the company for 17 years. Ogutu,…
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News
Safaricom to launch M-pesa in Ethiopia after new law changes
There is a wave of transformation sweeping across the telecommunications sector in Ethiopia. It started with reforms effected by Prime…
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